What users are saying about
9 Ratings
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Score 7.2 out of 100
15 Ratings
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Score 8.8 out of 100

Likelihood to Recommend

Makesbridge

Makesbridge is great for email marketing and Salesforce integration. It is great for a startup or large company. Support is terrific. You can't go wrong with the service.
Michelle Rogers | TrustRadius Reviewer

Sprinklr Modern Marketing

Sprinklr Modern Marketing is a great tool to gauge the competitive landscape on certain topics that your company may want to be known for. It is also great at indicating the share of voice % based on the amount of mentions in the social landscape. Linkedin API has many limitations though which is our most important social platform
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Email & Online Marketing

Makesbridge
7.7
Sprinklr Modern Marketing
WYSIWYG email editor
Makesbridge
6.9
Sprinklr Modern Marketing
Dynamic content
Makesbridge
8.0
Sprinklr Modern Marketing
Ability to test dynamic content
Makesbridge
8.0
Sprinklr Modern Marketing
Landing pages
Makesbridge
7.0
Sprinklr Modern Marketing
A/B testing
Makesbridge
8.4
Sprinklr Modern Marketing
Mobile optimization
Makesbridge
7.9
Sprinklr Modern Marketing
Email deliverability reporting
Makesbridge
8.2
Sprinklr Modern Marketing
List management
Makesbridge
7.2
Sprinklr Modern Marketing
Triggered drip sequences
Makesbridge
8.2
Sprinklr Modern Marketing

Lead Management

Makesbridge
8.1
Sprinklr Modern Marketing
Lead nurturing
Makesbridge
8.2
Sprinklr Modern Marketing
Lead scoring and grading
Makesbridge
7.6
Sprinklr Modern Marketing
Data quality management
Makesbridge
8.2
Sprinklr Modern Marketing
Automated sales alerts and tasks
Makesbridge
8.2
Sprinklr Modern Marketing

Campaign Management

Makesbridge
8.1
Sprinklr Modern Marketing
Calendaring
Makesbridge
7.7
Sprinklr Modern Marketing
Event/webinar marketing
Makesbridge
8.4
Sprinklr Modern Marketing

Social Media Marketing

Makesbridge
8.8
Sprinklr Modern Marketing
Social sharing and campaigns
Makesbridge
8.5
Sprinklr Modern Marketing
Social profile integration
Makesbridge
9.1
Sprinklr Modern Marketing

Reporting & Analytics

Makesbridge
8.0
Sprinklr Modern Marketing
Dashboards
Makesbridge
7.6
Sprinklr Modern Marketing
Standard reports
Makesbridge
8.4
Sprinklr Modern Marketing
Custom reports
Makesbridge
8.1
Sprinklr Modern Marketing

Platform & Infrastructure

Makesbridge
7.6
Sprinklr Modern Marketing
API
Makesbridge
7.1
Sprinklr Modern Marketing
Role-based workflow & approvals
Makesbridge
8.1
Sprinklr Modern Marketing
Customizability
Makesbridge
7.2
Sprinklr Modern Marketing
Integration with Salesforce.com
Makesbridge
8.2
Sprinklr Modern Marketing

Content Creation

Makesbridge
Sprinklr Modern Marketing
7.7
Ideation
Makesbridge
Sprinklr Modern Marketing
7.8
Approval workflows
Makesbridge
Sprinklr Modern Marketing
6.8
Content collaboration
Makesbridge
Sprinklr Modern Marketing
8.7
Content calendar
Makesbridge
Sprinklr Modern Marketing
8.2
Network for content licensing/production
Makesbridge
Sprinklr Modern Marketing
7.3

Content Publishing

Makesbridge
Sprinklr Modern Marketing
6.4
Content hub
Makesbridge
Sprinklr Modern Marketing
9.3
Forms / Gated content
Makesbridge
Sprinklr Modern Marketing
5.5
Embedded CTAs
Makesbridge
Sprinklr Modern Marketing
1.8
Content distribution
Makesbridge
Sprinklr Modern Marketing
7.8
Content promotion
Makesbridge
Sprinklr Modern Marketing
6.5
Content automation
Makesbridge
Sprinklr Modern Marketing
7.5

Content Reporting & Analytics

Makesbridge
Sprinklr Modern Marketing
8.1
Audience profiling and targeting
Makesbridge
Sprinklr Modern Marketing
8.3
Closed-loop tracking and reporting
Makesbridge
Sprinklr Modern Marketing
8.3
Content performance analytics
Makesbridge
Sprinklr Modern Marketing
8.5
Campaign optimization dashboard
Makesbridge
Sprinklr Modern Marketing
7.9
Competitive analytics
Makesbridge
Sprinklr Modern Marketing
7.6

Pros

Makesbridge

  • Makesbridge had the highest reviews in customer service on the Salesforce app exchange. This was the major reason that I chose them. Some of the implementation was over my head, but this was not a problem since they were always available to help with any issues that came up.
  • The team has even taken suggestions and implemented them quickly when I voiced a need for a particular Salesforce integration. Makesbridge has been a fantastic addition to my company.
Bryan Barnes | TrustRadius Reviewer

Sprinklr Modern Marketing

  • Allows you to share and suggest pieces of content to other entities within the organization.
  • Has great reporting with lots of filters to drill down to the information you need.
  • It's easy to schedule posts and see them within the planner so you know you have your week or month covered. It's also easy to move things around if you need to reschedule something to a later date.
Corey Walker | TrustRadius Reviewer

Cons

Makesbridge

  • I would like for users to be able to see campaigns and templates created by other non-admin users. I'd like the option as the sysadmin to select which parts of the application should be open to all users, and which I'd like to gate. (Permissions, if you will).
  • Configuration of training materials. The content is great, I just have had difficulty locating the specific article that would be most relevant to the situation. I'd love step-by-step guides for campaign creation, etc.
Julie Bylow | TrustRadius Reviewer

Sprinklr Modern Marketing

  • Slow UI/UX. Tends to hang and takes a while to load.
  • Social listening capabilities are extremely lacking.
  • Customization of dashboards is not user-friendly and requires a certain technical understanding of how Sprinklr is set up, and how it's logic flows.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Makesbridge

Makesbridge 9.1
Based on 2 answers
Great product, exceptional support. I'm going to be honest and say that I was apprehensive that the Makesbridge team was actually as wonderful as the app exchange reviews claim...How often does that actually happen?! But now, I can honestly say that the glowing reviews are spot-on, and my only concern is that they do not do justice in describing the product, support and service Makesbridge provides.
Julie Bylow | TrustRadius Reviewer

Sprinklr Modern Marketing

No score
No answers yet
No answers on this topic

Usability

Makesbridge

Makesbridge 8.8
Based on 2 answers
I'm not an IT guru. The layout and workflows make sense, and I appreciate not having to involve a developer for every change I'd like to make.
Julie Bylow | TrustRadius Reviewer

Sprinklr Modern Marketing

No score
No answers yet
No answers on this topic

Reliability and Availability

Makesbridge

Makesbridge 9.1
Based on 2 answers
Their tech support staff is the BEST I have worked with!
Anonymous | TrustRadius Reviewer

Sprinklr Modern Marketing

No score
No answers yet
No answers on this topic

Performance

Makesbridge

Makesbridge 9.1
Based on 1 answer
Best tech support in the software industry.
Anonymous | TrustRadius Reviewer

Sprinklr Modern Marketing

No score
No answers yet
No answers on this topic

Support Rating

Makesbridge

Makesbridge 8.2
Based on 2 answers
While their phone/chat support is outstanding, I wish there was more documentation and how-to information available online. There are many features that I have not used because I don't understand how to use them as well as I should
Anonymous | TrustRadius Reviewer

Sprinklr Modern Marketing

Sprinklr Modern Marketing 6.7
Based on 10 answers
At MGM Resorts International, we have roles dedicated to the enterprise-wide management of Sprinklr, therefore, I have never personally reached out to Sprinklr Marketing support. Our department was required to use Sprinklr University, and I found it useful, but the courses are too long and it could be more interactive to keep students interested
Marena Bitz | TrustRadius Reviewer

Alternatives Considered

Makesbridge

Makesbridge was easier to use and has a much better help desk. We were originally impressed with sales and then the technical side. At one point we handled e-mails with an internal program, what a headache, especially the list management.
Warren Wear | TrustRadius Reviewer

Sprinklr Modern Marketing

I used Social Bakers in the past, but at this moment we use Sprinklr, and I like the platform.
Alejandro Mac Swiney | TrustRadius Reviewer

Return on Investment

Makesbridge

  • Good customer service and allows us to use our leads without much restriction.
  • Price still considered quite high for a very small business like us.
Cymon Tan | TrustRadius Reviewer

Sprinklr Modern Marketing

  • Our share of voice was able to increase on certain topics
  • We were able to build a more effective strategy around content
  • Gaining more followers
Anonymous | TrustRadius Reviewer

Screenshots

Pricing Details

Makesbridge

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Makesbridge Editions & Modules

Edition
Pay As You Go1
Mini$292
SMB$752
MKS PRO$1503
Enterprise$5004
Engage$1,5005
  1. Custom Pricing
  2. per month (1 account)
  3. per month (5 accounts)
  4. per month (10 accounts)
  5. per month (25 accounts)
Additional Pricing Details
Makesbridge offers a range of pricing plans and packages to comfortably accommodate any combinate of needs and budget. Pay As You Go plans are just that - companies only pay for what they use in a given month. Alternative packages - PRO, Enterprise and Engage - are for companies with consistent use patterns and willingness to pay a minimum monthly fee. In all cases there is no long term obligation; 30 days notice is all that's required to cancel a PRO, Enterprise or Engage.

Sprinklr Modern Marketing

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Sprinklr Modern Marketing Editions & Modules

Additional Pricing Details

Rating Summary

Likelihood to Recommend

Makesbridge
8.2
Sprinklr Modern Marketing
7.3

Likelihood to Renew

Makesbridge
9.1
Sprinklr Modern Marketing

Usability

Makesbridge
8.8
Sprinklr Modern Marketing

Reliability and Availability

Makesbridge
9.1
Sprinklr Modern Marketing

Performance

Makesbridge
9.1
Sprinklr Modern Marketing

Support Rating

Makesbridge
8.2
Sprinklr Modern Marketing
6.7

Online Training

Makesbridge
5.5
Sprinklr Modern Marketing

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