18 Ratings
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Score 9 out of 100
Top Rated
131 Ratings
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Score 8 out of 100

Likelihood to Recommend

Malwarebytes Endpoint Protection

It's well suited to most environments, however, it has some compatibility issues if you need to deploy it to older operating systems that are out of support (which is understandable of course). If you work in an environment where you have older OS's in the business, the client may not be able to be installed remotely, or at all (depending on the OS). However, if the product supports the OS's you run, it's a very good product to invest in for peace of mind. I was also able to run it on the servers with no impact on their performance
Anonymous | TrustRadius Reviewer

Symantec Endpoint Security

Because it can be installed/updated via a group policy/patch management software, I think that Symantec Endpoint Protection is best suited for very large environments that need an added layer of protection from malicious attacks. It's probably not well suited for smaller environments that may be using older machines as it seems to take up a lot of resources to scan and run.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Endpoint Security

Malwarebytes Endpoint Protection
9.4
Symantec Endpoint Security
8.6
Anti-Exploit Technology
Malwarebytes Endpoint Protection
9.3
Symantec Endpoint Security
8.2
Endpoint Detection and Response (EDR)
Malwarebytes Endpoint Protection
9.8
Symantec Endpoint Security
8.9
Centralized Management
Malwarebytes Endpoint Protection
8.6
Symantec Endpoint Security
9.0
Hybrid Deployment Support
Malwarebytes Endpoint Protection
9.0
Symantec Endpoint Security
8.7
Infection Remediation
Malwarebytes Endpoint Protection
9.3
Symantec Endpoint Security
8.6
Vulnerability Management
Malwarebytes Endpoint Protection
9.5
Symantec Endpoint Security
8.6
Malware Detection
Malwarebytes Endpoint Protection
10.0
Symantec Endpoint Security
8.2

Pros

Malwarebytes Endpoint Protection

  • The initial setup with Malwarebytes Endpoint Protection is speedy and straightforward since you do not have to dedicate a server for the management side of it - it is cloud-based!
  • Reporting of malicious items is a breeze from the management web portal. I can quickly review items from my cell phone as I walk through the office, from home or wherever I am and need to check on these items. Other systems require you to VPN to your office, open software, log in, and start reviewing. But being cloud-based makes this so much simpler!
John Fester | TrustRadius Reviewer

Symantec Endpoint Security

  • The virus and spyware protection has worked well for us, catching several things and quarantining the items or cleaning them.
  • The virus definitions very rarely fail to update for the users, so I feel confident that my client machines are kept up to date.
  • I like the report I get daily telling me about threats found and action taken without having to login to the console to look it up myself.
Debbie Johnson | TrustRadius Reviewer

Cons

Malwarebytes Endpoint Protection

  • Premise based management tool no longer the focus of development in favor of new cloud based protection.
  • Can't migrate to cloud based protection easily and requires different licensing.
  • They released a definition package last year that caused all systems that received it to block all network access, inbound and outbound. The repair process was manual and took 15 minutes per machine to fix. The only way to learn about it was from their website and it was not easy to determine that Malwarebytes was the cause.
  • Management tool does not auto-update client programs. You need to either perform a push update or update your GPO program deployment for the new package.
  • Email alerts about clients only come in after the workstation has sent an update to the management server. The management server is not accessible over the internet, so reports from remote users can take days after the incident.
  • The anti-exploit module does not like any JAVA programs. Barracuda JAVA VPN and Supermicro SuperDoctor get blocked. There is no exception list, so you have to disable protection.
  • You can not make exclusions for programs you need protection to be disabled for.
  • Some programs can be disabled by end users.
  • No notification process to inform you of new updates for end user applications or the management system.
John Delaney | TrustRadius Reviewer

Symantec Endpoint Security

  • Removing dead clients from the console. This is nearly impossible to do, and makes keeping the console clean a very difficult task.
  • Poorly tested versions are sometimes released that cause serious issues for users. This ranges from browsers malfunctioning to BSOD errors.
  • Malware detection is good but not great. We are not confident in SEP by itself to neutralize malware threats. It's detection rate just isn't high enough for next generation and zero day threats.
Kurt Ferguson | TrustRadius Reviewer

Likelihood to Renew

Malwarebytes Endpoint Protection

No score
No answers yet
No answers on this topic

Symantec Endpoint Security

Symantec Endpoint Security 9.1
Based on 4 answers
Best of Breed. Symantec Endpoint Protection beats all other end point products I have used, tested and seen in presentation at this point in time.
Anonymous | TrustRadius Reviewer

Usability

Malwarebytes Endpoint Protection

No score
No answers yet
No answers on this topic

Symantec Endpoint Security

Symantec Endpoint Security 9.0
Based on 5 answers
Symantec Endpoint Protection centralized management console provides easy to follow, clean, and modern HTML5 based interface. All functionality required to manage Symantec Endpoint Protection is available and presented through this management interface. The Symantec Endpoint Protection provides many roles out of the box and presents relevant information based on the user role. Symantec Endpoint Protection can benefit from further scripting/automation interface development.
Anonymous | TrustRadius Reviewer

Reliability and Availability

Malwarebytes Endpoint Protection

No score
No answers yet
No answers on this topic

Symantec Endpoint Security

Symantec Endpoint Security 9.0
Based on 4 answers
We've used it for years and the software is easy to use. The dashboard is easy to read, and you can easily figure out where to go to troubleshoot or deploy software. Symantec is there for emergencies like backup restoration or file retrieval. It's pretty low maintenance. Symantec is there when your IT infrastructure needs it
Anonymous | TrustRadius Reviewer

Support Rating

Malwarebytes Endpoint Protection

Malwarebytes Endpoint Protection 10.0
Based on 3 answers
We have used their support several times and it is always fast, professional and their staff is eager to help.
Anonymous | TrustRadius Reviewer

Symantec Endpoint Security

Symantec Endpoint Security 7.4
Based on 22 answers
I've called a few times and the support is great. They help me walk through the issues that I was having and even remotely connected to my server and show me how the fix the issue. I hope the support doesn't change since they were bought by Broadcom.
Anonymous | TrustRadius Reviewer

Implementation Rating

Malwarebytes Endpoint Protection

No score
No answers yet
No answers on this topic

Symantec Endpoint Security

Symantec Endpoint Security 6.4
Based on 2 answers
Use a third party deployment tool and not the deployment option within the SEP Manager itself.
Anonymous | TrustRadius Reviewer

Alternatives Considered

Malwarebytes Endpoint Protection

It provides excellent cover in terms of ransomware, and when running various testing tools to see the effectiveness, it scored much more highly than our existing product. It also has excellent recovery options, with the roll back feature. I selected it because of the experience I'd had in the past with the free tool, which is always the first choice we go to when we've had an infection on a machine that our AV has been unable to remove
Anonymous | TrustRadius Reviewer

Symantec Endpoint Security

Symantec Endpoint Protection stacks up to the competition very nicely. It does have all the features of the competition except the licensing model is a lot cheaper than the other products. For our large scale environment, it allowed us to effectively manage a high volume of machines for a decent cost. It also receives timely updates and the company has a solid reputation for customer service and satisfaction.
Sam Figueroa | TrustRadius Reviewer

Return on Investment

Malwarebytes Endpoint Protection

  • Malwarebytes Endpoint Protection has had a HUGE positive impact on our ROI as we eliminated the need for an entire server, CALs & other licenses as well.
  • We are saving a lot of time on the management side of Malwarebytes Endpoint Protection as compared to others as it is cloud based and we are able to manage it from everywhere and not just one server. This has improved our performance and reduced expenses as well.
John Fester | TrustRadius Reviewer

Symantec Endpoint Security

  • The objective of Symantec Endpoint Protection is to provide protection from viruses and Symantec has done just that.
  • It is definitely a positive ROI. Since implementation, we have had zero infected machines. Symantec is worth every dollar spent.
  • It is very hard to find an Antivirus software that can protect a machine while using very little resources and having very little impact on the end users. Symantec does all of these very good.
Ramesh Ramrattan | TrustRadius Reviewer

Pricing Details

Malwarebytes Endpoint Protection

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Symantec Endpoint Security

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Malwarebytes Endpoint Protection
9.0
Symantec Endpoint Security
8.6

Likelihood to Renew

Malwarebytes Endpoint Protection
Symantec Endpoint Security
9.1

Usability

Malwarebytes Endpoint Protection
Symantec Endpoint Security
9.0

Reliability and Availability

Malwarebytes Endpoint Protection
Symantec Endpoint Security
9.0

Support Rating

Malwarebytes Endpoint Protection
10.0
Symantec Endpoint Security
7.4

Implementation Rating

Malwarebytes Endpoint Protection
Symantec Endpoint Security
6.4

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