Top Rated
116 Ratings
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Score 9 out of 100
89 Ratings
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Score 9.1 out of 100

Likelihood to Recommend

Malwarebytes

Malwarebytes is definitely one of the top contenders in its field. As with any corporate software, there are headaches all along the way -- from implementation to daily use and support. And cost is also a factor. Although not inexpensive, Malwarebytes is comparable to its close competitors. Overall, the quality of the product shines through, and it does what it's intended to do...protect!
Anonymous | TrustRadius Reviewer

Webroot Business Endpoint Protection

Webroot can be great if you have many employees using computers. Sensitive business information can be accessed by malicious threats online if your employees are not trained to avoid these problems. In this case, I think it's important to have software to protect you.If working with a smaller team (and not doing any sort of video production or other intensive software/applications) I can't see a need for anything like Webroot. Learning how to use the internet safely and protecting your file storage are things to be done on the cheap and with smarts.
Chris Hecox | TrustRadius Reviewer

Feature Rating Comparison

Endpoint Security

Malwarebytes
Webroot Business Endpoint Protection
9.1
Anti-Exploit Technology
Malwarebytes
Webroot Business Endpoint Protection
8.6
Endpoint Detection and Response (EDR)
Malwarebytes
Webroot Business Endpoint Protection
9.5
Centralized Management
Malwarebytes
Webroot Business Endpoint Protection
9.0
Hybrid Deployment Support
Malwarebytes
Webroot Business Endpoint Protection
9.1
Infection Remediation
Malwarebytes
Webroot Business Endpoint Protection
9.4
Vulnerability Management
Malwarebytes
Webroot Business Endpoint Protection
9.1
Malware Detection
Malwarebytes
Webroot Business Endpoint Protection
8.9

Pros

Malwarebytes

  • Low system resources, it does not slow down the whole computer when scanning or when real-time protection is enabled
  • Quick and frequent updates, usually people hate updating, but for malware/viruses, you want to be updated as possible. It takes less than 15 seconds and usually does it automatically. They usually send a few updates a day as they find more.
  • Protection features actually work when visiting known bad websites. The page will be blocked and nothing will be downloaded. It may not be what the user wants, but it's what the user needs (as the user can't know every bad website)
Kenji C | TrustRadius Reviewer

Webroot Business Endpoint Protection

  • It is very light weight and does not tax the computers resources
  • Has a quick scan and does not take forevere when scanning
  • It's central management on the web makes it easy to use and gives tons of control for Admins
Anonymous | TrustRadius Reviewer

Cons

Malwarebytes

  • One of the main things that malwarebytes is missing as a company, is phone support for its clients. All support questions has to go thru email only. This is not acceptable for issues that needs to be resolved quickly.
  • There is an issue when installing the client on a machine, it has a set amount of time where the software can register with the management server. The issue with this is, with machines that are over a wide area network, slow connection speeds can cause the software not to register. When that happens, it never re attempts to register in the future.
Anonymous | TrustRadius Reviewer

Webroot Business Endpoint Protection

  • Webroot could do a better job of working on their integration partnerships with companies like LabTech (now known as Automate). Many times we make it through 2 or 3 levels of support before one of the parties says "oh well you need to talk to LabTech about this" or vice versa. That can be frustrating for partners when trying to understand and resolve issues between the two applications.
  • Cryptolocker/ransomware is a hot topic and I will say that Webroot has provided us with adequate protection when we first started using in 2014. I understand the complexities and challenges AV companies face with new threats being created everyday. I do want to point out that there have been instances where Webroot has not been able to stop one of those types of attacks. After talking with support - it was clear that they had no good answer as to why that particular threat was not stopped and quarantined.
  • Support for the enterprise side of Webroot can be daunting at times. Response times are hit or miss depending on the severity of the issue. Sometimes you get a great support engineer who will go above and beyond - sometimes I ask myself how this person is even employed with the lack of communication skills or actual interest in helping resolve partner issues.
Carson Hagan, ITILv3 | TrustRadius Reviewer

Likelihood to Renew

Malwarebytes

Malwarebytes 10.0
Based on 1 answer
The last time we renewed Malwarebytes, we renewed for a 3 year renewal. That should describe the confidence we have in the product. Plus the cost savings impact year after year.
Joe Spradlin | TrustRadius Reviewer

Webroot Business Endpoint Protection

Webroot Business Endpoint Protection 10.0
Based on 6 answers
It's easy to renew with Webroot, their support is very attentive and highly available. However if you do choose to change products, they even provide means of removing the software from your endpoints via the admin portal which is very convenient.
Anonymous | TrustRadius Reviewer

Usability

Malwarebytes

Malwarebytes 10.0
Based on 2 answers
When you have a product that does the job that it describes or advertises, you have to love it. While the malware posture is always changing, we depend on products that we pay for year after year to protect us from threats, both known and unknown. I give this rating because Malwarebytes just works and you don't have to worry whether it is going to beat up other programs on your systems.
Joe Spradlin | TrustRadius Reviewer

Webroot Business Endpoint Protection

Webroot Business Endpoint Protection 10.0
Based on 1 answer
No answer on this topic is available.

Support Rating

Malwarebytes

Malwarebytes 8.9
Based on 14 answers
I honestly haven't needed support for Malwarebytes because I haven't had any problems with it, whatsoever. I am giving it a 9 rating because I haven't actually had an encounter or experience with customer service or support, so it's hard to rate the actual support team since I've never had the privilege of coming into contact with them.
Jennifer Stirling | TrustRadius Reviewer

Webroot Business Endpoint Protection

Webroot Business Endpoint Protection 9.1
Based on 11 answers
Support has been reliable up to this point. A request can easily be generated via the console and support responding in a reasonable time. We have not had any major issues other than the basic agents not communicating with the console and the like.
Michael Cattano | TrustRadius Reviewer

Alternatives Considered

Malwarebytes

Avast and Norton's products were part of the testing for us but the cost was very high for them and the products were not light on the machine. They took up a lot of memory and slowed the computers down. Malwarebytes although may lack some feature, is a very light software.
Pritesh Patel | TrustRadius Reviewer

Webroot Business Endpoint Protection

While we consider alternatives from time to time when putting together our budget, we haven't felt the need to thoroughly test a competitor since webroot has been working well for us and we are comfortable with the pricing.
Alan Richtmyer | TrustRadius Reviewer

Scalability

Malwarebytes

No score
No answers yet
No answers on this topic

Webroot Business Endpoint Protection

Webroot Business Endpoint Protection 10.0
Based on 1 answer
Ease of implementation across various devices is easy and efficient regardless of scale. Whether it is 5 devices or 500 the product continually proves its the best in its class.
Christopher Audie | TrustRadius Reviewer

Return on Investment

Malwarebytes

  • Malwarebytes has worked with us to come up with a multi-year subscription model that was within our budgetary allowances for security. Considering the potential monetary cost of an attack, the ROI is immeasurable in many ways.
  • Malwarebytes allows us to cover ALL endpoints, including those that are working remotely during COVID. This is important since users tend to do things from home that they may not do from in the office.
  • Malwarebytes is so easy to install and maintain/update that we can actually see the value in time saved.
Mauro Biefeni | TrustRadius Reviewer

Webroot Business Endpoint Protection

  • It has had a positive impact. We're getting a great deal on it through Connectwise.
  • It has kept viruses out of our systems very reliably so that saves us a lot of headaches and time wasted and loss of customer trust.
James Buchholz | TrustRadius Reviewer

Pricing Details

Malwarebytes

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Malwarebytes Editions & Modules

Edition
Premium (1 device)$39.961
Premium (5 devices)$80.041
Premium + Privacy$99.961
Malwarebytes For Teams$119.971
Malwarebytes Endpoint Protection$6991
Malwarebytes Endpoint Protection and Response$8491
  1. Annually
Additional Pricing Details

Webroot Business Endpoint Protection

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Webroot Business Endpoint Protection Editions & Modules

Edition
Webroot Business Endpoint Protection$301
  1. per seat/per year
Additional Pricing Details

Rating Summary

Likelihood to Recommend

Malwarebytes
9.1
Webroot Business Endpoint Protection
9.4

Likelihood to Renew

Malwarebytes
10.0
Webroot Business Endpoint Protection
10.0

Usability

Malwarebytes
10.0
Webroot Business Endpoint Protection
10.0

Reliability and Availability

Malwarebytes
Webroot Business Endpoint Protection
10.0

Performance

Malwarebytes
Webroot Business Endpoint Protection
10.0

Support Rating

Malwarebytes
8.9
Webroot Business Endpoint Protection
9.1

Scalability

Malwarebytes
Webroot Business Endpoint Protection
10.0

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