Malwarebytes vs. Webroot Antivirus + Internet Security Complete (SecureAnywhere)

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Malwarebytes
Score 7.8 out of 10
N/A
Malwarebytes is a antimalware application for home and small businesses, which blocks viruses, malware, hackers, viruses, and malicious websites.
$39.96
Annually
Webroot Antivirus + Internet Security Complete (SecureAnywhere)
Score 8.0 out of 10
N/A
Webroot Security Complete (formerly under the brand name SecureAnywhere) is a suite of antivirus, multi-endpoint security and Internet security solutions available for home offices, and possibly small businesses with limited security needs.
$30
per seat/per year
Pricing
MalwarebytesWebroot Antivirus + Internet Security Complete (SecureAnywhere)
Editions & Modules
Premium (1 device)
$39.96
Annually
Premium (5 devices)
$80.04
Annually
Premium + Privacy
$99.96
Annually
Malwarebytes For Teams
$119.97
Annually
Malwarebytes Endpoint Protection
$699
Annually
Malwarebytes Endpoint Protection and Response
$849
Annually
Webroot Business Endpoint Protection
$30
per seat/per year
Offerings
Pricing Offerings
MalwarebytesWebroot Antivirus + Internet Security Complete (SecureAnywhere)
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
MalwarebytesWebroot Antivirus + Internet Security Complete (SecureAnywhere)
Considered Both Products
Malwarebytes
Chose Malwarebytes
Malwarebytes Endpoint Protection is better than Webroot's Business Endpoint Protection in quite a few ways from the admin console to how effective the software works. Malwarebytes has a better admin GUI console in every way. Malwarebytes has detected malware that Webroot has not.
Webroot Antivirus + Internet Security Complete (SecureAnywhere)
Chose Webroot Antivirus + Internet Security Complete (SecureAnywhere)
Webroot Antivirus + Internet Security Complete (SecureAnywhere) was cheaper. That was the main reason. Webroot also integrated with our RMM solution, which was a plus. Malwarebytes did not integrate with our RMM solution.
Chose Webroot Antivirus + Internet Security Complete (SecureAnywhere)
Symantec.cloud, Sophos, McAfee (which was terrible, and we had to replace McAfee with Symantec.cloud at another company). However, the difference between Symantec.cloud and Webroot is primarily with notifications and installations of definition updates. There was a lot more …
Top Pros
Top Cons
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User Ratings
MalwarebytesWebroot Antivirus + Internet Security Complete (SecureAnywhere)
Likelihood to Recommend
2.1
(51 ratings)
8.0
(24 ratings)
Likelihood to Renew
10.0
(1 ratings)
10.0
(5 ratings)
Usability
10.0
(2 ratings)
-
(0 ratings)
Availability
-
(0 ratings)
10.0
(1 ratings)
Performance
-
(0 ratings)
10.0
(2 ratings)
Support Rating
8.9
(9 ratings)
8.0
(2 ratings)
Product Scalability
-
(0 ratings)
10.0
(1 ratings)
User Testimonials
MalwarebytesWebroot Antivirus + Internet Security Complete (SecureAnywhere)
Likelihood to Recommend
Malwarebytes
Malwarebytes is definitely one of the top contenders in its field. As with any corporate software, there are headaches all along the way -- from implementation to daily use and support. And cost is also a factor. Although not inexpensive, Malwarebytes is comparable to its close competitors. Overall, the quality of the product shines through, and it does what it's intended to do...protect!
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Webroot, an OpenText company
Webroot can be great if you have many employees using computers. Sensitive business information can be accessed by malicious threats online if your employees are not trained to avoid these problems. In this case, I think it's important to have software to protect you. If working with a smaller team (and not doing any sort of video production or other intensive software/applications) I can't see a need for anything like Webroot. Learning how to use the internet safely and protecting your file storage are things to be done on the cheap and with smarts.
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Pros
Malwarebytes
  • Low system resources, it does not slow down the whole computer when scanning or when real-time protection is enabled
  • Quick and frequent updates, usually people hate updating, but for malware/viruses, you want to be updated as possible. It takes less than 15 seconds and usually does it automatically. They usually send a few updates a day as they find more.
  • Protection features actually work when visiting known bad websites. The page will be blocked and nothing will be downloaded. It may not be what the user wants, but it's what the user needs (as the user can't know every bad website)
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Webroot, an OpenText company
  • Webroot provides a very easy to use web interface with GSM. From a single dashboard we can control all of our endpoints that are currently using Webroot services. This is extremely helpful for central management for my engineers.
  • Webroot's new (2.0) plugin for Automate (formerly LabTech) provides us with integration into our RMM platform that allows for a large majority of the daily operational tasks to be completed without ever having to move to a different application and/or the web dashboard. The integration is key for engineers to make changes on the fly and quickly. They have done a good job with the 2.0 plugin after coming from the 1st iteration.
  • Webroot interface on the machines is a simple and easy UI to follow and understand. Seeing what the product is doing and how it is configured is very straightforward and doesn't require much hunting with the local interface on machines.
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Cons
Malwarebytes
  • One of the main things that malwarebytes is missing as a company, is phone support for its clients. All support questions has to go thru email only. This is not acceptable for issues that needs to be resolved quickly.
  • There is an issue when installing the client on a machine, it has a set amount of time where the software can register with the management server. The issue with this is, with machines that are over a wide area network, slow connection speeds can cause the software not to register. When that happens, it never re attempts to register in the future.
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Webroot, an OpenText company
  • It would be nice if there was a notification when Webroot blocked something. Power users may need to legitimately edit things like their hosts file, but they dont know Webroot is preventing them from doing so. They could easily temporarily disable it to do what they need to do if they were aware. Same thing goes for files that get quarantined without notice, it leaves the user wondering why their legitimate file keeps disappearing.
  • While the web based console is nice and easy to use, it could use a little better reporting.
  • If an administrator disabled a feature (like the firewall, for example) then the Webroot GUI should not alert the end user about whenever they open it. The software should be aware it is being administratively controlled.
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Likelihood to Renew
Malwarebytes
The last time we renewed Malwarebytes, we renewed for a 3 year renewal. That should describe the confidence we have in the product. Plus the cost savings impact year after year.
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Webroot, an OpenText company
It's easy to renew with Webroot, their support is very attentive and highly available. However if you do choose to change products, they even provide means of removing the software from your endpoints via the admin portal which is very convenient.
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Usability
Malwarebytes
When you have a product that does the job that it describes or advertises, you have to love it. While the malware posture is always changing, we depend on products that we pay for year after year to protect us from threats, both known and unknown. I give this rating because Malwarebytes just works and you don't have to worry whether it is going to beat up other programs on your systems.
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Webroot, an OpenText company
No answers on this topic
Support Rating
Malwarebytes
I honestly haven't needed support for Malwarebytes because I haven't had any problems with it, whatsoever. I am giving it a 9 rating because I haven't actually had an encounter or experience with customer service or support, so it's hard to rate the actual support team since I've never had the privilege of coming into contact with them.
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Webroot, an OpenText company
We have not had to use Webroot support much over the years. The one or two times we did we were referred to online documentation and in a somewhat condescending manner in one case and in another case, the support person did not demonstrate much knowledge of their product and referred us to the user community for support.
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Alternatives Considered
Malwarebytes
Avast and Norton's products were part of the testing for us but the cost was very high for them and the products were not light on the machine. They took up a lot of memory and slowed the computers down. Malwarebytes although may lack some feature, is a very light software.
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Webroot, an OpenText company
As previously mentioned, Webroot is struggling to compete. Specifically, it is struggling to show value when similar products are catching more and offer more complete packages for remediation as well. We have discontinued the use of Webroot in favor of offering more advanced protection tools by default to our contracted clients.
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Scalability
Malwarebytes
No answers on this topic
Webroot, an OpenText company
Ease of implementation across various devices is easy and efficient regardless of scale. Whether it is 5 devices or 500 the product continually proves its the best in its class.
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Return on Investment
Malwarebytes
  • All of our donor and clients' information is now online and we can now show that we are really trying to keep their information safe.
  • We are now more comfortable entering donations through our website.
  • Donors are now comfortable entering their charge card information on our website.
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Webroot, an OpenText company
  • It has had a mostly positive impact as we have not had any breaches.
  • The only negative impact has been when Webroot Antivirus + Internet Security Complete (SecureAnywhere) changed something on their end that caused one of our business applications to not be usable by end-users. That cost our business a fair amount as it took 4 days before it could be used again.
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