ManageEngine OpManager vs. OpenText Network Node Manager i (NNMi)

OpManager offers a set of advantages that allow it to adapt to the needs of the company, guaranteeing effective monitoring of the application networks used in our organization. It has an intuitive and easy-to-use interface. The initial setup went smoothly and in a decent amount of time.

Incentivized

[Micro Focus Network Node Manager i (formerly HP Network Node Manager)] is like you implement it, setup monitoring and alerting and forget it forever until any major activity is there and that is possible because of the product's stability. Another reason for product stability is less features as compared to other vendor tools and its own inbuilt database.

Incentivized

• 3D NOC Dashboard gives granular visibility on Port in error, which saves Technician time prior to Onsite troubleshooting.
• Separate modules such as Network Bandwidth, IPAM/SPM, APM, Server Monitoring can be opt-out Individually, huge cost saving for clients.
• MSP version gives flexibility for Service providers, to offer Uninterrupted Infrastructure services across to their wide clientele.

Incentivized

• Network Fault and Performance Monitoring
• Fault Tolerant
• Distributed Architecture
• Stability in operations

Incentivized

• Adding devices to existing groups and applying a group-wide parameter.
• Email alerts can be a bit challenging depending on how email is managed within a company, sometimes adding ManageEngine OpManager to the allowed relay list for Exchange is necessary to receive any alerts

Incentivized

• Flow monitoring.
• QoS.

Incentivized

This product works very well for our organization, and it would be hard to not have a tool like this going forward

All in one solution, easy to deploy and use. Web and mobile access.

Incentivized

The support is generally good with options of live chat, e-mail, or call-in support. Support inquires via e-mail are responded to quickly and they are good about remoting in to assist if it should come to this without having to jump through hoops

Support is long and arduous and often are unable to help resolve the issue. We often have to do escalations or duty manager to get things moved. Even with a technical account manager, we do not see much improvement from a support point of view. This is an area where Micro Focus has a lot of improvement to do.

Incentivized

ManageEngine OPManager has already made its place in the market as compared to other tools available due to following reasons - 1. Monitoring capabilities for almost every infrastructure types such as Network, Servers, Virtualization etc 2. Medium Licensing Cost and not that aggressively increasing every year. 3. Good Support and steady pace of growth and marketing.

Incentivized

Even though there are many products in the market such as from Solarwinds, CA Spectrum (no DX Spectrum), PRTG that offers similar or even with more flexibility the fault and performance monitoring still Micro Focus is a very nice tool when it comes to Scalability and Stability with all necessary monitoring coverage. There is no external database required and hence less issues with integration.

Incentivized

• Better visibility of the network
• Better visibility of server performance which helps us to take calls on increasing or exact utilization of server
• Report of ISP link helps us to calculate the exact bandwidth used by location which helps to take a call on fixing the requirements of each site

Incentivized

• HP NNM is very good at producing root cause analysis. MTTR is reduced with NNM.

Incentivized