Likelihood to Recommend ManageEngine, A Div of Zoho Corporation Pvt Ltd
OpManager offers a set of advantages that allow it to adapt to the needs of the company, guaranteeing effective monitoring of the application networks used in our organization. It has an intuitive and easy-to-use interface. The initial setup went smoothly and in a decent amount of time.
Read full review I am highly likely to recommend Rackspace Cloud Monitoring to a colleague. This is assuming they have a decent background in working on cloud servers. If you don't mind digging in yourself to solve problems, then this is a great resource. If you are just learning how to set up servers on your own, then I recommend at least hiring someone to help you use the service. With that being said, Rackspace makes it easy for people you may hire to seamlessly work within your account. They get their own separate developer account.
Read full review Pros ManageEngine, A Div of Zoho Corporation Pvt Ltd
3D NOC Dashboard gives granular visibility on Port in error, which saves Technician time prior to Onsite troubleshooting. Separate modules such as Network Bandwidth, IPAM/SPM, APM, Server Monitoring can be opt-out Individually, huge cost saving for clients. MSP version gives flexibility for Service providers, to offer Uninterrupted Infrastructure services across to their wide clientele. Read full review Immediate email notifications: In case a service is down on our servers, we get immediate email notifications via rackspace cloud monitoring service. This helps us to know about the issues and we get in contact with support team to get it resolved. Configuration on specific services: We can configure this monitoring on specific services. So for example if i don't want to get notified if MySQL concurrent users limit reached, then I do not need to configure this monitoring for MySQL. I can just use it whenever needed for defined services. Group emails and technical contacts emails: The monitoring service can send email alerts to a number of email addresses. Primarily the ones who are added as a technical contact. It helps all people get notified about any issue. Auto ticket management: Rackspace automatically creates a support ticket when a service is down and is notified by their monitoring service. Read full review Cons ManageEngine, A Div of Zoho Corporation Pvt Ltd
Adding devices to existing groups and applying a group-wide parameter. Email alerts can be a bit challenging depending on how email is managed within a company, sometimes adding ManageEngine OpManager to the allowed relay list for Exchange is necessary to receive any alerts Read full review It would be nice if there were more templates so that beginners could easily create complex monitors I seemed to stumble upon the cloud monitoring service after having Rackspace for a while Read full review Likelihood to Renew ManageEngine, A Div of Zoho Corporation Pvt Ltd
This product works very well for our organization, and it would be hard to not have a tool like this going forward
Read full review Usability ManageEngine, A Div of Zoho Corporation Pvt Ltd
All in one solution, easy to deploy and use. Web and mobile access.
Read full review Support Rating ManageEngine, A Div of Zoho Corporation Pvt Ltd
The support is generally good with options of live chat, e-mail, or call-in support. Support inquires via e-mail are responded to quickly and they are good about remoting in to assist if it should come to this without having to jump through hoops
Read full review Alternatives Considered ManageEngine, A Div of Zoho Corporation Pvt Ltd
ManageEngine OPManager has already made its place in the market as compared to other tools available due to following reasons - 1. Monitoring capabilities for almost every infrastructure types such as Network, Servers, Virtualization etc 2. Medium Licensing Cost and not that aggressively increasing every year. 3. Good Support and steady pace of growth and marketing.
Read full review I also used
Monitis as a monitoring service for our server.
Rackspace 'S monitoring sends immediate notifications while
Monitis might take a couple minutes to understand if a service is down. Since
Rackspace has their monitoring integrated with their support system, it helps us a lot and we don't need to call support all the time.
Read full review Return on Investment ManageEngine, A Div of Zoho Corporation Pvt Ltd
Better visibility of the network Better visibility of server performance which helps us to take calls on increasing or exact utilization of server Report of ISP link helps us to calculate the exact bandwidth used by location which helps to take a call on fixing the requirements of each site Read full review I have overpaid in the past for services I didn't need The steepish learning curve might slow things down at first I have learned a lot using Rackspace Cloud Monitoring! Read full review ScreenShots ManageEngine OpManager Screenshots