What users are saying about
Top Rated
93 Ratings
28 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 8.3 out of 100
Top Rated
93 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 7.6 out of 100

Likelihood to Recommend

ManageEngine OpManager

Great for managing infrastructure on the same LAN. Does not work to monitor Azure/AWS metrics.
humberto martinez | TrustRadius Reviewer

SCOM

More appropriate for:
  • Pure Microsoft ecosystem environments (Windows Server and SQL server) and the most common Linux and UNIX platforms.
  • Environments where cost is less of a factor than settling on a single platform for monitoring
  • Environments where the administrators are familiar with the setup and installation of SCOM.
Less appropriate for:
  • Pure UNIX/Linux shops, especially versions not supported out of the box by SCOM.
  • Shops that cannot afford the engagement to setup/configure and maintain on a continuous basis.
  • Shops that cannot dedicate personnel to the care and feeding of SCOM, especially when supporting larger environments.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Network Performance Monitoring

ManageEngine OpManager
8.4
SCOM
Automated network device discovery
ManageEngine OpManager
9.3
SCOM
Network monitoring
ManageEngine OpManager
9.2
SCOM
Baseline threshold calculation
ManageEngine OpManager
8.4
SCOM
Alerts
ManageEngine OpManager
9.6
SCOM
Network capacity planning
ManageEngine OpManager
7.1
SCOM
Packet capture analysis
ManageEngine OpManager
7.7
SCOM
Network mapping
ManageEngine OpManager
7.0
SCOM
Customizable reports
ManageEngine OpManager
8.1
SCOM
Wireless infrastructure monitoring
ManageEngine OpManager
8.7
SCOM
Hardware health monitoring
ManageEngine OpManager
9.0
SCOM

Application Performance Management

ManageEngine OpManager
SCOM
7.3
Application monitoring
ManageEngine OpManager
SCOM
7.7
Database monitoring
ManageEngine OpManager
SCOM
7.6
Threshold alerts
ManageEngine OpManager
SCOM
8.0
Predictive capabilities
ManageEngine OpManager
SCOM
6.9
Application performance management console
ManageEngine OpManager
SCOM
6.6
Collaboration tools
ManageEngine OpManager
SCOM
5.4
Out-of-the box templates to monitor applications
ManageEngine OpManager
SCOM
7.3
Application dependency mapping and thresholding
ManageEngine OpManager
SCOM
6.6
Virtualization monitoring
ManageEngine OpManager
SCOM
7.4
Server availability and performance monitoring
ManageEngine OpManager
SCOM
8.4
Server usage monitoring and capacity forecasting
ManageEngine OpManager
SCOM
8.0
IT Asset Discovery
ManageEngine OpManager
SCOM
7.9

Pros

ManageEngine OpManager

  • Central Console for top-down view.
  • Custom alerts to alert me of high-traffic usage.
  • Custom reports for management.
Mike Maner | TrustRadius Reviewer

SCOM

  • Pick real-time health data from a large number of systems through their agent services installed on those remote systems.
  • Have the ability to directly create an incident in snow with its SCOM-SNOW Integration pack.
  • Have the capability to design activities to perform actions on apps or infrastructure components directly from SCOM Dashboard.
Anonymous | TrustRadius Reviewer

Cons

ManageEngine OpManager

  • Some legacy products is complicated to add.
  • They need to study about MIB files to customize certain values.
  • Network knowledge is needed to configure the SNMP on the routers and configure the server where the Opmanager will be so that it can reach all your networks.
Daniel J. Canto Bonilla | TrustRadius Reviewer

SCOM

  • One of the biggest drawbacks to SCOM is the sheer scope and complexity of the system. This can be a pro and a con. The system is very customizable, what you put into it is what you'll get out of it. That said, the learning curve is fairly steep. An organization needs to be committed to putting time and resources into SCOM to get the most out of it. I've heard stories from colleagues of several different companies that invested in SCOM and then abandoned it due to the excessive time and care required.
  • SCOM is expensive. Not only is the enterprise licensing costly, SCOM requires it's own servers, operational and warehouse databases to be maintained.
  • The OOB SCOM reports are a bit clunky and feel outdated.
Anonymous | TrustRadius Reviewer

Usability

ManageEngine OpManager

ManageEngine OpManager 9.0
Based on 1 answer
All in one solution, easy to deploy and use. Web and mobile access.
humberto martinez | TrustRadius Reviewer

SCOM

No score
No answers yet
No answers on this topic

Support Rating

ManageEngine OpManager

ManageEngine OpManager 9.0
Based on 4 answers
You can call or email support, they are responsive and fast to reply. ManageEngine has a knowledge base that is full of support topics, almost any issue can be resolved in it.
Mike Maner | TrustRadius Reviewer

SCOM

SCOM 8.2
Based on 9 answers
We are very pleased with the support provided by the Microsoft System Center Operations Manager team. At first, we were quite hesitant to contact support, but the support team showed a very proactive approach and helped with a bunch of issues which would be much harder to overcome on our own, especially when deploying the platform for the first time.
Anonymous | TrustRadius Reviewer

Alternatives Considered

ManageEngine OpManager

The other competing products in functionality stack up pretty good but pricing is always a lot higher for what you get with the other solutions for small/medium sized companies use.
Ray Koch | TrustRadius Reviewer

SCOM

We didn't consider any other alternatives, nor did we try or demo any other product prior to our purchase of SCOM. I know there are several other products out that perform many of the same functions and more such as SolarWinds, however, those products are pricey as well and we decided to stick with the Microsoft product in the end.
Joe Spradlin | TrustRadius Reviewer

Return on Investment

ManageEngine OpManager

  • Allow proactivity in your services.
  • Reports and department KPIs.
  • Process automation for service continuity.
Daniel J. Canto Bonilla | TrustRadius Reviewer

SCOM

  • We wanted to make sure that updates and patches deployed are actually successfully installed on devices and other tools cannot match SCOM for detailed feedback on deployment status.
  • We can now confidently provide management and security teams on successful update of security patches with high accuracy.
  • Deployment complexity took over a year to fully implement all necessary features with help of consultants and in house teams. Wish it was simpler.
Anonymous | TrustRadius Reviewer

Screenshots

Pricing Details

ManageEngine OpManager

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
$245*

* per installation

SCOM

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

ManageEngine OpManager
8.8
SCOM
7.8

Usability

ManageEngine OpManager
9.0
SCOM

Support Rating

ManageEngine OpManager
9.0
SCOM
8.2

Add comparison