ManageEngine OpManager vs. Zenoss

OpManager offers a set of advantages that allow it to adapt to the needs of the company, guaranteeing effective monitoring of the application networks used in our organization. It has an intuitive and easy-to-use interface. The initial setup went smoothly and in a decent amount of time.

Incentivized

Overall I would say that we have been very happy with Zenoss. It has been a great server monitoring tool. There are certain aspects that we would like to expand into, such as Capacity Planning, Network Performance Monitoring, and log analysis. We have coupled Zenoss logs with Splunk for external log management, but would like to start using some of the built-in analysis tools.

• 3D NOC Dashboard gives granular visibility on Port in error, which saves Technician time prior to Onsite troubleshooting.
• Separate modules such as Network Bandwidth, IPAM/SPM, APM, Server Monitoring can be opt-out Individually, huge cost saving for clients.
• MSP version gives flexibility for Service providers, to offer Uninterrupted Infrastructure services across to their wide clientele.

Incentivized

• Monitoring Windows, Unix/Linux, Infra apps, storage, virtualization, converge infra etc..
• Integrate with other monitoring tools and receive events for aggregation and correlation
• Integration with ITSM( SNOW) for auto ticket creation

Incentivized

• Adding devices to existing groups and applying a group-wide parameter.
• Email alerts can be a bit challenging depending on how email is managed within a company, sometimes adding ManageEngine OpManager to the allowed relay list for Exchange is necessary to receive any alerts

Incentivized

• Hard to troubleshot and fix the issue.
• More development for monitoring storage systems.
• Load balancing on Zenoss instance.

Incentivized

This product works very well for our organization, and it would be hard to not have a tool like this going forward

We are extremely pleased with the network discovery feature of ManageEngine OpManager. It greatly streamlines the process of discovering our network. Additionally, the bandwidth utilization feature is crucial. The detailed bandwidth and traffic reports aid in monitoring traffic at various levels.

Incentivized

At first, we were not able to add our Avaya switches to the configuration backup module, our partner tried to help, but they did not find the solution, we had one remote session with tech support of ME and they solve the problem.

Incentivized

ManageEngine OPManager has already made its place in the market as compared to other tools available due to following reasons - 1. Monitoring capabilities for almost every infrastructure types such as Network, Servers, Virtualization etc 2. Medium Licensing Cost and not that aggressively increasing every year. 3. Good Support and steady pace of growth and marketing.

Incentivized

• Better visibility of the network
• Better visibility of server performance which helps us to take calls on increasing or exact utilization of server
• Report of ISP link helps us to calculate the exact bandwidth used by location which helps to take a call on fixing the requirements of each site

Incentivized

• Our ROI was excellent, but the company has also implemented other tools that compete with Zenoss.
• Zenoss has a long history of excellence in monitoring and alerting
• Overall observability is easier to manage due to our comfort with the tool set