Likelihood to Recommend ManageEngine, A Div of Zoho Corporation Pvt Ltd
ManageEngine is mostly a "check the box" solution for SIEM systems. We needed something that satisfied our customer and was cost-effective. I would highly rate the system on "worth what paid for". Support is eager to please and prompt. My only issue is that it's mostly based outside the US with helpful, but non-native speakers so it's hard to understand them. I wish they would spring for better help "phone lines" so I'm not dealing with difficult to understand and unclear speakers.
Read full review At least for me, it is a very important tool to diagnose bandwidth / Routing issues. Any global company should have ThousandEyes, it will avoid you many headaches. You'll need to invest in servers (on-prem and remote) in all locations in which you need, you can take advantage of all the monitoring tools.
Read full review Pros ManageEngine, A Div of Zoho Corporation Pvt Ltd
ManageEngine ADAudit Plus changes for user and group management can be looked up in builtin reports You can build your own reports based on almost every logic you can think of You have the ability to create alerts based on logic and filters and sendout custom alerts to email, SMS or other means. First you need to understand the basics of the software, after that the software itself is very helpfull in configuring specific items. I really love the support that ManageEngine is giving the customer, for all questions I use the chat on their website. This is for me the best remote support I ever saw, and I saw a lot in my 20 years of experience in IT. Read full review Alerting on outages. ThousandEyes provides a few different options to receive alerts: you can have alerts emailed to a subset of (or all) users, there is a basic Slack integration, and if more flexibility is required (or your preferred method of being alerted isn't built-in) webhooks can be used to hit another API. Speeding up mean time to resolution (or mean time to innocence if you're a more siloed and blame-happy organization). Failure alerts can be configured to include the cause of the failure instead of just "resource x is down." For example, the alerts can come out and say that a website was down due to an HTTP 500, which will help prevent staff from spinning their wheels trying to diagnose the network from the client to the web server. Post mortems and root cause analyses. After an outage has been resolved, it is possible to go back for up to 30 days without losing any level of detail for the test in question, and to view information like the DNS response received, the network path taken by the traffic, and any added latency incurred by an individual link. It can also be used to view Internet routing changes surrounding the incident. Support. Every ticket or chat I have opened has been met by a friendly and helpful staff member that has been able to provide helpful insight into what is causing a particular issue, and what steps they will take on their side to resolve an issue or provide suggestions of steps to take on our side if necessary. Read full review Cons ManageEngine, A Div of Zoho Corporation Pvt Ltd
In earlier releases there were quite a few bugs and performance issues. These have since been resolved. When integrated with the Log360 Suite, it can be confusing on whether EventLog Analyzer or ADAudit Plus are "managing"/"Ingesting" the data from a given endpoint. Read full review Continue to innovate and support more and more services. In the world of IOT and point to point traffic being more and more prevalent creating a flexible product is fantastic. Build on the end user product, last mile and even more sharing. Read full review Likelihood to Renew ManageEngine, A Div of Zoho Corporation Pvt Ltd
It works great for everything we need and use. Any issues in the software are pretty easy to resolve with tech support. And they are very responsive to resolving issues. Even ones where a fix/patch are required. At present, the software does everything we need it to for compliance, audit, and account review.
Read full review We will definitely renew and maybe even extend our usage of ThousandEyes. We have been using ThousandEyes now for a couple of years and it has shown us major benefits. With the new options it offers for SD-WAN for us it is a no brainer to renew our current licenses
Read full review Usability ManageEngine, A Div of Zoho Corporation Pvt Ltd
ADAudit with its cloud and on prem install option allows any organization to get in on AD report management. Whether you need to report internally only for for external audit controls its a great tool with flexibility to handle most any user or group report capability. Since this also includes m365 integration it enables IT pros to administer usage, license, cost control and permission access to most anything in Microsoft's portfolio. Its a great tool all around for AD integrated access needs.
Read full review I'm happy with the monitoring part, now if you want to know the benefits cost related and usability I'm not the person who can answer that.
Read full review Reliability and Availability ManageEngine, A Div of Zoho Corporation Pvt Ltd
uptime good
Read full review Performance ManageEngine, A Div of Zoho Corporation Pvt Ltd
Integration/overlap between products could be improved
Read full review Support Rating ManageEngine, A Div of Zoho Corporation Pvt Ltd
The attention to cases or situations with the tool has been exceptional. being able to count on the manufacturer either by mail, call or chat. generate cases directly from the application allows you to have personalized support in order to solve problems that has been able to appear.
Read full review You have online support from the tool itself 24/7 and they are very responsive. We also have a specific account manager and specific engineer assigned to help us with very specific questions for our environment. The level of response to our requirements is always super high. We have requested specific features to be added and these have been developed and introduced very quick tot he product (within weeks). Their DevOps and agile approach seems to pay off.
Read full review Online Training ManageEngine, A Div of Zoho Corporation Pvt Ltd
knowledgable and prompt response
Read full review Implementation Rating ManageEngine, A Div of Zoho Corporation Pvt Ltd
The remote setup team helped when i needed it and setup weas very straight forward and easy. The advanced setup for an external db and customizations for our latest version AD environment went pretty easy once they found documentation on customization.
Read full review Alternatives Considered ManageEngine, A Div of Zoho Corporation Pvt Ltd
In terms of features, ADAudit Plus offers a comprehensive set of features for monitoring and auditing Active Directory, including real-time alerts, detailed reports, and user behavior analytics. The platform also offers support for multiple platforms, including Windows, UNIX, and Linux, as well as integration with other ManageEngine tools.
Read full review Simple Network Management Protocol cannot achieve what an agent-based monitoring solution can. Access layer testing gives you visibility into the user's endpoint. ThousandEyes is able to provide both telemetry and user experience in a bundled solution. The way that Cisco has built in the enterprise agents to their 9300 and 9500 switches has made exposure to the platform widespread.
Read full review Scalability ManageEngine, A Div of Zoho Corporation Pvt Ltd
updates are effective and system is reliable
Read full review Return on Investment ManageEngine, A Div of Zoho Corporation Pvt Ltd
Positive impact- instead of paying an external source to do reports manually, ManageEngine has provided this in just a few clicks of a button Positive Impact- Less disruption to staff in gathering data for important occurrences Positive impact- full visibility into real time information , alerts etc. Read full review Real time visibility about network health can prepare us for outages Less time wasted troubleshooting end user network issues when ThousandEyes can give clarity which saves time doing extra work Before doing business with a SaaS product we can use ThousandEyes to give historical datat on network uptime. Read full review ScreenShots ManageEngine ADAudit Plus Screenshots