13 Ratings
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Score 8.7 out of 100
16 Ratings
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Score 7.6 out of 100

Likelihood to Recommend

ManageEngine ADManager Plus

ADManager is perfectly suited for reducing the human error in account creation. The templates I needed to create for this were easy and I was done within a couple of days. I am happy to sign that account creation errors has been near zero since the roll out of this application. I look forward to using more of its functionality
Matthew Garufi | TrustRadius Reviewer

Workspace ONE Access (formerly VMware Identity Manager)

VMWare Identity Manager is a fantastic solution if you're looking for a "single point of access" type experience for delivering applications and data to your users. There are some features it lacks compared to some competitors, particularly when it comes to integration with other products and customization of look/feel, but we have been very successful using it to provide an easier user experience than our old systems were able to deliver.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Identity Management

ManageEngine ADManager Plus
7.9
Workspace ONE Access (formerly VMware Identity Manager)
ID-Management Access Control
ManageEngine ADManager Plus
7.0
Workspace ONE Access (formerly VMware Identity Manager)
Password Management
ManageEngine ADManager Plus
8.2
Workspace ONE Access (formerly VMware Identity Manager)
Account Provisioning and De-provisioning
ManageEngine ADManager Plus
9.0
Workspace ONE Access (formerly VMware Identity Manager)
ID Management Workflow Automation
ManageEngine ADManager Plus
7.3
Workspace ONE Access (formerly VMware Identity Manager)

Pros

ManageEngine ADManager Plus

  • Creates user account by template
  • Streamlines new hire and termination processes
  • Helps generate report logs to assist with AD cleanup
Anonymous | TrustRadius Reviewer

Workspace ONE Access (formerly VMware Identity Manager)

  • It provides an "SSO" type experience for access to applications and data. Users sign in to one "portal" and then have access to whatever university systems they need to do their job.
  • It greatly simplifies securing these types of access. Firewall rulesets can be made much simpler and easier to manage, as well.
Anonymous | TrustRadius Reviewer

Cons

ManageEngine ADManager Plus

  • Reports can be hard to get what you need...sometimes they include fields that you don't need.
  • The automation feature broke after an update and our complex automations stopped working.
Joe Perri | TrustRadius Reviewer

Workspace ONE Access (formerly VMware Identity Manager)

  • There is not a ton of look/feel customization for VMWare Identity manager. We have had some complaints about the icons for the delivered applications, and it's very difficult to set up custom icons.
  • Integrating Identity Manager with our enterprise authentication solution, which is based on AD FS was not immediately intuitive or easy to do. It was possible, but it took some work.
  • Integrating Identity Manager with VMWare's own TrueSSO product (to allow certificate based authentication to work with MFA) was not intuitive and took some support calls.
Anonymous | TrustRadius Reviewer

Support Rating

ManageEngine ADManager Plus

ManageEngine ADManager Plus 6.5
Based on 7 answers
When we first tried it, they helped us set up the templates and we got very good training from them. When we have a problem we just call or open a ticket and we get a reply right away. They are there to help.
Alessandro Spada | TrustRadius Reviewer

Workspace ONE Access (formerly VMware Identity Manager)

No score
No answers yet
No answers on this topic

Alternatives Considered

ManageEngine ADManager Plus

We did not research any other applications. ADManager Plus was the first that appeared in our search. After a demo with their sales team, it was apparent that this was the application we wanted. The price was perfect too. We ordered it right away and implemented it within a couple of weeks.
Matthew Garufi | TrustRadius Reviewer

Workspace ONE Access (formerly VMware Identity Manager)

We also examined several other options, particularly Lenovo Unified Workspace. The Lenovo product had some advantages over the VMWare product, particularly in the areas of customization of the look / feel and user experience. However, we have been a longtime VMWare customer, and we have VMWare VDI and other product implementations in place now that paired very well with the VMWare product.
Anonymous | TrustRadius Reviewer

Return on Investment

ManageEngine ADManager Plus

  • This tool has reduced the time taken to on-board users.
  • This tool can do mass user creation and deletion.
  • Managing user changes is simplistic with this tool.
Anonymous | TrustRadius Reviewer

Workspace ONE Access (formerly VMware Identity Manager)

  • We were able to replace several products from different companies with a single one. IDM replaced a Citrix farm as well as various VPN solutions.
  • Identity Manager has had a positive impact on our workload on our IT and Security engineers, as well as our desktop support group. We are now able to manage one location for application delivery instead of many, and security and other troubleshooting is much simplified, which means a lighter workload for those groups.
Anonymous | TrustRadius Reviewer

Pricing Details

ManageEngine ADManager Plus

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Workspace ONE Access (formerly VMware Identity Manager)

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

ManageEngine ADManager Plus
8.7
Workspace ONE Access (formerly VMware Identity Manager)
8.0

Support Rating

ManageEngine ADManager Plus
6.5
Workspace ONE Access (formerly VMware Identity Manager)

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