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Top Rated
134 Ratings
21 Ratings
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Score 8.3 out of 101

System Center Configuration Manager (SCCM)

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Top Rated
134 Ratings
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Score 7.9 out of 101

Likelihood to Recommend

ManageEngine Desktop Central

It has a very nice interface, and support is responsive and easy to contact. It has excellent capabilities, and is easy for a technical person to implement and maintain. The reduction in time supports patch deployment, application configuration and customization, OS imaging, and deploying. The continued improvement is very useful. It has very good price and licensing options
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System Center Configuration Manager (SCCM)

I know many people have a great experience with System Center Configuration Manager, but it is not suitable for organizations that cannot commit a significant amount of time to configuration and deployment. For example, my organization uses Jamf Pro for Mac management. It took me a couple of days to configure every setting needed for an adequate Mac deployment. System Center Configuration Manager took way longer. Most MSPs in our area do not want to deal with it due to its complexity either. A big organization will find the product more suitable, as configuration tasks are the same whether an organization has 1000 or 10,000 computers, the installation will be more useful with scale. In my case, trying to deploy System Center Configuration Manager as a personal project while doing other tasks was not a success.
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Pros

ManageEngine Desktop Central

  • The software deployments are fabulous. It takes a bit of homework to properly set up silent installs, but once you've got it figured out it deploys software like a champ.
  • Patch management is a breeze. The reporting is great. You can deploy to entire sets of computers or just one or two for testing.
  • The remote control agent is superb. It supports the use of multiple screens and also allows file transfers in the background.
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System Center Configuration Manager (SCCM)

  • You can run an inventory of your assets, from PCs to laptops, grouping them by location, type, department, all tight to your own Active Directory. That saves a lot of time when you need to report the status of hardware and software. You can even manage alerts to inform you when some hardware change has happened, which could possibly lead to a robbery.
  • You can centralize software distribution, controlling what kind of software is available for your organization, and here's the most important part: you can give end-users the power to install/remove that software by themselves. That way, you can avoid a ticket to your service desk and potentially save money on those tickets too.
  • Also, due to the distributed architecture of the product, you can deploy a component of the system in each remote site you have. Thanks to that, you can avoid using the bandwidth of the remote site, which usually is already limited, to download software/updates to each PC locally. You just need to download once for the distribution point it will deliver locally. You can also avoid the risk of having your local WAN to be contested by some unexpected outdated PC that was just connected to your network.
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Cons

ManageEngine Desktop Central

  • To integrate with more manufacturers of PC's in order to pull warranty expiry dates.
Tom Parker profile photo

System Center Configuration Manager (SCCM)

  • Complexity of initial deployment requires 6 to 8 months of planning and preparation. This is one of those projects that will take a year to implement.
  • Managing user roles in the system can be made easier with use of templates and a more robust role management tool.
  • System and agent upgrades as well as patching the SCCM back-end systems should be easier.
  • Offer a hybrid cloud-based solution with pre-built models and templates for faster deployment and appeal to mid-size enterprises.
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Likelihood to Renew

ManageEngine Desktop Central

ManageEngine Desktop Central 6.0
Based on 1 answer
The other tools we use do not have an inventory management tool. Also not many tools we use intergrate well with this product.
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System Center Configuration Manager (SCCM)

System Center Configuration Manager (SCCM) 9.0
Based on 2 answers
Mascom Wireless is a Microsoft shop and SCCM has proved to be helpful in keeping our Microsoft products up to date every month without fail. We also have a Microsoft Enterprise Agreement which we renewed for three years ending 2022. The remote access utility works wonders for the organisation and have saved travel bills including subsistance allowance.We have been able to fulfill security audits both internal and external. We have been able to keep a robust inventory of our computer assets and nothing falls of the cracks
Junie Johwa profile photo

Usability

ManageEngine Desktop Central

No score
No answers yet
No answers on this topic

System Center Configuration Manager (SCCM)

System Center Configuration Manager (SCCM) 6.2
Based on 4 answers
It leaves a lot to be desired from a user-friendly experience. You must do a lot of Googling or guide reading to get it to do what you want. It has all the power to do pretty much whatever you need, but actually implementing it is not laid out in the simplest way.
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Performance

ManageEngine Desktop Central

No score
No answers yet
No answers on this topic

System Center Configuration Manager (SCCM)

System Center Configuration Manager (SCCM) 7.6
Based on 14 answers
The product is great, however, due to its heavy weight, the performance of the management console and the Imaging mechanism is not the best it could be. I understand that it also depends on the environment where SCCM, SQL and other related services are deployed, but these are all Microsoft services that should be working as a single system with the best performance ever. And, unfortunately, they are not.
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Support

ManageEngine Desktop Central

No score
No answers yet
No answers on this topic

System Center Configuration Manager (SCCM)

System Center Configuration Manager (SCCM) 8.0
Based on 4 answers
Our organization does not pay for Microsoft support, so it was not used in regards to System Center Configuration Manager. Microsoft documentation for the product is good, but there is a lot to read, as it has a large number of features. Organizations with access to Microsoft support will have a better experience with the product than I did.
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Implementation

ManageEngine Desktop Central

No score
No answers yet
No answers on this topic

System Center Configuration Manager (SCCM)

System Center Configuration Manager (SCCM) 8.5
Based on 2 answers
Work with a "test group" of users who you have a good relationship with so that when things don't work properly they understand!Work with your partner nicely without forcing things especially timelines as you are bound to make mistakes and create oversights in the projectManagement can also interfere with the implementation (which can cause delays) if you make too many mistakes which takes me back to having a "test group" where you have good relations
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Alternatives Considered

ManageEngine Desktop Central

We selected ManageEngine Desktop Central because it is easy to implement, and their support is very good. It has very good functionality, rolled into one, in how well it handles these features. Also, there is nothing that compares to the cost-effective nature of this product. We recommend ManageEngine Desktop Central. It's one of the best solution from the market.
Neil Johnson profile photo

System Center Configuration Manager (SCCM)

I am going to speak strictly on imaging here as this is what I have used System Center Configuration Manager for more than anything. I used SCCM at two companies that I worked for before my current company, and compared to the other software imaging suites that I have used, which were Landesk and Ghost, SCCM took much longer to deploy the same sized image. SCCM does work, and if you happen to work at a company that is willing to spend that much to purchase it, then take the time to learn all of the features, and configure it as you need it, but for me, SCCM is not my first choice and I am a lifelong Microsoft fan.
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Return on Investment

ManageEngine Desktop Central

  • The impact has been positive. Being able to manage entire sets of assets, rather than addressing them one at a time, has been huge. The ability to deploy an application without disturbing an end-user is great as well.
  • No negative impact on ROI.
Steve P profile photo

System Center Configuration Manager (SCCM)

  • Positive Impact #1: Leveraging the Remote Access feature, we can simply remotely connect to a users workstation to assist with any issues they may encounter. We have multiple locations, so it is a huge time saver in troubleshooting end user issues.
  • Positive Impact #2: ROI is different for everyone, but ours has been positive in that we dont have to travel back and fourth between building as often to assist users. This saves time, gas and ultimately money.
  • Positive Impact #3: After you have deployed all the SCCM agents SCCM will start performing its magic. Inventory of your hardware and software is readily available in fully customizable reports that you can provide upper management for tech refreshes, etc. We also use the reports to ensure we have the right licensing installed vs. the licensing we have purchased.
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Pricing Details

ManageEngine Desktop Central

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

System Center Configuration Manager (SCCM)

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

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