What users are saying about
26 Ratings
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Score 8.6 out of 100
13 Ratings
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Score 6.8 out of 100

Likelihood to Recommend

ManageEngine Desktop Central

Simple to use for managing endpoints (mass deployments, imaging, remote control) [and] simple to learn for new users. Simple to implement.Not very good at reporting Software Inventory and not suitable for controlling non-office assets (Additional add-on needed).
Anonymous | TrustRadius Reviewer

Tivoli

For either DB2 or zLinux, Tivoli is hands-down the best solution. For Oracle and other operating systems, there are more advanced solutions available. Some of these features are considered "game-changing" by our Sys Admins. Of the three solutions I've dealt with, Tivoli ranks right in the middle with cost, features, and complexity. A nice solution (and the best for the options I listed above), but not cutting-edge.
Anonymous | TrustRadius Reviewer

Pros

ManageEngine Desktop Central

  • System inventory - ManageEngine scans every computer, listing a detailed report of all hardware and software.
  • Patch management - Microsoft products and most third party software receive security updates on a regular schedule without user intervention.
Anonymous | TrustRadius Reviewer

Tivoli

  • Fully customizable
  • Automate various portions of various applications
  • Great at Access Management (but also Release, Change, Event, etc)
Shaun Houshmand | TrustRadius Reviewer

Cons

ManageEngine Desktop Central

  • Sometimes it will report that systems are missing patches when they are really not.
  • I wish it was able to pull warranty details for computers directly instead of having to enter manually.
Ray Koch | TrustRadius Reviewer

Tivoli

  • For Oracle and SQL Server, there are other solutions that provide more "bells and whistles" such as storage-side restores, alerting, etc.
  • We sometimes struggle with passwords expiring, etc. It is not a complete "hands-off" solution, as it requires SOME maintenance (not much, really).
  • VMware backup capabilities lag behind competitors.
  • Very Client Driven (which is a mixed bag). I like this feature. New, younger users may not.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

ManageEngine Desktop Central

ManageEngine Desktop Central 6.0
Based on 1 answer
The other tools we use do not have an inventory management tool. Also not many tools we use intergrate well with this product.
Anonymous | TrustRadius Reviewer

Tivoli

No score
No answers yet
No answers on this topic

Usability

ManageEngine Desktop Central

ManageEngine Desktop Central 9.0
Based on 1 answer
Responds well to basic needs:1. Update2. Image/Re-image endpoints3. Mass deployment4. Pop-Up communications
Anonymous | TrustRadius Reviewer

Tivoli

No score
No answers yet
No answers on this topic

Support Rating

ManageEngine Desktop Central

ManageEngine Desktop Central 8.0
Based on 5 answers
They do an excellent job but there is always a little room for improvement. Otherwise they do an excellent job!
Ray Koch | TrustRadius Reviewer

Tivoli

No score
No answers yet
No answers on this topic

Alternatives Considered

ManageEngine Desktop Central

We selected ManageEngine Desktop Central because it is easy to implement, and their support is very good. It has very good functionality, rolled into one, in how well it handles these features. Also, there is nothing that compares to the cost-effective nature of this product. We recommend ManageEngine Desktop Central. It's one of the best solution from the market.
Neil Johnson | TrustRadius Reviewer

Tivoli

I haven't used anything but Tivoli in this space.
Shaun Houshmand | TrustRadius Reviewer

Return on Investment

ManageEngine Desktop Central

  • The impact has been positive. Being able to manage entire sets of assets, rather than addressing them one at a time, has been huge. The ability to deploy an application without disturbing an end-user is great as well.
  • No negative impact on ROI.
Steve P | TrustRadius Reviewer

Tivoli

  • Data recoverability is tough to quantify. Having a reliable solution can mean EVERYTHING to your business. Tivoli provides us with that.
  • It does take about one FTE to maintain all our mass storage, which includes Tivoli.
Anonymous | TrustRadius Reviewer

Pricing Details

ManageEngine Desktop Central

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Tivoli

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?

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