5 Ratings
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Score 8.3 out of 100
Top Rated
62 Ratings
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Score 8.8 out of 100

Likelihood to Recommend

ManageEngine Mobile Device Manager Plus

As far as MDM solutions go, this one does all of the main features you would need. The price point is extremely competitive, but with that, there are areas for improvement. ManageEngine MDM Plus is well suited for small businesses that want to easily manage their devices and be able to track them. It may not be as well suited if you have more than a couple hundred devices and go through a lot of user and device changes.
Nicolas Poague | TrustRadius Reviewer

Solarwinds RMM

It works extremely well when trying to perform basic monitoring on a large number of endpoints and you also wish to perform some management tasks all from a single location. It isn't great at anything network related. A lot more data needs to be exportable, especially in the form of CSVs.
Bryant Lee | TrustRadius Reviewer

Feature Rating Comparison

Monitoring Tasks

ManageEngine Mobile Device Manager Plus
Solarwinds RMM
8.8
Remote monitoring
ManageEngine Mobile Device Manager Plus
Solarwinds RMM
9.3
Network device monitoring
ManageEngine Mobile Device Manager Plus
Solarwinds RMM
8.7
Multiple Server Monitoring
ManageEngine Mobile Device Manager Plus
Solarwinds RMM
8.9
Multi-device monitoring
ManageEngine Mobile Device Manager Plus
Solarwinds RMM
8.5
Automated alerts and notifications
ManageEngine Mobile Device Manager Plus
Solarwinds RMM
8.6

Management Tasks

ManageEngine Mobile Device Manager Plus
Solarwinds RMM
8.5
Patch Management
ManageEngine Mobile Device Manager Plus
Solarwinds RMM
8.0
Service configuration management
ManageEngine Mobile Device Manager Plus
Solarwinds RMM
8.6
Software and hardware inventory
ManageEngine Mobile Device Manager Plus
Solarwinds RMM
9.2
Policy-based automation
ManageEngine Mobile Device Manager Plus
Solarwinds RMM
8.1

Reporting

ManageEngine Mobile Device Manager Plus
Solarwinds RMM
7.4
Performance data reports
ManageEngine Mobile Device Manager Plus
Solarwinds RMM
7.9
Customizable reporting
ManageEngine Mobile Device Manager Plus
Solarwinds RMM
6.9
Data visualization
ManageEngine Mobile Device Manager Plus
Solarwinds RMM
7.8
Risk analysis
ManageEngine Mobile Device Manager Plus
Solarwinds RMM
7.0

Security

ManageEngine Mobile Device Manager Plus
Solarwinds RMM
8.3
Data backup and recovery
ManageEngine Mobile Device Manager Plus
Solarwinds RMM
8.1
Antivirus and malware management
ManageEngine Mobile Device Manager Plus
Solarwinds RMM
8.0
Adinistraor access control
ManageEngine Mobile Device Manager Plus
Solarwinds RMM
8.6

Pros

ManageEngine Mobile Device Manager Plus

  • Localization.
  • App inventory.
  • Control devices in real-time.
  • Push app and configuration.
  • Separate business and personal profile.
Anonymous | TrustRadius Reviewer

Solarwinds RMM

  • Thanks to RMM I never feel like I'm unaware as to what's going on in my network. I can be in the office or half a country away and feel completely aware of what's going on.
  • We've had numerous situations over the years where a part of our network is having issues (latency or errors) that the RMM alerts have saved us from a major outage. You can't ask for better proactive alerting.
  • The advanced alerting allows us to stay ahead of issues instead of reacting to them. This gives us confidence in our network and our end users better support.
Michael Gombosi | TrustRadius Reviewer

Cons

ManageEngine Mobile Device Manager Plus

  • Email enrollment: the e-mail enrollment option for devices is inconsistent, and this is an area that would seem like an easy fix. In most of the cases where we've tried to enroll devices via email, the text is incredibly small and the hyperlinks are either not visible or not easily clickable unless you zoom in a lot. When requiring staff the enroll their own device, you essentially have to rely on the SMS enrollment option.
  • SMS enrollment credits: the option for SMS enrollment actually works great. However, where it needs to be improved is how the credits are provisioned. There is no way to actually purchase additional credits. When you first sign up for ManageEngine MDM Plus, you are given a set amount of credits. Once those run out, it is a huge pain to try to obtain more. It should be possible to be able to simply order additional credits.
  • Management console interface: the management console has a lot of excellent features, but the design has a lot of room for improvement. The navigation menus are a little confusing. For example, areas for enrollment, inventory, and device management all have lists of managed devices, but each has different information. It should be easy to simply click on a device and tell whether it's already been enrolled, etc. without the need for jumping around separate pages.
  • Client user management: when you enroll a device via an end-user, you must add a user ID and email address. If you ever want to update those, you can't. Further, you can't seem to be able to delete users altogether. When employees leave and new ones are hired, phone numbers tend to get flipped around. This has caused a few headaches in enrolling/removing devices.
Nicolas Poague | TrustRadius Reviewer

Solarwinds RMM

  • UI speed and threading across multiple windows (1 window refreshing, causes all refreshes to hang).
  • Load times in certain menus, regardless of server specs.
  • Integration with 3rd party applications.
  • Speed of dev team response in regards to existing features malfunctioning, or major bugs that Solarwinds does not consider major.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

ManageEngine Mobile Device Manager Plus

ManageEngine Mobile Device Manager Plus 8.0
Based on 1 answer
We would be very likely to renew unless there were unforeseen changes to our budget.
Nicolas Poague | TrustRadius Reviewer

Solarwinds RMM

No score
No answers yet
No answers on this topic

Alternatives Considered

ManageEngine Mobile Device Manager Plus

We selected ManageEngine Mobile Device Manager Plus because is one of the best solutions on the market. Very good price, easy deployment, and management. Great support from the vendor. Great user community on forums. Geolocation and real-time management are very useful. The product is constantly improving and offers many possibilities
Anonymous | TrustRadius Reviewer

Solarwinds RMM

SolarWinds definitely is the the most ready out of the box as far as getting is up and running and you can start using it where other system go from need ing a little setup like importing MIBS to completely needing to configure the system. As far a performance once things are up and working I feel they all do a good job at basic monitoring and management. The difference is that SolarWinds does a good job at having things templated but allows you to customize some attributes. If you are want to make major customization for alerts and monitoring and other things SolarWinds is not the best option. But, then again, you will not need a team just to manage the system.
Anonymous | TrustRadius Reviewer

Return on Investment

ManageEngine Mobile Device Manager Plus

  • Improve security for mobile devices.
  • Monitor and manage mobile devices.
  • Push configuration and business applications.
Anonymous | TrustRadius Reviewer

Solarwinds RMM

  • Moving break/fix clients to support subscriptions using RMM has increased the sale value of my business, as there are real ongoing revenues to show to a potential buyer, rather than simply goodwill and client lists.
  • I am better able to support a larger number of clients with the same staffing levels due to pre-emptive work, more remote support, and simpler applications of solutions.
Les Klassen Hamm | TrustRadius Reviewer

Pricing Details

ManageEngine Mobile Device Manager Plus

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Solarwinds RMM

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

ManageEngine Mobile Device Manager Plus
8.2
Solarwinds RMM
8.6

Likelihood to Renew

ManageEngine Mobile Device Manager Plus
8.0
Solarwinds RMM

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