What users are saying about
1 Ratings
1 Ratings
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Score 10 out of 100
1 Ratings
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Score 8 out of 100

Likelihood to Recommend

ManagementPlus EHR

It's excellent for ophthalmology.
Katrina Heath | TrustRadius Reviewer

EHR 24/7

Smaller doctor or dental offices would be fine using Office Ally for patient visits and appointments; it's easy to use and learn, and I'm able to handle most needs with it. For a larger practice, there are better, more technologically advanced software products that would offer more streamlined and professional statements, schedules, and accounting needs.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Billing and Claims Management

ManagementPlus EHR
9.2
EHR 24/7
5.0
Real-time eligibility verification
ManagementPlus EHR
8.0
EHR 24/7
Claims management
ManagementPlus EHR
9.0
EHR 24/7
Coding
ManagementPlus EHR
10.0
EHR 24/7
Patient billing
ManagementPlus EHR
9.0
EHR 24/7
Financial Reporting
ManagementPlus EHR
10.0
EHR 24/7
5.0

Patient Scheduling

ManagementPlus EHR
8.7
EHR 24/7
8.5
Rule-based scheduling
ManagementPlus EHR
9.0
EHR 24/7
9.0
Automated appointment reminders
ManagementPlus EHR
8.0
EHR 24/7
8.0
Multi-location support
ManagementPlus EHR
9.0
EHR 24/7

Electronic Medical Records

ManagementPlus EHR
9.3
EHR 24/7
Charting / document management
ManagementPlus EHR
10.0
EHR 24/7
Templates
ManagementPlus EHR
10.0
EHR 24/7
Patient portal
ManagementPlus EHR
8.0
EHR 24/7
Mobile/tablet support
ManagementPlus EHR
9.0
EHR 24/7
Fax integration
ManagementPlus EHR
8.0
EHR 24/7
Integration with other EMR and PM systems
ManagementPlus EHR
9.0
EHR 24/7
Workflow automation
ManagementPlus EHR
10.0
EHR 24/7
Speech recognition
ManagementPlus EHR
9.0
EHR 24/7
Customization
ManagementPlus EHR
10.0
EHR 24/7
E-prescribing
ManagementPlus EHR
10.0
EHR 24/7

Medical Security and Privacy

ManagementPlus EHR
10.0
EHR 24/7
8.0
HIPAA compliance
ManagementPlus EHR
10.0
EHR 24/7
8.0
Role-based permission levels
ManagementPlus EHR
10.0
EHR 24/7
8.0
Data backups and redundancy
ManagementPlus EHR
10.0
EHR 24/7
Local mode / networking failsafe
ManagementPlus EHR
10.0
EHR 24/7

Workflow and Scale

ManagementPlus EHR
10.0
EHR 24/7
7.0
Task tracking
ManagementPlus EHR
10.0
EHR 24/7
Specialty-specific workflows
ManagementPlus EHR
10.0
EHR 24/7
Multi-office / multi-physician capabilities
ManagementPlus EHR
10.0
EHR 24/7
7.0

Pros

ManagementPlus EHR

  • Easy to use billing software in the PM module
  • We are able to keep up with our inventory in our optical showroom
  • We can run detailed reports for information contained in our EHR
Katrina Heath | TrustRadius Reviewer

EHR 24/7

  • Very user friendly - click and add an appointment right on the calendar.
  • Able to see the whole office schedule, all doctors, at once.
  • Automatic reminders sent at different intervals to remind patients of their upcoming appointments.
Anonymous | TrustRadius Reviewer

Cons

ManagementPlus EHR

  • I would like zero payments from insurance companies to be able to post and show up in the patient's billing history.
Katrina Heath | TrustRadius Reviewer

EHR 24/7

  • There needs to be a way to print patient visit summaries for a date range vs printing one summary for each appointment, one at a time.
  • It would be helpful if the top row of the calendar, showing doctors/practitioners names, would remain on the screen when scrolling to the end of the day. Appointments get scheduled under the wrong doctor at times because the names disappear and columns get confused.
  • There should be a way to view/print/download what has been paid, per patient, to the office in one place vs searching for payments under the Accounting Tab and payments tracked under Patient visits.
Anonymous | TrustRadius Reviewer

Support Rating

ManagementPlus EHR

No score
No answers yet
No answers on this topic

EHR 24/7

EHR 24/7 6.0
Based on 1 answer
I haven't had to call too many times to get help with Office Ally but when I have had to call, I haven't always had the best customer service. It seems that I am bugging the person I reach when I call for technical support because I'm usually reminded that there are videos to watch for technical support help. On the flip side, there have been times that I called for help and was treated how you assume you'll be treated when you call for help - with grace, dignity, professionalism, and respect.
Anonymous | TrustRadius Reviewer

Alternatives Considered

ManagementPlus EHR

ManagementPlus was more user friendly; support staff is located in United States, and had all the modules combined. I didn't have to look to different companies for PM and EHR. EHR is customizable to the user.
Katrina Heath | TrustRadius Reviewer

EHR 24/7

No answers on this topic

Return on Investment

ManagementPlus EHR

No answers on this topic

EHR 24/7

  • We are able to have appointments clearly scheduled weeks and months ahead of time so we save money by knowing when to have doctors come in or work elsewhere - we aren't having to pay a doctor to be here when there aren't patients scheduled.
  • We are able to pay doctors based on the number of office visits they have had with patients vs having to pay a base salary for a doctor even if they did not see any patients.
Anonymous | TrustRadius Reviewer

Pricing Details

ManagementPlus EHR

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?

EHR 24/7

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

ManagementPlus EHR
10.0
EHR 24/7
8.0

Support Rating

ManagementPlus EHR
EHR 24/7
6.0

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