KnowBe4 PhishER vs. ManagementPlus EHR, from Eye Care Leaders

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
KnowBe4 PhishER
Score 8.8 out of 10
N/A
PhishER is presented as a lightweight Security Orchestration, Automation and Response (SOAR) platform to orchestrate threat response and manage the high volume of potentially malicious email messages reported by users. And, with automatic prioritization of emails, PhishER helps InfoSec and Security Operations team cut through the inbox noise and respond to the most dangerous threats more quickly.
$0.50
per month per seat
ManagementPlus EHR, from Eye Care Leaders
Score 10.0 out of 10
N/A
ManagementPlus was an opthalmology EHR, a brand among the nine brands now united as Eye Care Leaders; ManagementPlus was acquired in 2016. While Eye Care Leaders continues to support ManagementPlus EHR and supporting platforms, they state they've combined collective knowledge and developed a complete set of operational solutions – beyond software – designed specifically for eye care practices.N/A
Pricing
KnowBe4 PhishERManagementPlus EHR, from Eye Care Leaders
Editions & Modules
3001-5000 Monthly Pricing Per Seat
$0.50
per month per seat
2001-3000 Monthly Pricing Per Seat
$0.55
per month per seat
1001-2000 Monthly Pricing Per Seat
$0.65
per month per seat
501-1000 Monthly Pricing Per Seat
$0.75
per month per seat
101-500 Monthly Pricing Per Seat
$1.00
per month per seat
No answers on this topic
Offerings
Pricing Offerings
KnowBe4 PhishERManagementPlus EHR, from Eye Care Leaders
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeOptionalNo setup fee
Additional DetailsPhishER is a monthly per seat price, billed annually.
More Pricing Information
Community Pulse
KnowBe4 PhishERManagementPlus EHR, from Eye Care Leaders
Top Pros
Top Cons
Features
KnowBe4 PhishERManagementPlus EHR, from Eye Care Leaders
Incident Response Platforms
Comparison of Incident Response Platforms features of Product A and Product B
KnowBe4 PhishER
7.6
63 Ratings
11% below category average
ManagementPlus EHR, from Eye Care Leaders
-
Ratings
Company-wide Incident Reporting7.852 Ratings00 Ratings
Integration with Other Security Systems6.847 Ratings00 Ratings
Centralized Dashboard7.862 Ratings00 Ratings
Machine Learning to Prevent Incidents7.754 Ratings00 Ratings
Live Response for Rapid Remediation7.855 Ratings00 Ratings
Billing and Claims Management
Comparison of Billing and Claims Management features of Product A and Product B
KnowBe4 PhishER
-
Ratings
ManagementPlus EHR, from Eye Care Leaders
9.2
1 Ratings
18% above category average
Real-time eligibility verification00 Ratings8.01 Ratings
Claims management00 Ratings9.01 Ratings
Coding00 Ratings10.01 Ratings
Patient billing00 Ratings9.01 Ratings
Financial Reporting00 Ratings10.01 Ratings
Patient Scheduling
Comparison of Patient Scheduling features of Product A and Product B
KnowBe4 PhishER
-
Ratings
ManagementPlus EHR, from Eye Care Leaders
8.7
1 Ratings
9% above category average
Rule-based scheduling00 Ratings9.01 Ratings
Automated appointment reminders00 Ratings8.01 Ratings
Multi-location support00 Ratings9.01 Ratings
Electronic Medical Records
Comparison of Electronic Medical Records features of Product A and Product B
KnowBe4 PhishER
-
Ratings
ManagementPlus EHR, from Eye Care Leaders
9.3
1 Ratings
25% above category average
Charting / document management00 Ratings10.01 Ratings
Templates00 Ratings10.01 Ratings
Patient portal00 Ratings8.01 Ratings
Mobile/tablet support00 Ratings9.01 Ratings
Fax integration00 Ratings8.01 Ratings
Integration with other EMR and PM systems00 Ratings9.01 Ratings
Workflow automation00 Ratings10.01 Ratings
Speech recognition00 Ratings9.01 Ratings
Customization00 Ratings10.01 Ratings
E-prescribing00 Ratings10.01 Ratings
Medical Security and Privacy
Comparison of Medical Security and Privacy features of Product A and Product B
KnowBe4 PhishER
-
Ratings
ManagementPlus EHR, from Eye Care Leaders
10.0
1 Ratings
17% above category average
HIPAA compliance00 Ratings10.01 Ratings
Role-based permission levels00 Ratings10.01 Ratings
Data backups and redundancy00 Ratings10.01 Ratings
Local mode / networking failsafe00 Ratings10.01 Ratings
Workflow and Scale
Comparison of Workflow and Scale features of Product A and Product B
KnowBe4 PhishER
-
Ratings
ManagementPlus EHR, from Eye Care Leaders
10.0
1 Ratings
24% above category average
Task tracking00 Ratings10.01 Ratings
Specialty-specific workflows00 Ratings10.01 Ratings
Multi-office / multi-physician capabilities00 Ratings10.01 Ratings
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User Ratings
KnowBe4 PhishERManagementPlus EHR, from Eye Care Leaders
Likelihood to Recommend
9.2
(68 ratings)
10.0
(1 ratings)
Likelihood to Renew
8.6
(4 ratings)
-
(0 ratings)
Usability
8.2
(3 ratings)
-
(0 ratings)
Support Rating
8.5
(3 ratings)
-
(0 ratings)
Implementation Rating
9.1
(1 ratings)
-
(0 ratings)
Configurability
8.2
(6 ratings)
-
(0 ratings)
Ease of integration
8.2
(1 ratings)
-
(0 ratings)
User Testimonials
KnowBe4 PhishERManagementPlus EHR, from Eye Care Leaders
Likelihood to Recommend
KnowBe4
I have been able to create customized simulated phishing campaigns that are really testing our users ability to "spot the fake." That coupled with the training campaigns that are included make it much more likely that our users will be better prepared to protect our organization by being able to recognize common industry threats, and brings awareness to less common threats that are out there. I love that they have a shared folder full of relevant, recent real-world scams that we can choose from to train our user base.
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Eye Care Leaders
It's excellent for ophthalmology.
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Pros
KnowBe4
  • Analysis and classification of phishing emails using machine learning
  • Response to reporting users with personalised emails template
  • Automatic response and actions using integration with Microsoft
  • Good dashboard with reporting and KPI
  • Integration with others product to improve scan and analysis
  • It improves users' security awareness and behavior as receiving an immediate response with the analysis result improves the ability to recognize a phishing email
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Eye Care Leaders
  • Easy to use billing software in the PM module
  • We are able to keep up with our inventory in our optical showroom
  • We can run detailed reports for information contained in our EHR
Read full review
Cons
KnowBe4
  • Enhancing the automated response capabilities, such as directly initiating remediation processes or integrating with other cybersecurity tools, could further streamline the threat management process.
  • Implementing a feedback system where users can be informed about the outcome of their reported emails might encourage more proactive engagement.
  • the reporting tool is not as streamlined on mobile devices as it is on desktops. Enhancing mobile functionality would be beneficial
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Eye Care Leaders
  • I would like zero payments from insurance companies to be able to post and show up in the patient's billing history.
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Likelihood to Renew
KnowBe4
Phish ER has reduced the time my team and I spend on reported emails by over 80%. With the volume of emails reported and a small team this is a must have.
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Eye Care Leaders
No answers on this topic
Usability
KnowBe4
The configuration is a bit complicated, but easy once you get the hang of it. Once configured, it is easy to manage our malicious emails that are reported by our staff.
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Eye Care Leaders
No answers on this topic
Support Rating
KnowBe4
Support has been easy to get along with and easy to understand.
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Eye Care Leaders
No answers on this topic
Implementation Rating
KnowBe4
Work with support or rep for some basic steps, the rest is pretty straight foward.
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Eye Care Leaders
No answers on this topic
Alternatives Considered
KnowBe4
KnowBe4 PhishER has a lot of features that other companied does not have. Its AI capability, integration with VirusTotal, PhishRIP and PhishFlip features make it totally different from other solutions. Its Phish Alert Button directly installed on users Outlook without affecting them and the reporting technique is very simple, just clicking on the Phish Alert Button and the email will be directly reported to the KnowBe4 PhishER dashboard. KnowBe4 PhishER dashboard is a very good example of centralized dashboard where you can find all things related to that reported email.
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Eye Care Leaders
ManagementPlus was more user friendly; support staff is located in United States, and had all the modules combined. I didn't have to look to different companies for PM and EHR. EHR is customizable to the user.
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Return on Investment
KnowBe4
  • It has greatly increased phishing / security awareness by our staff by having a designated button & process for reporting phishing emails
  • It provides greater protection through the ability to delete emails from multiple recipients even if not all of them reported the email
  • It saves time for me to have to evaluate whether or not an email reported is a real threat through the ML/AI/VirusTotal scores
Read full review
Eye Care Leaders
No answers on this topic
ScreenShots

KnowBe4 PhishER Screenshots

Screenshot of This is a diagram of the PhishER workflow. Reviewing the PhishER workflow before getting started will provide an understanding of how PhishER, PhishRIP and PhishFlip work.Screenshot of The Reports screen will display five different dashboards of information.Screenshot of When entering the PhishER platform, the first screen that appears is the Dashboard. Here, a quick overview of the PhishER platform will appear.