Mandiant Advantage Automated Defense vs. OpenText EnCase Endpoint Security

I am having a very good experience with the Mandiant Advantage Automated Defense product where I can monitor the network with great ease and be regularly updated throughout the day without using some heavy tools and running queries. It is indeed a very good and easy-to-use tool that helps us monitor with great ease.

Incentivized

It is more suited to environments that have a large internal user base since there will be more incidents that require forensic analysis. It will be less suited for environments that have a small internal user base due to the fact that there would be fewer incidents that require forensic analysis, but it really depends on the industry that a small internal user base is a part of.

Incentivized

• Functionality meets minimal requirements, since it performs forensic investigations as advertised.

Incentivized

• A more detailed view about the incidents and what they were highlighted
• A false positive might take up to a week to get corrected at the backend and not be shown as an incident
• Switching between clients and their dashboards can be made more efficient

Incentivized

• Their UI definitely needs to be more user-friendly, right now it is very cumbersome to run and view investigations.
• Authentication mechanism should be a simple username/password, not certificate-based which is difficult to manage.
• Needs better support documentation for the product, it is difficult to find solutions to issues that we run into.

Incentivized

Because I use it on a daily basis and it is a friendly tool.

Incentivized

Because support is non-existent whenever you have a functionality issue using the product. Also since the UI is so cumbersome to use we could use as much support as possible. Whenever we ask for support we are told to take the training which costs us more money. I believe that support should be easily accessible and affordable for the client

Incentivized

I was quite satisfied with the implementation.

Incentivized

The other forensic tool that is a direct competitor to EnCase and wasn't listed above is the Forensic Toolkit or FTK. I believe that FTK is a better tool overall simply because it is easier to manage and use when it comes to investigations. Unfortunately, I wasn't part of the decision process and EnCase was the tool selected, otherwise, I would have recommended FTK.

Incentivized

• Reduced security engineering costs
• Reduced IT/SOC overhead costs
• Less time wasted pursuing false positives

Incentivized

• One negative impact would be that since the UI is cumbersome to use we would need to spend more money on training which is not always feasible.
• Another negative impact would be that since there is not much support available this slows down investigations due to finding out how to troubleshoot and fix functionality issues.
• One positive impact would be that since it meets minimal requirements when it comes to forensic analysis it gives us visibility on any malicious activity occurring on a user's endpoint.

Incentivized