What users are saying about
3 Ratings
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Score 7.8 out of 100
197 Ratings
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Score 7.8 out of 100

Likelihood to Recommend

Mapp Intelligence, powered by Webtrekk

Webtrekk is a good tool to get insights on your website and app usage. It is possible to get more information on your campaigns and engagements. If Webtrekk is in use with Mapp Engage, it is possible to manage your campaigns with one tool.
It is not possible to use Webtrekk as data lake, but Mapp is actually developing a Customer Data Platform.
Webtrekk (Mapp Intelligence) is a web analytics tool, so it has to be used as web analytics tool.
Rayk Richter | TrustRadius Reviewer

Qubit

Qubit is well suited to a medium size organisation with enough resources to fire tests frequently and act on findings as they become available. An important detail to remember is that final implementation is often quite different to testing, so the ability to then transfer winning variations to your live projects is crucial
Gideon Caspi | TrustRadius Reviewer

Pros

Mapp Intelligence, powered by Webtrekk

  • Good visualization in reports for marketing and c-level.
  • Part of the big picture Mapp Suite (Engage Intelligence Aquire).
  • Integrated tag management.
  • No sampled data.
  • It is possible to combine 90% variables and metrics.
Rayk Richter | TrustRadius Reviewer

Qubit

  • Market sector and industry knowledge. Using this, they have given us some excellent advice of what experiences to try, and using the data they gather from all clients are able to provide continual feedback and suggestions. This is a a credit to the staff they have exposed us to.
  • The platform performs amazingly well. We have almost zero issues or downtime in the time we have been using them.
  • Web experiences produced by Qubit always come out at a very high standard.
Neil Majithia | TrustRadius Reviewer

Cons

Mapp Intelligence, powered by Webtrekk

  • Webtrekk (Mapp Intelligence) should invest to go real time or near real time.
  • Build more APIs to use 3rd-party data in Webtrekk and use Webtrekk Data in 3rd-party tools.
  • Webtrekk should build better click-path-analysis and journeys.
Rayk Richter | TrustRadius Reviewer

Qubit

  • I have yet to be "impressed" by any of the design elements supplied by the design team. I know that they are working from a billable clock perspective, but many of the designs require two or three rounds of refinement before I have been happy with their finalized work. Even then, the design itself seems somewhat vapid. It may be that they have not been empowered to challenge formats or pages more specifically, but more often than not, I wonder what their background is, as many adjustments seem like design 101 from an eCommerce perspective.
  • The timeliness of design turnaround is the least expedient of the group. Tara's ability to launch a project is excellent, her developers and QA team seem to have legitimate 48-72 business hour turnaround times, but the design feels like it takes much longer. This is then compounded by the aforementioned required set of approvals during which additional adjustments are made. Again, I do not know what requirements are provided, but it is the only part of the relationship that I would deem a "pain point."
  • I would like to see a more Robust Customer Feedback tool or the addition of a automated report. There are plenty of false negatives or false positives in the reporting and so the breakdown within the tool doesn't help a great deal. Segmenting by type is more helpful, but the positive negative is often not correct.
Zach Shelley | TrustRadius Reviewer

Likelihood to Renew

Mapp Intelligence, powered by Webtrekk

No score
No answers yet
No answers on this topic

Qubit

Qubit 8.1
Based on 29 answers
Qubit helps out immensely and lays out in plain English the profitability of each of our A-B tests. Say Qubit has provided us overall with a 5% profit increase this year (that is a completely arbitrary figure for illustration only), then if we didn't renew it could be seen as us taking a 5% loss as Qubit wouldn't be there. The results of our tests are showing no slowing down and as Qubit and Toast grow to understand each other better we can only see our performance getting better as the years go on.
James Morris | TrustRadius Reviewer

Usability

Mapp Intelligence, powered by Webtrekk

No score
No answers yet
No answers on this topic

Qubit

Qubit 7.1
Based on 17 answers
Overall navigation on Qubit is very user friendly and requires a minimal training to be up and running. Be it reviewing existing experiences or setting up new experiences, the process is pretty simple for business user. Add some basic development skills to your kitty, you can do magic with Qubit and make your website do wonders!
Kim Jacob | TrustRadius Reviewer

Reliability and Availability

Mapp Intelligence, powered by Webtrekk

No score
No answers yet
No answers on this topic

Qubit

Qubit 9.0
Based on 3 answers
I would say that the Qubit account managers are always available for any request. We have a lot of different promotions that could always do with last minute optimizing or changes and Qubit can be relied on to get this changes up and running in an impressive amount of time, so that we don't need to patch live or wait for the next IT sprint. Invaluable to our business.
Miriam Isaac | TrustRadius Reviewer

Performance

Mapp Intelligence, powered by Webtrekk

No score
No answers yet
No answers on this topic

Qubit

Qubit 7.3
Based on 21 answers
Continued excellent service from Qubit, including a number of last-minute bug fixes and last-minute jobs completed.They've gone above and beyond the last few months.
Stuart Brown | TrustRadius Reviewer

Support Rating

Mapp Intelligence, powered by Webtrekk

Mapp Intelligence, powered by Webtrekk 8.0
Based on 2 answers
We are talking weekly to our Partner Manager. We are Webtrekk experts, so we don't use much direct support.
Rayk Richter | TrustRadius Reviewer

Qubit

Qubit 6.8
Based on 19 answers
We were considering adding a new 3rd party supplier to our website. Qubit came to us with ideas of how to measure and test the success of the 3rd party. The report we were able to generate gave us the result split by different aspects, not only general conversion rate but also a few others interesting numbers, which helped the company to make a decision to renew the contract or look for a better solution.
Art Bukowski | TrustRadius Reviewer

In-Person Training

Mapp Intelligence, powered by Webtrekk

No score
No answers yet
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Qubit

Qubit 8.0
Based on 6 answers
The training that we received was great due to a number of reasons; to start with the audience that was receiving the training were from different departments of the company, ranging from the technical minded developers to the analytics teams and yet the training still managed to be engaging and useful for everyone. The training was also done by a wide variety of people from Qubit which meant not only were many different aspects covered in the training but any question posed to them could be promptly answered.
Adam Rooney | TrustRadius Reviewer

Implementation Rating

Mapp Intelligence, powered by Webtrekk

No score
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Qubit

Qubit 7.4
Based on 8 answers
Implementation couldn't be easier. All we needed to do was insert the tag. (easy) and set up the data layer. (dev required)This was pretty smooth in comparison to some of the other tools we use on our site, and was done in less than a day.Note : Data needs to be collected for a set period of time before you can accurately rely on the data that you are receiving. This is normal though with everyone else that we have used
Joe Dingley | TrustRadius Reviewer

Alternatives Considered

Mapp Intelligence, powered by Webtrekk

Webtrekk is a German company, in the U.S. company Mapp. It is fully GDPR-compliant. It is not expensive compared to Google and Adobe.
Rayk Richter | TrustRadius Reviewer

Qubit

Qubit is a great choice for A/B testing where advanced JavaScript capabilities are required. This is especially true for large "legacy" sites that have a ton of on-site JavaScript that has culminated over years, often overriding changes made in a WYSIWYG or "basic mode" editor found in other platforms. In these cases, a developer must use JavaScript to override and/or extend methods on-site in order to ensure that changes made for a variation will remain so and not be overridden/destroyed by the on-site JS. QA'ing Qubit tests is also nice given their slick preview tool and the ability to leverage some Qubit JavaScript objects with experiment metadata.
Sean Emmel | TrustRadius Reviewer

Scalability

Mapp Intelligence, powered by Webtrekk

No score
No answers yet
No answers on this topic

Qubit

Qubit 8.7
Based on 6 answers
Our requirements change throughout the year like most E Commerce retailers. At Christmas and Peak we're dealing with around ten times the usual traffic on the site. Qubit had no problems with this at all, tests continued to fire, and stats were still reported accurately. I don't think that it is the most server intensive .js anyway, but we have seen no issues at all.
Joe Dingley | TrustRadius Reviewer

Return on Investment

Mapp Intelligence, powered by Webtrekk

  • Get insights into your web data.
  • Use the marketing automation for easy use cases (save your money by not using expensive 3rd-party tools for simple marketing automation use cases).
  • 1 tool for over 20 apps and 100 websites.
Rayk Richter | TrustRadius Reviewer

Qubit

  • Faster recognition of customer needs - finding out exactly what customers are doing when they come on site.
  • Assessment of online assets for effectiveness and improvements - facilitated the analysis of 500 online feedback questionnaires for a campaign.
  • Mapping out lead conversion and helping identify opportunities to improve it.
Dennis Wildman | TrustRadius Reviewer

Screenshots

Mapp Intelligence, powered by Webtrekk

Pricing Details

Mapp Intelligence, powered by Webtrekk

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Qubit

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

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