What users are saying about
3 Ratings
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Score 7.8 out of 100
3 Ratings
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Score 10 out of 100

Likelihood to Recommend

Mapp Intelligence, powered by Webtrekk

Webtrekk is a good tool to get insights on your website and app usage. It is possible to get more information on your campaigns and engagements. If Webtrekk is in use with Mapp Engage, it is possible to manage your campaigns with one tool.
It is not possible to use Webtrekk as data lake, but Mapp is actually developing a Customer Data Platform.
Webtrekk (Mapp Intelligence) is a web analytics tool, so it has to be used as web analytics tool.
Rayk Richter | TrustRadius Reviewer

Signal

Signal is great for high-security applications where privacy is a concern, perhaps because of the sensitive nature of the materials being communicated. For instance, if you are sending sensitive information about a film that hasn't been released yet, and you want to make sure that paparazzi and fans don't get access to spoiler information, Signal is a great way to communicate.
Jonah Dempcy | TrustRadius Reviewer

Pros

Mapp Intelligence, powered by Webtrekk

  • Good visualization in reports for marketing and c-level.
  • Part of the big picture Mapp Suite (Engage Intelligence Aquire).
  • Integrated tag management.
  • No sampled data.
  • It is possible to combine 90% variables and metrics.
Rayk Richter | TrustRadius Reviewer

Signal

  • Encryption end to end
  • Audio quality
  • Ability to permanently delete messages and history
Andy Abramson | TrustRadius Reviewer

Cons

Mapp Intelligence, powered by Webtrekk

  • Webtrekk (Mapp Intelligence) should invest to go real time or near real time.
  • Build more APIs to use 3rd-party data in Webtrekk and use Webtrekk Data in 3rd-party tools.
  • Webtrekk should build better click-path-analysis and journeys.
Rayk Richter | TrustRadius Reviewer

Signal

  • Update Hassle - While this is also a positive in added security, every time they release an update to the app, you have to update. Since I only use the app occasionally, I have to update probably 1-in-4 times I open the app. It feels laborious as I will sometimes want to send a friend or colleague a message, who only uses Signal, and I open the app to message them and suddenly have to wait 2-4 minutes to update and install the new version.
  • Not Getting Messages - You also no longer send and receive messages until you update. So if you have an outdated version of the app, nobody can get ahold of you and they might not know why you aren't responding.
  • Re-Sync Via QR Code After Update - Every time I update, I have to re-sync my mobile app to the desktop. So it adds another added step. The forced updates and forced resync steps are quite laborious.
Jonah Dempcy | TrustRadius Reviewer

Support Rating

Mapp Intelligence, powered by Webtrekk

Mapp Intelligence, powered by Webtrekk 8.0
Based on 2 answers
We are talking weekly to our Partner Manager. We are Webtrekk experts, so we don't use much direct support.
Rayk Richter | TrustRadius Reviewer

Signal

Signal 10.0
Based on 3 answers
You don't really need support as the app just works. In the two plus years I've been using Signal, I've never needed to even look at support documentation to learn how to do something or have the app work. It just does. The best support is not needing to use it, and Signal meets that standard.
Andy Abramson | TrustRadius Reviewer

Alternatives Considered

Mapp Intelligence, powered by Webtrekk

Webtrekk is a German company, in the U.S. company Mapp. It is fully GDPR-compliant. It is not expensive compared to Google and Adobe.
Rayk Richter | TrustRadius Reviewer

Signal

The closest competitor we've found for Signal is Telegram. We do use Telegram with some clients and individuals who prefer it. Unfortunately, in this climate where there is no clear winner and a lot of diversity in applications, if you work with a lot of clients you're going to have to install a whole suite of instant messaging apps. Still, given the choice, we prefer Signal over its competitors, specifically for applications where high security is a concern.
Jonah Dempcy | TrustRadius Reviewer

Return on Investment

Mapp Intelligence, powered by Webtrekk

  • Get insights into your web data.
  • Use the marketing automation for easy use cases (save your money by not using expensive 3rd-party tools for simple marketing automation use cases).
  • 1 tool for over 20 apps and 100 websites.
Rayk Richter | TrustRadius Reviewer

Signal

  • I reach people who I need to more quickly.
  • It is a free service.
  • It provides my clients confidence in keeping things confidential that need to be.
Andy Abramson | TrustRadius Reviewer

Pricing Details

Mapp Intelligence, powered by Webtrekk

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Signal

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

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