What users are saying about
46 Ratings
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Score 6 out of 100
13 Ratings
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Score 8.5 out of 100

Likelihood to Recommend

Marketo Sales Connect (ToutApp)

We are solving our small sales team problem. I am the only SDR in the company and Tout helps me manage, send and follow up with many of my leads automatically. Tout is more focused on “success or failure” of emails than Yesware is. They are going in different directions – as you can see that they’ll probably have some features from one another.
Erika Conners | TrustRadius Reviewer

Reply

If you feel that sales team is not focusing on clients after 4-5 follow ups then this is the best software, it will help you to communicate with old leads by cold emails and this can lead to significant increase in business. Also using Reply you can understand the performance of your campaigns so that you can make necessary changes.
Anonymous | TrustRadius Reviewer

Pros

Marketo Sales Connect (ToutApp)

  • Track leads opening emails and clicking links. We could easily see if a lead forwarded an email to a large group of people for instance, because the stats would show it.
  • Connect our email and CRM to log email activities onto Leads and Contacts.
  • Keep users inside of our email system instead of copying and pasting email templates from multiple places.
Anonymous | TrustRadius Reviewer

Reply

  • Personal text-based email drip campaigns. Formatting is limited, so campaigns with HTML or heavily formatted will not work, but if you’re looking for features in regular text-based emails, Reply works great.
  • Customized emails. Even in a prewritten campaign with merged fields, sometimes you still need to customize the email slightly to certain individuals. You’re able to edit emails in a campaign to individual contacts so they receive exactly what you want but without having to create a separate campaign.
  • Tracking. Reply is great at sorting replies to emails as interested, uninterested, etc and manages them all in an inbox per campaign. The sorting algorithms are very accurate and it does a nice job tracking opens, clicks, and overall interest based on the content of an email reply.
Anonymous | TrustRadius Reviewer

Cons

Marketo Sales Connect (ToutApp)

  • Reporting is clunky and challenging to use at times. They were recently purchased by Marketo, so I'm hopeful that Marketo will be able to address some of these concerns.
  • The ToutApp interface is not the most intuitive and does not provide a deeper understanding/analysis of the data.
  • The ToutApp integration with Outlook has created intermittent problems in usability/access.
Anonymous | TrustRadius Reviewer

Reply

  • There's not much editing options in terms of the email design, but it's not really a con since it allows the emails to get through picky Gmail and other email providers' filters.
Zee Gimon | TrustRadius Reviewer

Support Rating

Marketo Sales Connect (ToutApp)

Marketo Sales Connect (ToutApp) 4.6
Based on 7 answers
It was tough to reach their support team. On average, it would take over 24 hours to get a response. Agents would ask us to perform repetitive tasks and take lots of screenshots instead of looking at our system and helping us fix issues.
Anonymous | TrustRadius Reviewer

Reply

Reply 8.0
Based on 2 answers
I generally receive a reply in no time at all and found not only the support org. but the sales team to be extremely helpful. Additionally I found a great onboarding process with plenty of resources to consume.
Dailius Wilson | TrustRadius Reviewer

Alternatives Considered

Marketo Sales Connect (ToutApp)

Marketo Sales Connect (ToutApp) was nowhere near as dynamic as the other listed tools that I mentioned. There was not any Sequence or Cadence you could follow. It was missing dynamic fields. A bit cumbersome. The other tools had much prettier interfaces too.
Nick Flory | TrustRadius Reviewer

Reply

Reply is a great tool, but it is not as sophisticated as Outreach. I think Outreach works best for larger companies, while Reply works great for smaller ones. The two tools have a lot of similarities. Outreach has also built a culture around their product, whereas Reply has not done so.
Anonymous | TrustRadius Reviewer

Return on Investment

Marketo Sales Connect (ToutApp)

  • It's enabled more efficiency for our SDR team to track and monitor emails.
  • Increased our ability to better target prospects as we learned more about their behaviors.
  • The automation tools for email, and the ability to get glimpses into how that impacted pipeline development, were worth the cost.
Anonymous | TrustRadius Reviewer

Reply

  • Reply has helped us successfully send hundreds of invitations that turned into customers that attended our events.
  • We have lost money through the inability to export results of campaigns and therefore lost data and leads.
Anonymous | TrustRadius Reviewer

Screenshots

Marketo Sales Connect (ToutApp)

Pricing Details

Marketo Sales Connect (ToutApp)

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Marketo Sales Connect (ToutApp) Editions & Modules

Additional Pricing Details

Reply

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional

Reply Editions & Modules

Edition
Individual$701
Business$2002
  1. per user
  2. 3 users
Additional Pricing Details

Add comparison