MasterControl Clinical Excellence vs. REDCap (Research Electronic Data Capture)

MasterControl Clinical Excellence would be great for short or long-term projects where regulatory approval flows are required. It would not be great as an Onboarding platform or learning management system as the user interface is not extremely intuitive nor is the design super user friendly or modern. It does do a few core things very well, which include storing documentation and managing streamlined approval processes.

Incentivized

REDCap surveys are very suitable for clinical trials and public health surveys. It's less appropriate for market researches .

• Document control and revision history to support a robust quality management system.
• Enabling business process workflows.
• The ability to create custom web forms to meet specific company needs.

Incentivized

• Customization. I can use HTML to change format but there are also a ton of built in functionality for branching logic, matrix configuration, slider scales, etc.
• Security. HIPPA compliance is extremely important for medical research and REDCap ensures our data is safe.
• Variety of use. Being able to send both surveys and create forms for internal use makes the use cases numerous.

Incentivized

• When starting packets you get multiple emails daily while a packet is in progress, some emails come when it is not your turn to make any edits. Too many notifications.
• It is sometimes difficult to see who has seen all levels of a document in a packet before you sign off. Everyone may not get a chance to view it.
• Search function is good but simple searches can turn up too many unnecessary results.

Incentivized

• I don't really see many issues with REDCap.

Incentivized

It is very interesting to me especially that it meets all my needs. The libraries makes the job even much easier, since you can just make a few adjustments to the appropriate template chosen

They respond almost immediately to queries

I was not involved in the process of selecting MasterControl so I am unaware of the alternatives.

Incentivized

SurveyMonkey and Google Forms have similar features for surveys but they lack the form options and user interface. They are also not HIPPA compliant so we are not able to collect any identifying information which is usually an issue in research when we are tracking participants. Many institutional review boards won't even approve a study without a HIPPA compliant data collection service.

Incentivized

• We were able to successfully complete our project requirements.
• We were able to use the system to coordinate document approval across a large organization.
• The system offered automated reminders which saved us the time and energy of managing reminders manually.

Incentivized

• REDCap allowed us to house all patient information in one single portal which helped us eliminate the need for paper copies. We moved our whole filing system to an electronic version when we became "live" on REDCap. It is also very convenient and accessible to have all of this data in one location.
• A very positive impact is the ability for multiple users to see the same health and wellness information for each specific patient. Instead of constantly having to go back and forth via email, phone, etc. to ask about the patient; we could simply look up their information in REDCap and find all of the answers. It made our business much more efficient and made the patients feel as though we did our research prior to meeting with them.

Incentivized