iCareManager vs. MatrixCare

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
iCareManager
Score 9.0 out of 10
N/A
iCareManager in Clarksville, MD, offers their applications which support assisted living facilities operations with the typical features (eMAR) and contains an internal EMR system.N/A
MatrixCare
Score 8.4 out of 10
N/A
MatrixCare, by ResMed, includes a suite of applications supporting in-patient assisted living operations, with CareAssist as the central application as its eMAR & point of care system. Also MatrixCare applications support KPI tracking, workforce management and payroll, and other processes inherent in providing in-patient care.N/A
Pricing
iCareManagerMatrixCare
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
iCareManagerMatrixCare
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details——
More Pricing Information
Community Pulse
iCareManagerMatrixCare
Top Pros

No answers on this topic

Top Cons

No answers on this topic

User Ratings
iCareManagerMatrixCare
Likelihood to Recommend
-
(0 ratings)
9.8
(5 ratings)
Support Rating
-
(0 ratings)
10.0
(1 ratings)
User Testimonials
iCareManagerMatrixCare
Likelihood to Recommend
iCareManager
No answers on this topic
ResMed
MatrixCare is well suited for the size of this company and its budget. The support is awesome, very professional, polite and knows what they're doing. It is also well suited for my company based on the type of healthcare, LTC, and rehab. Although I don't use the MDS features, I hear my colleagues say how much they like using them. The providers like that they are able to create their progress notes right into Matrix and I like that too because there are no paper notes needing to scan. The providers also find the dashboard very helpful for knowing what orders need to be signed and which patients are due for visits. I am unaware of any scenarios where MatrixCare is not well suited for my company, as far as my role.
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Pros
iCareManager
No answers on this topic
ResMed
  • Store resident files, forms and scanned documents in a convenient location.
  • Navigate through each level of facility care for the super users is easy.
  • Security settings to make sure users can see what they need, not overly public per HIPPA rules.
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Cons
iCareManager
No answers on this topic
ResMed
  • The reports can be challenging to run, having to reset the search criteria each time.
  • The MatrixCare program is not easily used on tablets.
  • There are some limitations with regards to the POC ability.
  • When the internet is down, there is not an offline version to be used in the interim.
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Support Rating
iCareManager
No answers on this topic
ResMed
I have not had any problems with MatrixCare; however, I do not use the whole system and have not had to call MatrixCare or have support from them so I'm not the best to comment on that.
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Alternatives Considered
iCareManager
No answers on this topic
ResMed
I'm not sure
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Return on Investment
iCareManager
No answers on this topic
ResMed
  • I'm hard-pressed to speak on behalf of the entire company, which consists of seven locations and I'm just the Health Information Manager. As far as my daily objectives, one positive impact is I no longer need a full-time assistant.
  • Another positive impact is the reduction of paper. Since I started here, there have been no paper records. MatrixCare provides a well-organized chart that is is easy to navigate through.
  • A third positive impact is related to the reduction of paper, ROI (Release of Information). MatrixCare provides records in a PDF format, which most receiving entities and individuals require.
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