What users are saying about
11 Ratings
281 Ratings
11 Ratings
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Score 8.3 out of 100
281 Ratings
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Score 7.9 out of 100

Likelihood to Recommend

Mattermost

Software developers are big enthusiasts of a ChatOps software, such as Mattermost, as it allows for direct collaboration without unnecessarily relying on email to get projects done. That goes for any teams that require collaboration. Some scenarios where Mattermost may not work as well would be teams that are in different geographic locations, such as teammates in India. Due to the time difference, collaboration would be harder, and an application like Mattermost may not have that much benefit.
Anonymous | TrustRadius Reviewer

Microsoft Yammer

Yammer provides a social network experience for the enterprise, providing a "Facebook for work". Its mobile app provides an excellent user experience, showing the full mix of communications happening across topics and teams. The web app, while it hasn't evolved much in the last few years, provides a good experience consuming news. Personally, I use Yammer every morning to see what's happening across my company and comment, like, and share to interact across silos.As long as the size of the network inside of Yammer is managed - likely partitioning a large organization into business units, etc., - then Yammer provides an excellent platform for social news and "bottom up" collaboration across teams. Its free-form posting style, including articles and polls for interactive content, helps break down silos across the organization. Contrasted with the boring world of email, Yammer is a tantalizing world of pictures, GIFs, and videos.At LiveTiles, we share company and team news via Yammer, enabling others to see the progress and milestones - from a new office to a new customer - without the heavy burden of a company newsletter or similarly curated content. Even though we have fully adopted Teams for day-to-day, intra-team communication, Yammer is still the gold standard for inter-team communication.
Erik Ralston | TrustRadius Reviewer

Feature Rating Comparison

Project Management

Mattermost
6.9
Microsoft Yammer
7.4
Task Management
Mattermost
7.0
Microsoft Yammer
6.7
Gantt Charts
Mattermost
6.0
Microsoft Yammer
7.3
Scheduling
Mattermost
7.0
Microsoft Yammer
7.1
Workflow Automation
Mattermost
5.0
Microsoft Yammer
6.7
Mobile Access
Mattermost
8.5
Microsoft Yammer
8.6
Search
Mattermost
7.8
Microsoft Yammer
7.9
Visual planning tools
Mattermost
Microsoft Yammer
7.3

Communication

Mattermost
8.0
Microsoft Yammer
8.7
Chat
Mattermost
9.7
Microsoft Yammer
9.1
Notifications
Mattermost
8.7
Microsoft Yammer
8.5
Discussions
Mattermost
9.3
Microsoft Yammer
9.3
Surveys
Mattermost
7.0
Microsoft Yammer
8.4
Internal knowledgebase
Mattermost
6.0
Microsoft Yammer
8.5
Integrates with Gmail and Google Hangouts
Mattermost
7.0
Microsoft Yammer
8.4
Integrates with GoToMeeting
Mattermost
Microsoft Yammer
8.2
Integrates with Outlook
Mattermost
Microsoft Yammer
8.8

File Sharing & Management

Mattermost
7.3
Microsoft Yammer
7.9
Versioning
Mattermost
8.0
Microsoft Yammer
7.1
Video files
Mattermost
6.4
Microsoft Yammer
8.2
Audio files
Mattermost
6.7
Microsoft Yammer
7.9
Document collaboration
Mattermost
8.6
Microsoft Yammer
7.9
Access control
Mattermost
7.6
Microsoft Yammer
8.5
Advanced security features
Mattermost
7.0
Microsoft Yammer
7.7
Integrates with Google Drive
Mattermost
8.0
Microsoft Yammer
7.4
Device sync
Mattermost
6.0
Microsoft Yammer
8.4

Pros

Mattermost

  • It's open-source! So our devs could adequate the tool to our necessities.
  • It works particularly well in every navigator.
  • It also works well in mobile phones, even when you choose not to install the mobile app (this is a BIG plus).
María Lucía Santagata | TrustRadius Reviewer

Microsoft Yammer

  • Employees from around the globe get to follow, share and discuss a myriad of business topics on Yammer, our business social network. They get to start conversations, collaborate on files and organize projects so one can go further, faster. Plus the ease of asking questions, finding expertise and offer feedback on a topic without leaving the application you’re in saves time and keeps employees engaged.
  • When one works with teammates in Yammer groups, ideas fly! Do you have an important message to share with the rest of the community? We utilize Yammer to reach who you want within the company when you want, so no one misses a thing. Yammer brings the global conversation straight to you.
Marcos Sola | TrustRadius Reviewer

Cons

Mattermost

  • UI glitches were frequent occurrences
  • Base pricing is competitive with Slack, but enterprise features come at a hefty price
  • Webhooks are cumbersome to set up compared to Slack
Anonymous | TrustRadius Reviewer

Microsoft Yammer

  • Editing functionality would be warmly welcomed by my team. There's currently no way to edit posts in Yammer once they've been posted. If a typo is bothering you, you'll have to delete your post and re-post with the edited text.
  • Yammer's design leaves something to be desired. Document editing is not great.
  • No obvious way to sort/organize files uploaded to Yammer. If files from a certain user are needed, you'll have to go to their profile and sift through their uploaded files.
Kyle Legg | TrustRadius Reviewer

Likelihood to Renew

Mattermost

No score
No answers yet
No answers on this topic

Microsoft Yammer

Microsoft Yammer 6.9
Based on 10 answers
Microsoft is dedicated to continual improvement on Yammer. They realize the value that Yammer brings to the table with their clients. In the short time that we have had Yammer implemented, we are just now beginning to see the strong impact it has on becoming more effective and efficient around collaboration.
Vivian Thacker | TrustRadius Reviewer

Usability

Mattermost

Mattermost 7.3
Based on 3 answers
It's an extremely easy to use software, and I would recommend it to every company that is growing. I think they could improve their notification system, as it gets a little spammy sometimes and important notifications get lost. Also needs to improve the number of private chats that you are allowed to create.
María Lucía Santagata | TrustRadius Reviewer

Microsoft Yammer

Microsoft Yammer 9.0
Based on 3 answers
Overall easy to use and intuitive, although limited in the possibility to personalize layout and look & feel of a site. Some functionalities are not easy to use, like document editing, but some others are quick and effective (posts and tagging above all). Performance and responsiveness of the Yammer site is typically acceptable, in my experience.
Stefano Tempesta | TrustRadius Reviewer

Reliability and Availability

Mattermost

No score
No answers yet
No answers on this topic

Microsoft Yammer

Microsoft Yammer 8.0
Based on 1 answer
Very available
Danielle Brigida | TrustRadius Reviewer

Performance

Mattermost

No score
No answers yet
No answers on this topic

Microsoft Yammer

Microsoft Yammer 9.0
Based on 1 answer
It's a simple product but it does provide value.
Danielle Brigida | TrustRadius Reviewer

Support Rating

Mattermost

Mattermost 7.8
Based on 7 answers
Direct support is only available for the paid version, but there is a very active community that provides a considerable amount of information.
Anonymous | TrustRadius Reviewer

Microsoft Yammer

Microsoft Yammer 7.0
Based on 12 answers
We have never had to use the support for Yammer. The tool works well and we have not come across any bugs. User Interface is simple and easy to use, similar to other forum type products, thereby removing the need for any extensive training. Team members are invited in and immediately are able to start using the tool.
Nikhil George | TrustRadius Reviewer

Online Training

Mattermost

No score
No answers yet
No answers on this topic

Microsoft Yammer

Microsoft Yammer 8.0
Based on 1 answer
The training that Microsoft provides is very generic training for Yammer. I like the fact the training is short and easy to understand
Vivian Thacker | TrustRadius Reviewer

Implementation Rating

Mattermost

No score
No answers yet
No answers on this topic

Microsoft Yammer

Microsoft Yammer 8.0
Based on 1 answer
We organically implemented the product
Danielle Brigida | TrustRadius Reviewer

Alternatives Considered

Mattermost

Slack is excellent and has many of the same features as Mattermost. However, the cost if you have a larger group can be prohibitive. Mattermost is a better ROI per user, in our opinion. It also allows us to host it ourselves, which is more desirable for management by our MIS department.
Angela Goldsmith, PMP | TrustRadius Reviewer

Microsoft Yammer

Microsoft Yammer far exceeded expectations when the company I work for switched from SharePoint. There was a limited learning curve, and a bit of training need, but generally the transition was smooth. SharePoint, while it proved to be useful company-wide, we have found that Microsoft Yammer creates more of a social network within departments. Microsoft Yammer provides a personal employee communication and information sharing
Anonymous | TrustRadius Reviewer

Return on Investment

Mattermost

  • Install, deploy and forget, as the setup was very easy
  • Mattermost has neither had a positive nor negative impact on business objectives
Jaideep Tibrewala | TrustRadius Reviewer

Microsoft Yammer

  • Adoption. When an ESN is implemented the wrong way, e.g. you force it on the organization without explaining the benefits for the user and not providing enough instructions and training to get started, it may well backfire on you and build a wall of resistance from the organization. Thus, to create ROI you need to think before you launch Yammer, and take help from people who know how to do it, e.g. a CSM or a CM.
  • Belonging. Yammer makes people feel more involved and up to date on what's happening. This increase employee engagement and helps management to steer the organization in the right direction.
  • Find blind spots. Yammer enables people to share ideas and prototypes with many people both within the company and invited customers (via an external network). This is a great way to discover blind spots and other flaws, to give you time to adjust them before going to market with a new product or service.
  • Find expertise. Yammer makes it much faster for anyone to find answers. Thus, time spent on finding an answer to a customers questions is not only reduced enormously, but Yammer enables you to get answers to questions that earlier was left unanswered because you couldn't find information at all.
  • Collaboration. To work together to create a presentation, social media content, a newsletter, a report, is much easier and faster when using Yammer. And you can get valuable input from people you never thought of asking.
Joakim Berg | TrustRadius Reviewer

Pricing Details

Mattermost

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Microsoft Yammer

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Mattermost
8.4
Microsoft Yammer
7.9

Likelihood to Renew

Mattermost
Microsoft Yammer
6.9

Usability

Mattermost
7.3
Microsoft Yammer
9.0

Reliability and Availability

Mattermost
Microsoft Yammer
8.0

Performance

Mattermost
Microsoft Yammer
9.0

Support Rating

Mattermost
7.8
Microsoft Yammer
7.0

Online Training

Mattermost
Microsoft Yammer
8.0

Implementation Rating

Mattermost
Microsoft Yammer
8.0

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