What users are saying about
11 Ratings
1 Ratings
11 Ratings
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Score 8.3 out of 100
1 Ratings
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Score 9.1 out of 100

Likelihood to Recommend

Mattermost

Software developers are big enthusiasts of a ChatOps software, such as Mattermost, as it allows for direct collaboration without unnecessarily relying on email to get projects done. That goes for any teams that require collaboration. Some scenarios where Mattermost may not work as well would be teams that are in different geographic locations, such as teammates in India. Due to the time difference, collaboration would be harder, and an application like Mattermost may not have that much benefit.
Anonymous | TrustRadius Reviewer

Output Time

Is well suitable for agencies, consultancy businesses and law firms.
Nahuel Daima | TrustRadius Reviewer

Feature Rating Comparison

Project Management

Mattermost
6.9
Output Time
7.5
Task Management
Mattermost
7.0
Output Time
9.1
Gantt Charts
Mattermost
6.0
Output Time
8.2
Scheduling
Mattermost
7.0
Output Time
4.5
Workflow Automation
Mattermost
5.0
Output Time
Mobile Access
Mattermost
8.5
Output Time
Search
Mattermost
7.8
Output Time
Resource Management
Mattermost
Output Time
7.3
Support for Agile Methodology
Mattermost
Output Time
7.3
Support for Waterfall Methodology
Mattermost
Output Time
7.3
Timesheet Tracking
Mattermost
Output Time
9.1
Budget and Expense Management
Mattermost
Output Time
7.3

Communication

Mattermost
8.0
Output Time
Chat
Mattermost
9.7
Output Time
Notifications
Mattermost
8.7
Output Time
Discussions
Mattermost
9.3
Output Time
Surveys
Mattermost
7.0
Output Time
Internal knowledgebase
Mattermost
6.0
Output Time
Integrates with Gmail and Google Hangouts
Mattermost
7.0
Output Time

File Sharing & Management

Mattermost
7.3
Output Time
Versioning
Mattermost
8.0
Output Time
Video files
Mattermost
6.4
Output Time
Audio files
Mattermost
6.7
Output Time
Document collaboration
Mattermost
8.6
Output Time
Access control
Mattermost
7.6
Output Time
Advanced security features
Mattermost
7.0
Output Time
Integrates with Google Drive
Mattermost
8.0
Output Time
Device sync
Mattermost
6.0
Output Time

Professional Services Automation

Mattermost
Output Time
6.4
Invoicing
Mattermost
Output Time
5.5
Project & financial reporting
Mattermost
Output Time
7.3

Pros

Mattermost

  • It's open-source! So our devs could adequate the tool to our necessities.
  • It works particularly well in every navigator.
  • It also works well in mobile phones, even when you choose not to install the mobile app (this is a BIG plus).
María Lucía Santagata | TrustRadius Reviewer

Output Time

  • Time Management
  • Project Management
  • Expenses Management
Nahuel Daima | TrustRadius Reviewer

Cons

Mattermost

  • UI glitches were frequent occurrences
  • Base pricing is competitive with Slack, but enterprise features come at a hefty price
  • Webhooks are cumbersome to set up compared to Slack
Anonymous | TrustRadius Reviewer

Output Time

  • Some times the data on the Project View is not consistent with the task view or the time view.
  • The software doesn't handle cache right
Nahuel Daima | TrustRadius Reviewer

Usability

Mattermost

Mattermost 7.3
Based on 3 answers
It's an extremely easy to use software, and I would recommend it to every company that is growing. I think they could improve their notification system, as it gets a little spammy sometimes and important notifications get lost. Also needs to improve the number of private chats that you are allowed to create.
María Lucía Santagata | TrustRadius Reviewer

Output Time

No score
No answers yet
No answers on this topic

Support Rating

Mattermost

Mattermost 7.8
Based on 7 answers
Direct support is only available for the paid version, but there is a very active community that provides a considerable amount of information.
Anonymous | TrustRadius Reviewer

Output Time

No score
No answers yet
No answers on this topic

Alternatives Considered

Mattermost

Slack is excellent and has many of the same features as Mattermost. However, the cost if you have a larger group can be prohibitive. Mattermost is a better ROI per user, in our opinion. It also allows us to host it ourselves, which is more desirable for management by our MIS department.
Angela Goldsmith, PMP | TrustRadius Reviewer

Output Time

It has all the thing need it included on the price, and works perfectly online. I didn't have to rely on third-parties to get basic features like time management or budget management. Also the setup process is quite easy and fast, we were able to setup this and migrate all our data in less than a day.
Nahuel Daima | TrustRadius Reviewer

Return on Investment

Mattermost

  • Install, deploy and forget, as the setup was very easy
  • Mattermost has neither had a positive nor negative impact on business objectives
Jaideep Tibrewala | TrustRadius Reviewer

Output Time

  • We had reduced hour times managing projects drastically.
Nahuel Daima | TrustRadius Reviewer

Screenshots

Pricing Details

Mattermost

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Output Time

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required
$ 4*

* per user per month

Rating Summary

Likelihood to Recommend

Mattermost
8.4
Output Time
9.1

Usability

Mattermost
7.3
Output Time

Support Rating

Mattermost
7.8
Output Time

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