What users are saying about
11 Ratings
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Score 8.3 out of 100
12 Ratings
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Score 10 out of 100

Likelihood to Recommend

Mattermost

Software developers are big enthusiasts of a ChatOps software, such as Mattermost, as it allows for direct collaboration without unnecessarily relying on email to get projects done. That goes for any teams that require collaboration. Some scenarios where Mattermost may not work as well would be teams that are in different geographic locations, such as teammates in India. Due to the time difference, collaboration would be harder, and an application like Mattermost may not have that much benefit.
Anonymous | TrustRadius Reviewer

VMware Socialcast (discontinued)

Socialcast has been a great tool for FactSet. I would recommend it to any firm looking for an easy-to-use tool to centralize communication and collaborate on a global scale.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Project Management

Mattermost
6.9
VMware Socialcast (discontinued)
6.3
Task Management
Mattermost
7.0
VMware Socialcast (discontinued)
7.7
Gantt Charts
Mattermost
6.0
VMware Socialcast (discontinued)
7.0
Scheduling
Mattermost
7.0
VMware Socialcast (discontinued)
6.3
Workflow Automation
Mattermost
5.0
VMware Socialcast (discontinued)
8.0
Mobile Access
Mattermost
8.5
VMware Socialcast (discontinued)
3.8
Search
Mattermost
7.8
VMware Socialcast (discontinued)
8.0
Visual planning tools
Mattermost
VMware Socialcast (discontinued)
3.4

Communication

Mattermost
8.0
VMware Socialcast (discontinued)
7.5
Chat
Mattermost
9.7
VMware Socialcast (discontinued)
8.7
Notifications
Mattermost
8.7
VMware Socialcast (discontinued)
8.2
Discussions
Mattermost
9.3
VMware Socialcast (discontinued)
8.1
Surveys
Mattermost
7.0
VMware Socialcast (discontinued)
8.7
Internal knowledgebase
Mattermost
6.0
VMware Socialcast (discontinued)
6.1
Integrates with Gmail and Google Hangouts
Mattermost
7.0
VMware Socialcast (discontinued)
7.0
Integrates with GoToMeeting
Mattermost
VMware Socialcast (discontinued)
5.0
Integrates with Outlook
Mattermost
VMware Socialcast (discontinued)
7.9

File Sharing & Management

Mattermost
7.3
VMware Socialcast (discontinued)
5.7
Versioning
Mattermost
8.0
VMware Socialcast (discontinued)
2.1
Video files
Mattermost
6.4
VMware Socialcast (discontinued)
7.2
Audio files
Mattermost
6.7
VMware Socialcast (discontinued)
7.2
Document collaboration
Mattermost
8.6
VMware Socialcast (discontinued)
6.7
Access control
Mattermost
7.6
VMware Socialcast (discontinued)
7.2
Advanced security features
Mattermost
7.0
VMware Socialcast (discontinued)
5.8
Integrates with Google Drive
Mattermost
8.0
VMware Socialcast (discontinued)
5.0
Device sync
Mattermost
6.0
VMware Socialcast (discontinued)
4.0

Pros

Mattermost

  • It's open-source! So our devs could adequate the tool to our necessities.
  • It works particularly well in every navigator.
  • It also works well in mobile phones, even when you choose not to install the mobile app (this is a BIG plus).
María Lucía Santagata | TrustRadius Reviewer

VMware Socialcast (discontinued)

  • Socialcast has an exceptional user experience. With very few idiosyncrasies, it works well on every platform I've tried.
  • The platform has such a high level of ease of use, it becomes somewhat addicting.
  • Social analytics are superb.
  • The platform is highly intuitive and requires zero training or coaching in order for network members to become productive with it.
  • It's extremely reliable. Only once in 4 years, was the product not available, and that was only for about a half-hour. In that half-hour, we realized how dependent we were on it. (Very.)
  • The multi-device and deployment options are excellent. On-premise, Private Cloud, and Multi-tenant SaaS all available.
  • The mobile apps for iPhone, tablets, and Android render well with a beautiful UI/UX. The desktop AIR app is equally highly usable.
Susan Scrupski | TrustRadius Reviewer

Cons

Mattermost

  • UI glitches were frequent occurrences
  • Base pricing is competitive with Slack, but enterprise features come at a hefty price
  • Webhooks are cumbersome to set up compared to Slack
Anonymous | TrustRadius Reviewer

VMware Socialcast (discontinued)

  • The software is a little bit pricey because it is charged by user/month and depending on the deployment method.
  • For companies with a lot of workers the price can increase significantly.
  • The mobile app usability and notifications are poor. Need to be improved.
  • If there were more administrative features available the product would be improved
Vinicius Lima | TrustRadius Reviewer

Likelihood to Renew

Mattermost

No score
No answers yet
No answers on this topic

VMware Socialcast (discontinued)

VMware Socialcast (discontinued) 9.1
Based on 2 answers
Beyond the value FactSet derives from using the platform, Socialcast (the firm) has been a good partner to FactSet. We've experienced very little downtime with the service and they have been responsive and fair with enhancement requests and questions
Anonymous | TrustRadius Reviewer

Usability

Mattermost

Mattermost 7.3
Based on 3 answers
It's an extremely easy to use software, and I would recommend it to every company that is growing. I think they could improve their notification system, as it gets a little spammy sometimes and important notifications get lost. Also needs to improve the number of private chats that you are allowed to create.
María Lucía Santagata | TrustRadius Reviewer

VMware Socialcast (discontinued)

VMware Socialcast (discontinued) 9.0
Based on 1 answer
The UX is its best feature
Susan Scrupski | TrustRadius Reviewer

Support Rating

Mattermost

Mattermost 7.8
Based on 7 answers
Direct support is only available for the paid version, but there is a very active community that provides a considerable amount of information.
Anonymous | TrustRadius Reviewer

VMware Socialcast (discontinued)

VMware Socialcast (discontinued) 9.0
Based on 2 answers
Excellent support; of course not perfect. :-)
Susan Scrupski | TrustRadius Reviewer

Implementation Rating

Mattermost

No answers on this topic

VMware Socialcast (discontinued)

Not applicable, as it is a SaaS platform with minimal implementation
Susan Scrupski | TrustRadius Reviewer

Alternatives Considered

Mattermost

Slack is excellent and has many of the same features as Mattermost. However, the cost if you have a larger group can be prohibitive. Mattermost is a better ROI per user, in our opinion. It also allows us to host it ourselves, which is more desirable for management by our MIS department.
Angela Goldsmith, PMP | TrustRadius Reviewer

VMware Socialcast (discontinued)

Socialcast is great for collaboration & light project management, but anything complex doesn't work well.

Using it as an email notification curator works nice for us.
Richard Bird | TrustRadius Reviewer

Return on Investment

Mattermost

  • Install, deploy and forget, as the setup was very easy
  • Mattermost has neither had a positive nor negative impact on business objectives
Jaideep Tibrewala | TrustRadius Reviewer

VMware Socialcast (discontinued)

  • Definitely more organized project management and team collaboration.
  • Efficiency in carrying out tasks.
  • Creates a spirit of collaboration and friendliness among colleagues.
Elizabeth Gonzalez | TrustRadius Reviewer

Pricing Details

Mattermost

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

VMware Socialcast (discontinued)

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Mattermost
8.4
VMware Socialcast (discontinued)
7.7

Likelihood to Renew

Mattermost
VMware Socialcast (discontinued)
9.1

Usability

Mattermost
7.3
VMware Socialcast (discontinued)
9.0

Support Rating

Mattermost
7.8
VMware Socialcast (discontinued)
9.0

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