What users are saying about
11 Ratings
27 Ratings
11 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 8.3 out of 100
27 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 8.5 out of 100

Likelihood to Recommend

Mattermost

Software developers are big enthusiasts of a ChatOps software, such as Mattermost, as it allows for direct collaboration without unnecessarily relying on email to get projects done. That goes for any teams that require collaboration. Some scenarios where Mattermost may not work as well would be teams that are in different geographic locations, such as teammates in India. Due to the time difference, collaboration would be harder, and an application like Mattermost may not have that much benefit.
Anonymous | TrustRadius Reviewer

Zimbra

Zimbra is great for an email system for a medium or large organization with appropriate IT staffing. The system is easy to use for end-users, and has a fantastic web interface. Unfortunately, it is overly complex, when considering staffing requirements and price, when compared with Office 365 or Google Apps for smaller organizations. For other education customers, it is hard to compete with Microsoft and Google providing their services for "Free" now though
Paul Chauvet | TrustRadius Reviewer

Feature Rating Comparison

Project Management

Mattermost
6.9
Zimbra
8.8
Task Management
Mattermost
7.0
Zimbra
8.6
Gantt Charts
Mattermost
6.0
Zimbra
8.3
Scheduling
Mattermost
7.0
Zimbra
9.3
Workflow Automation
Mattermost
5.0
Zimbra
7.6
Mobile Access
Mattermost
8.5
Zimbra
9.9
Search
Mattermost
7.8
Zimbra
9.9
Visual planning tools
Mattermost
Zimbra
8.3

Communication

Mattermost
8.0
Zimbra
8.3
Chat
Mattermost
9.7
Zimbra
7.9
Notifications
Mattermost
8.7
Zimbra
8.9
Discussions
Mattermost
9.3
Zimbra
8.9
Surveys
Mattermost
7.0
Zimbra
7.4
Internal knowledgebase
Mattermost
6.0
Zimbra
8.6
Integrates with Gmail and Google Hangouts
Mattermost
7.0
Zimbra
8.1
Integrates with GoToMeeting
Mattermost
Zimbra
7.9
Integrates with Outlook
Mattermost
Zimbra
8.5

File Sharing & Management

Mattermost
7.3
Zimbra
8.5
Versioning
Mattermost
8.0
Zimbra
8.4
Video files
Mattermost
6.4
Zimbra
8.6
Audio files
Mattermost
6.7
Zimbra
8.6
Document collaboration
Mattermost
8.6
Zimbra
9.3
Access control
Mattermost
7.6
Zimbra
8.6
Advanced security features
Mattermost
7.0
Zimbra
8.6
Integrates with Google Drive
Mattermost
8.0
Zimbra
8.1
Device sync
Mattermost
6.0
Zimbra
7.9

Pros

Mattermost

  • It's open-source! So our devs could adequate the tool to our necessities.
  • It works particularly well in every navigator.
  • It also works well in mobile phones, even when you choose not to install the mobile app (this is a BIG plus).
María Lucía Santagata | TrustRadius Reviewer

Zimbra

  • Filter emails with specific information required.
  • Very good storage capacity.
  • Has a mobile version and another web.
  • It has a friendly and modern graphic interface.
  • It is compatible with all operating systems.
EDUARDO SANDOVAL | TrustRadius Reviewer

Cons

Mattermost

  • UI glitches were frequent occurrences
  • Base pricing is competitive with Slack, but enterprise features come at a hefty price
  • Webhooks are cumbersome to set up compared to Slack
Anonymous | TrustRadius Reviewer

Zimbra

  • The password change is not activated when you access by IMAP, Pop3 or Exchange sync. You have to know that the password change is required and you must go to the website to do so.
  • The management of mail rules should have more checking options.
  • There should be more applications compatible with Zimbra, the ones that appear in the Zimlets.
Eliz Marvic Melicio Carvajal | TrustRadius Reviewer

Usability

Mattermost

Mattermost 7.3
Based on 3 answers
It's an extremely easy to use software, and I would recommend it to every company that is growing. I think they could improve their notification system, as it gets a little spammy sometimes and important notifications get lost. Also needs to improve the number of private chats that you are allowed to create.
María Lucía Santagata | TrustRadius Reviewer

Zimbra

No score
No answers yet
No answers on this topic

Support Rating

Mattermost

Mattermost 7.8
Based on 7 answers
Direct support is only available for the paid version, but there is a very active community that provides a considerable amount of information.
Anonymous | TrustRadius Reviewer

Zimbra

Zimbra 10.0
Based on 1 answer
It just works very well, solid solution for the deployment of communication, mail and messaging services that are agile and simple to use.
Diego Gamez | TrustRadius Reviewer

Implementation Rating

Mattermost

No score
No answers yet
No answers on this topic

Zimbra

Zimbra 8.0
Based on 1 answer
Overall, we were satisfied with the implementation. We perhaps should have spent more time consulting with Zimbra or others regarding best practices but as we got to know the system better we were able to make changes relatively easily after the fact.
Paul Chauvet | TrustRadius Reviewer

Alternatives Considered

Mattermost

Slack is excellent and has many of the same features as Mattermost. However, the cost if you have a larger group can be prohibitive. Mattermost is a better ROI per user, in our opinion. It also allows us to host it ourselves, which is more desirable for management by our MIS department.
Angela Goldsmith, PMP | TrustRadius Reviewer

Zimbra

We selected Zimbra because it has a lower cost in the market, offers more development features for its open source, has a very easy to use interface and adjusts to the needs of the company.
Alexander Palma Ibarra | TrustRadius Reviewer

Return on Investment

Mattermost

  • Install, deploy and forget, as the setup was very easy
  • Mattermost has neither had a positive nor negative impact on business objectives
Jaideep Tibrewala | TrustRadius Reviewer

Zimbra

  • Since all of our ROI studies and strategies are performed at the corporate level, I'm really not sure what positive or negative impacts Zimbra has had on our overall business objectives. I can say that at least one positive impact it has on my business objectives, in the medical record department, is the ability to be as paperless as possible.
Sam Massanopoli, RHIT Superstar | TrustRadius Reviewer

Pricing Details

Mattermost

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Zimbra

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Mattermost
8.4
Zimbra
9.7

Usability

Mattermost
7.3
Zimbra

Support Rating

Mattermost
7.8
Zimbra
10.0

Implementation Rating

Mattermost
Zimbra
8.0

Add comparison