Mattermost vs. Zimbra Email & Collaboration

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Mattermost
Score 8.8 out of 10
Enterprise companies (1,001+ employees)
Mattermost from the company of the same name in Palo Alto is a messaging, collaboration and communication platform providing high security and compliance for the businesses that need it.
$0
per month per user
Zimbra Email & Collaboration
Score 6.9 out of 10
N/A
Zimbra offers social collaboration software.N/A
Pricing
MattermostZimbra Email & Collaboration
Editions & Modules
Free Self-Hosted
$0
per month per user
Professional
$10
per month per user
Enterprise
Contact Us
per month per user
No answers on this topic
Offerings
Pricing Offerings
MattermostZimbra Email & Collaboration
Free Trial
YesYes
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeOptionalNo setup fee
Additional Details
More Pricing Information
Community Pulse
MattermostZimbra Email & Collaboration
Top Pros
Top Cons
Features
MattermostZimbra Email & Collaboration
Project Management
Comparison of Project Management features of Product A and Product B
Mattermost
8.2
46 Ratings
5% above category average
Zimbra Email & Collaboration
9.0
6 Ratings
15% above category average
Task Management6.934 Ratings9.86 Ratings
Gantt Charts8.410 Ratings8.13 Ratings
Scheduling8.410 Ratings9.85 Ratings
Workflow Automation7.127 Ratings7.23 Ratings
Mobile Access8.643 Ratings9.76 Ratings
Search9.025 Ratings9.86 Ratings
Visual planning tools9.012 Ratings8.53 Ratings
Communication
Comparison of Communication features of Product A and Product B
Mattermost
8.7
49 Ratings
9% above category average
Zimbra Email & Collaboration
6.7
9 Ratings
17% below category average
Chat9.649 Ratings7.07 Ratings
Notifications8.349 Ratings6.48 Ratings
Discussions9.147 Ratings2.07 Ratings
Surveys9.430 Ratings7.72 Ratings
Internal knowledgebase7.633 Ratings7.73 Ratings
Integrates with GoToMeeting8.99 Ratings7.63 Ratings
Integrates with Gmail and Google Hangouts8.713 Ratings8.04 Ratings
Integrates with Outlook8.39 Ratings7.53 Ratings
File Sharing & Management
Comparison of File Sharing & Management features of Product A and Product B
Mattermost
9.1
29 Ratings
14% above category average
Zimbra Email & Collaboration
6.4
10 Ratings
21% below category average
Versioning9.012 Ratings5.99 Ratings
Video files9.423 Ratings3.89 Ratings
Audio files9.423 Ratings3.89 Ratings
Document collaboration8.119 Ratings5.99 Ratings
Access control9.723 Ratings8.75 Ratings
Advanced security features8.820 Ratings9.76 Ratings
Integrates with Google Drive8.613 Ratings6.62 Ratings
Device sync9.817 Ratings6.64 Ratings
Best Alternatives
MattermostZimbra Email & Collaboration
Small Businesses
Stackby
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Score 9.3 out of 10
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Score 9.3 out of 10
Medium-sized Companies
Troop Messenger
Troop Messenger
Score 9.8 out of 10
Troop Messenger
Troop Messenger
Score 9.8 out of 10
Enterprises
HCL Connections
HCL Connections
Score 9.0 out of 10
HCL Connections
HCL Connections
Score 9.0 out of 10
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User Ratings
MattermostZimbra Email & Collaboration
Likelihood to Recommend
8.4
(51 ratings)
7.5
(10 ratings)
Likelihood to Renew
6.7
(7 ratings)
-
(0 ratings)
Usability
6.3
(6 ratings)
7.0
(1 ratings)
Support Rating
8.0
(9 ratings)
-
(0 ratings)
Implementation Rating
8.0
(1 ratings)
8.0
(1 ratings)
Ease of integration
6.7
(36 ratings)
-
(0 ratings)
User Testimonials
MattermostZimbra Email & Collaboration
Likelihood to Recommend
Mattermost
I used Mattermost on a full remote company and it perfectly suited our collaboration and communication culture. The company dealt with privileged and personal information of a huge data base of users, so it was a significant advantage for our need to comply with industry regulations.
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Synacor
Zimbra is great for an email system for a medium or large organization with appropriate IT staffing. The system is easy to use for end-users, and has a fantastic web interface. Unfortunately, it is overly complex, when considering staffing requirements and price, when compared with Office 365 or Google Apps for smaller organizations. For other education customers, it is hard to compete with Microsoft and Google providing their services for "Free" now though
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Pros
Mattermost
  • Easy intergration to our main CRM (Monday.com)
  • I'm not techy myself but I have seen a lot of our previous integrations in Slack transferred over to Mattermost so that's fun
  • The desktop and phone app (android) works well enough. I haven't tried it on the Apple ecosystem yet.
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Synacor
  • Filter emails with specific information required.
  • Very good storage capacity.
  • Has a mobile version and another web.
  • It has a friendly and modern graphic interface.
  • It is compatible with all operating systems.
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Cons
Mattermost
  • Some of the features in paid plans could be free, however, they have much offered in free plan (self-hosted)
  • The Desktop App we use on windows has some bugs, like when Mattermost is down and comes back up, the app needs restart
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Synacor
  • Zimbra's mobile application leaves much to be desired; it is its weakest point.
  • This forces the use of third-party applications on smartphones, which only offer a more or less complete integration with the ActiveSync protocol.
  • Zimbra allows for an on-premise scenario, which is not for everyone, especially considering that the trend nowadays is to outsource email; in any case, it also offers this alternative.
  • The cost of Zimbra as a SaaS solution comes too close to that of more widely adopted competing options.
  • Zimbra lacks a robust integrated chat system, which its competitors offer.
  • It lacks AI integration.
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Likelihood to Renew
Mattermost
Mattermost has been an excellent tool for our business, allowing for a very cost-effective means of communicating, collaborating, and sharing project and business documentation and resources. The free community edition allows for simple installation on existing cloud server resources which results in significantly lower recurring costs compared to the competition
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Synacor
No answers on this topic
Usability
Mattermost
It's an extremely easy to use software, and I would recommend it to every company that is growing. I think they could improve their notification system, as it gets a little spammy sometimes and important notifications get lost. Also needs to improve the number of private chats that you are allowed to create.
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Synacor
The web usability of the solution is adequate, with all functions integrated into a single interface. However, it is important to note that in the desktop environment, it lacks its own application and relies on ActiveSync synchronization with reference solutions like Outlook or Thunderbird. Some features, such as the briefcase, will be excluded. The same happens on smartphones.It is also common for competing solutions to include integrated chat or video call tools, which Zimbra lacks. These shortcomings are among the most frequently requested by users.
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Support Rating
Mattermost
We have not had to contact support for Mattermost ever. All that we have needed has been available in the documentation or website. One of our DevOps team members set it up in a couple of hours. The whole team was using Mattermost that same day. No support needed.
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Synacor
No answers on this topic
Implementation Rating
Mattermost
This went as expected. No surprises or major hurdles.
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Synacor
Overall, we were satisfied with the implementation. We perhaps should have spent more time consulting with Zimbra or others regarding best practices but as we got to know the system better we were able to make changes relatively easily after the fact.
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Alternatives Considered
Mattermost
I feel slack is a bit more difficult to use overall than Mattermost. Mattermost makes the tasks of communicating across departments and team members easier, as well as giving the ability to share information via hyper links, attachments, and other forms of communication among every body here. Also, easier user interface
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Synacor
Zimbra is a significantly cheaper option than one of the Microsoft solutions, such as Exchange. It is able to run in a free environment, as it is in the case of Linux. It offers the advantages of a powerful mail manager, such as indexed searches and the integration of contacts and notes, all in one platform. It is constantly updated and the operation of its connection in mobile equipment is remarkable and very efficient. Additionally, it is able to easily integrate with Outlook solutions with its connector, which brings all the benefits of Zimbra to the user under the interface known as "mail manager." So far, I have been using Zimbra for several years and I have not missed my previous work platforms.
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Return on Investment
Mattermost
  • Improved Communication Efficiency by consolidating all the variety of messaging apps etc
  • real-time communication and collaboration has improved the orgs ability to address issues and implement changes rapidly.
  • Accelerated decision-making processes, reducing the time required for team approvals and discussions which used to be in back and forth emails.
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Synacor
  • Zimbra is a cheaper email service than other similar platforms and in my point of view offers better features, that's why the company migrated services to this platform several years ago and without a doubt, it has been the best investment.
  • Zimbra has a more user-friendly interface for employees, this has improved response times to external customers of the company.
  • The implementation of Zimbra in the company motivated the IT engineering department to make improvements in open source to adapt it to the needs of the company.
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ScreenShots

Mattermost Screenshots

Screenshot of Channels: All team communications in one place.Screenshot of Playbooks: Orchestrates work across tools and teams.Screenshot of Boards: Project planning and milestones.Screenshot of Connections: Unites the entire technology stack through a single point of collaboration.

Zimbra Email & Collaboration Screenshots

Screenshot of Screenshot of Screenshot of