Mattersight Predictive Behavioral Routing (discontinued) vs. UKG Ready
Mattersight Predictive Behavioral Routing (discontinued) vs. UKG Ready
Product | Rating | Most Used By | Product Summary | Starting Price |
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Mattersight PBR | Enterprise companies (1,001+ employees) | The former Mattersight Predictive Behavioral Routing was a solution to route inbound calls to agents best able to handle any particular kind of call. The product is no longer available for sale since NICE System's acquisition of Mattersight. | N/A | |
UKG Ready | N/A | Designed for small businesses where everyone wears multiple hats, UKG Ready® is an HR solution that guides users through their day-to-day HR activities. Capabilities span from HR and payroll to talent and time. | N/A |
Mattersight Predictive Behavioral Routing (discontinued) | UKG Ready | |||||||||||||||
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Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
Offerings |
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Entry-level Setup Fee | No setup fee | Required | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
Mattersight Predictive Behavioral Routing (discontinued) | UKG Ready | |
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Top Pros | ||
Top Cons |
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Mattersight Predictive Behavioral Routing (discontinued) | UKG Ready | ||||||||||||||||||||||||
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Human Resource Management |
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Payroll Management |
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Leave and Attendance Management |
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Employee Self Service |
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Asset Management |
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HR Reporting |
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Onboarding |
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Performance and Goals |
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Performance Management |
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Succession Planning |
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Recruiting / ATS |
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Mattersight Predictive Behavioral Routing (discontinued) | UKG Ready | |
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Small Businesses | 8x8 Contact Center Score 7.6 out of 10 | Patriot Software Score 9.0 out of 10 |
Medium-sized Companies | Eleveo Score 9.2 out of 10 | Paypro Workforce Management Score 9.5 out of 10 |
Enterprises | Calabrio Teleopti WFM Score 7.8 out of 10 | Infor Human Resources Score 7.3 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Mattersight Predictive Behavioral Routing (discontinued) | UKG Ready | |
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Likelihood to Recommend | 7.6 (4 ratings) | 8.1 (203 ratings) |
Likelihood to Renew | - (0 ratings) | 7.4 (18 ratings) |
Usability | 8.0 (1 ratings) | 7.5 (85 ratings) |
Availability | - (0 ratings) | 9.0 (3 ratings) |
Performance | - (0 ratings) | 9.3 (7 ratings) |
Support Rating | - (0 ratings) | 8.2 (73 ratings) |
In-Person Training | - (0 ratings) | 7.8 (2 ratings) |
Online Training | - (0 ratings) | 6.5 (4 ratings) |
Implementation Rating | - (0 ratings) | 6.2 (10 ratings) |
Configurability | - (0 ratings) | 8.0 (4 ratings) |
Ease of integration | - (0 ratings) | 5.5 (59 ratings) |
Product Scalability | - (0 ratings) | 8.0 (3 ratings) |
Vendor post-sale | - (0 ratings) | 8.0 (3 ratings) |
Vendor pre-sale | - (0 ratings) | 8.0 (3 ratings) |
Mattersight Predictive Behavioral Routing (discontinued) | UKG Ready | |
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Likelihood to Recommend | Discontinued Products | UKG |
Pros | Discontinued Products | UKG |
Cons | Discontinued Products | UKG |
Likelihood to Renew | Discontinued Products No answers on this topic | UKG |
Usability | Discontinued Products No answers on this topic | UKG |
Reliability and Availability | Discontinued Products No answers on this topic | UKG |
Performance | Discontinued Products No answers on this topic | UKG |
Support Rating | Discontinued Products No answers on this topic | UKG |
In-Person Training | Discontinued Products No answers on this topic | UKG |
Online Training | Discontinued Products No answers on this topic | UKG |
Implementation Rating | Discontinued Products No answers on this topic | UKG |
Alternatives Considered | Discontinued Products | UKG |
Scalability | Discontinued Products No answers on this topic | UKG |
Return on Investment | Discontinued Products | UKG |
ScreenShots | UKG Ready Screenshots |