What users are saying about
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Top Rated
448 Ratings
9 Ratings
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Score 8.4 out of 100

SharpSpring

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Top Rated
448 Ratings
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Score 7.8 out of 100

Likelihood to Recommend

Mautic Marketing Automation

Mautic is well suited for companies that are ready to scale their email marketing to the next level. We were using Mailchimp but found that it did not meet all of our needs. While it was okay at email marketing, the features for landing pages, tagging and dynamic interactions were limited. I would not recommend Mautic for someone who is just starting out though. It can be very intimidating. Unless you have someone who is well versed in email marketing automation, I would not recommend using it
Shawngela Pierce | TrustRadius Reviewer

SharpSpring

Anything that requires lead nurturing or is a longer sales cycle is well suited for this platform. Working primarily with law firms we have to generate retainers that require building trust and authority. Although we have loads of content, being able to direct the most relevant content to prospects at the right time is important. Being able to get a read on what content differentiates and segments the audience helps us focus ad spending on the right audience.This is a great dual-purpose platform meaning B2B and B2C. It has the marketing chops of HubSpot and Insfusionsoft and the enterprise sales chops of Salesforce at an affordable price point.
Matthew Maginley | TrustRadius Reviewer

Feature Rating Comparison

Email & Online Marketing

Mautic Marketing Automation
8.4
SharpSpring
7.8
WYSIWYG email editor
Mautic Marketing Automation
7.3
SharpSpring
7.2
Dynamic content
Mautic Marketing Automation
9.0
SharpSpring
7.9
Ability to test dynamic content
Mautic Marketing Automation
8.5
SharpSpring
7.9
Landing pages
Mautic Marketing Automation
9.1
SharpSpring
7.6
A/B testing
Mautic Marketing Automation
7.7
SharpSpring
7.9
Mobile optimization
Mautic Marketing Automation
7.7
SharpSpring
7.2
Email deliverability reporting
Mautic Marketing Automation
8.8
SharpSpring
7.5
List management
Mautic Marketing Automation
9.0
SharpSpring
8.4
Triggered drip sequences
Mautic Marketing Automation
9.0
SharpSpring
8.6

Lead Management

Mautic Marketing Automation
8.7
SharpSpring
8.5
Lead nurturing
Mautic Marketing Automation
8.8
SharpSpring
8.3
Lead scoring and grading
Mautic Marketing Automation
8.8
SharpSpring
8.6
Data quality management
Mautic Marketing Automation
7.8
SharpSpring
8.3
Automated sales alerts and tasks
Mautic Marketing Automation
9.4
SharpSpring
8.7

Campaign Management

Mautic Marketing Automation
8.4
SharpSpring
7.2
Calendaring
Mautic Marketing Automation
8.8
SharpSpring
7.0
Event/webinar marketing
Mautic Marketing Automation
8.0
SharpSpring
7.3

Social Media Marketing

Mautic Marketing Automation
9.4
SharpSpring
6.9
Social sharing and campaigns
Mautic Marketing Automation
10.0
SharpSpring
6.7
Social profile integration
Mautic Marketing Automation
8.7
SharpSpring
7.0

Reporting & Analytics

Mautic Marketing Automation
8.4
SharpSpring
7.7
Dashboards
Mautic Marketing Automation
8.1
SharpSpring
7.7
Standard reports
Mautic Marketing Automation
8.3
SharpSpring
7.9
Custom reports
Mautic Marketing Automation
8.7
SharpSpring
7.5

Platform & Infrastructure

Mautic Marketing Automation
8.0
SharpSpring
7.9
API
Mautic Marketing Automation
8.1
SharpSpring
7.9
Role-based workflow & approvals
Mautic Marketing Automation
9.0
SharpSpring
8.0
Customizability
Mautic Marketing Automation
7.1
SharpSpring
7.5
Integration with Salesforce.com
Mautic Marketing Automation
8.1
SharpSpring
7.8
Integration with Microsoft Dynamics CRM
Mautic Marketing Automation
8.0
SharpSpring
8.3
Integration with SugarCRM
Mautic Marketing Automation
8.0
SharpSpring
8.1

Pros

Mautic Marketing Automation

  • Forms are very intuitive, you don't need to be a geek, anyone can use Mautic.
  • Campaign Builder is very reliable, fast, and easy to use—you have so many features to choose from.
  • Emailing with just a single touch, you can set your campaigns to lunch whenever you want, A/B testing is really easy, a few customizable templates.
Jimmy Guillermo | TrustRadius Reviewer

SharpSpring

  • Gives you a detailed report since the lead was born, the cost per lead, and the ROI of each campaign.
  • Automatically segments contacts depending on characteristics registered in custom fields.
  • Compare campaigns with the same characteristics using tags to make continuous improvement.
  • Design a landing page or email with dynamic content for each profile assigned as a Persona to send a specific message to each profile.
  • Connect forms from your web page, landing pages, and Facebook forms to assign automatically leads to each seller and contact them in real-time.
Christopher Hernandez | TrustRadius Reviewer

Cons

Mautic Marketing Automation

  • Both the email and landing WYSIWYG was flawed, ran into errors and glitches.
  • Form actions were lacking, and simple automation from forms was problematic.
  • Focus items were buggy on Mautic landing pages... had to add through Javascript, and caused issues on the page.
Ian Nate | TrustRadius Reviewer

SharpSpring

  • The initial on-boarding process was not as clear or consistent as it could have been.
  • Most of the account managers we worked with were great; we wish we could not have them change so often.
  • I understand it has to do with the tax law, but having SharpSpring billing each client a minimum amount each month is always a chore to explain.
Simon Moy | TrustRadius Reviewer

Likelihood to Renew

Mautic Marketing Automation

No score
No answers yet
No answers on this topic

SharpSpring

SharpSpring 8.8
Based on 24 answers
It delivers everything it promised and more. SharpSpring is marketing automation transformed. Easy to use, affordable and well supported. Many of our clients will become dependent on the information SharpSpring provides for their marketing initiatives and we are confident they will be there for the long run. When some of the over-funded 'big names' flame out, SharpSpring will be the clear choice for small business users.
Derek A. Lackey | TrustRadius Reviewer

Usability

Mautic Marketing Automation

No score
No answers yet
No answers on this topic

SharpSpring

SharpSpring 7.9
Based on 14 answers
The surprising thing is SharpSpring is surprisingly fast to learn and easy to use so small business owners and marketing managers can login and see SharpSpring in actions for themselves. The numerous built-in help videos allow client users to become do-it-yourself marketers, which is very important to small businesses. This also means lots of users can figure things out on their own rather than have to schedule training or log support requests.
Omar Barraza | TrustRadius Reviewer

Support Rating

Mautic Marketing Automation

No score
No answers yet
No answers on this topic

SharpSpring

SharpSpring 8.6
Based on 14 answers
They always resolve my issue as best as they can, explain in depth and always offer many different venues to talk to them, whether it is through email, phone, etc. I can trust that it gets to someone and doesn't go into a blackhole, and I felt like they actually listen and are not dismissive.
Lucy Nguyen | TrustRadius Reviewer

Implementation Rating

Mautic Marketing Automation

No score
No answers yet
No answers on this topic

SharpSpring

SharpSpring 7.9
Based on 5 answers
Overall I would say to be patient and bring everyone who will be touching the platform to the onboarding sessions. The Virtual Classroom lets you onboard as quickly or slowly as you want. Sales, marketing, design, account management, get 'em all in on it. For the most part, they will be happy to use this platform. I recommend getting as many people as possible to see the SharpSpring demo.
Matthew Maginley | TrustRadius Reviewer

Alternatives Considered

Mautic Marketing Automation

Mautic's competitive advantage is cost. Other solutions can be prohibitively expensive, and some other marketing automation solutions I had used required costly up-front investment for onboarding. I chose Mautic because I had grown weary of the aggressive sales tactics and unreasonable pricing of competitors' offerings for small businesses and agencies.
Anonymous | TrustRadius Reviewer

SharpSpring

We previously used the Act-On Software through a 3rd partymarketing company.The fact that SharpSpring does not require us to use a 3rd party marketing team due to ease of use as well as offer more options at a lower price made the decision to go with SharpSpring that much easier.
Mark Percival Jr | TrustRadius Reviewer

Return on Investment

Mautic Marketing Automation

  • Mautic Marketing has helped me to capture more leads.
  • Mautic Marketing has helped me to increase my newsletter subscribers.
Shawngela Pierce | TrustRadius Reviewer

SharpSpring

  • Able to use lists to focus Sales efforts on call campaigns, which lead to increased registrations.
  • Saves time by using email templates, which leads to increased productivity.
  • Simple to create forms makes call to actions a snap, which leads to increased engagement.
Chuck Smith | TrustRadius Reviewer

Screenshots

Pricing Details

Mautic Marketing Automation

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

Mautic Marketing Automation Editions & Modules

Edition
Mautic Marketing Automation$0
    Additional Pricing Details

    SharpSpring

    General

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services
    Yes
    Entry-level set up fee?
    Required

    SharpSpring Editions & Modules

    Additional Pricing Details

    Rating Summary

    Likelihood to Recommend

    Mautic Marketing Automation
    8.8
    SharpSpring
    8.0

    Likelihood to Renew

    Mautic Marketing Automation
    SharpSpring
    8.8

    Usability

    Mautic Marketing Automation
    SharpSpring
    7.9

    Reliability and Availability

    Mautic Marketing Automation
    SharpSpring
    4.5

    Performance

    Mautic Marketing Automation
    SharpSpring
    7.3

    Support Rating

    Mautic Marketing Automation
    SharpSpring
    8.6

    Online Training

    Mautic Marketing Automation
    SharpSpring
    4.5

    Implementation Rating

    Mautic Marketing Automation
    SharpSpring
    7.9

    Scalability

    Mautic Marketing Automation
    SharpSpring
    4.5

    Add comparison