11 Ratings
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Score 8.3 out of 100
19 Ratings
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Score 4 out of 100

Likelihood to Recommend

Mautic Marketing Automation

Mautic is well suited for companies that are ready to scale their email marketing to the next level. We were using Mailchimp but found that it did not meet all of our needs. While it was okay at email marketing, the features for landing pages, tagging and dynamic interactions were limited. I would not recommend Mautic for someone who is just starting out though. It can be very intimidating. Unless you have someone who is well versed in email marketing automation, I would not recommend using it
Shawngela Pierce | TrustRadius Reviewer

Sugar Market (Salesfusion)

Salesfusion is a marketing automation platform more appropriate for small companies considering the limited functionalities are limited. The email builder tool is easy to use and ideal for someone with no coding knowledge
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Email & Online Marketing

Mautic Marketing Automation
8.5
Sugar Market (Salesfusion)
4.4
WYSIWYG email editor
Mautic Marketing Automation
7.5
Sugar Market (Salesfusion)
3.0
Dynamic content
Mautic Marketing Automation
9.0
Sugar Market (Salesfusion)
5.0
Ability to test dynamic content
Mautic Marketing Automation
8.7
Sugar Market (Salesfusion)
4.0
Landing pages
Mautic Marketing Automation
9.1
Sugar Market (Salesfusion)
6.0
A/B testing
Mautic Marketing Automation
7.5
Sugar Market (Salesfusion)
4.0
Mobile optimization
Mautic Marketing Automation
7.5
Sugar Market (Salesfusion)
1.0
Email deliverability reporting
Mautic Marketing Automation
8.9
Sugar Market (Salesfusion)
7.0
List management
Mautic Marketing Automation
9.0
Sugar Market (Salesfusion)
4.0
Triggered drip sequences
Mautic Marketing Automation
9.0
Sugar Market (Salesfusion)
6.0

Lead Management

Mautic Marketing Automation
8.8
Sugar Market (Salesfusion)
5.3
Lead nurturing
Mautic Marketing Automation
8.9
Sugar Market (Salesfusion)
6.0
Lead scoring and grading
Mautic Marketing Automation
8.9
Sugar Market (Salesfusion)
4.0
Data quality management
Mautic Marketing Automation
7.9
Sugar Market (Salesfusion)
5.0
Automated sales alerts and tasks
Mautic Marketing Automation
9.5
Sugar Market (Salesfusion)
6.0

Campaign Management

Mautic Marketing Automation
8.3
Sugar Market (Salesfusion)
6.5
Calendaring
Mautic Marketing Automation
8.5
Sugar Market (Salesfusion)
6.0
Event/webinar marketing
Mautic Marketing Automation
8.0
Sugar Market (Salesfusion)
7.0

Social Media Marketing

Mautic Marketing Automation
9.4
Sugar Market (Salesfusion)
8.2
Social sharing and campaigns
Mautic Marketing Automation
10.0
Sugar Market (Salesfusion)
8.2
Social profile integration
Mautic Marketing Automation
8.8
Sugar Market (Salesfusion)

Reporting & Analytics

Mautic Marketing Automation
8.4
Sugar Market (Salesfusion)
2.3
Dashboards
Mautic Marketing Automation
8.1
Sugar Market (Salesfusion)
5.0
Standard reports
Mautic Marketing Automation
8.3
Sugar Market (Salesfusion)
1.0
Custom reports
Mautic Marketing Automation
8.8
Sugar Market (Salesfusion)
1.0

Platform & Infrastructure

Mautic Marketing Automation
8.0
Sugar Market (Salesfusion)
4.8
API
Mautic Marketing Automation
8.1
Sugar Market (Salesfusion)
5.0
Role-based workflow & approvals
Mautic Marketing Automation
9.0
Sugar Market (Salesfusion)
6.0
Customizability
Mautic Marketing Automation
7.1
Sugar Market (Salesfusion)
3.0
Integration with Salesforce.com
Mautic Marketing Automation
8.2
Sugar Market (Salesfusion)
9.2
Integration with Microsoft Dynamics CRM
Mautic Marketing Automation
8.0
Sugar Market (Salesfusion)
1.0
Integration with SugarCRM
Mautic Marketing Automation
8.0
Sugar Market (Salesfusion)

Pros

Mautic Marketing Automation

  • Forms are very intuitive, you don't need to be a geek, anyone can use Mautic.
  • Campaign Builder is very reliable, fast, and easy to use—you have so many features to choose from.
  • Emailing with just a single touch, you can set your campaigns to lunch whenever you want, A/B testing is really easy, a few customizable templates.
Jimmy Guillermo | TrustRadius Reviewer

Sugar Market (Salesfusion)

  • It was easy to navigate.
  • I liked that I could click on a link to email a potential client and that it would track/link that email back to the Salesfusion profile.
  • I liked the reporting features so that I could see exactly how many cold calls resulted in appointments, with whom I last left voicemail or need to follow up with.
Anonymous | TrustRadius Reviewer

Cons

Mautic Marketing Automation

  • Both the email and landing WYSIWYG was flawed, ran into errors and glitches.
  • Form actions were lacking, and simple automation from forms was problematic.
  • Focus items were buggy on Mautic landing pages... had to add through Javascript, and caused issues on the page.
Ian Nate | TrustRadius Reviewer

Sugar Market (Salesfusion)

  • The user interface is somewhat cumbersome and not intuitive at times.
  • Additional user education available through downloads for existing customers rather than scheduled webinars would be helpful.
  • Custom reporting is complicated to set up.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Mautic Marketing Automation

No score
No answers yet
No answers on this topic

Sugar Market (Salesfusion)

Sugar Market (Salesfusion) 10.0
Based on 3 answers
We've been very happy with SalesFusion since day 1. We've also created a new website during the time period that we've had SF and everything carried over great to our new website!
Lindsey Wilson | TrustRadius Reviewer

Support Rating

Mautic Marketing Automation

No score
No answers yet
No answers on this topic

Sugar Market (Salesfusion)

Sugar Market (Salesfusion) 8.2
Based on 1 answer
The support team has always been helpful, friendly, prompt and knowledgeable. They follow-up on all my tickets promptly and when needed are available for screen sharing to illustrate solutions for more complex problems. The support department at Salesfusion is one of my favorite things about the platform.
Anonymous | TrustRadius Reviewer

Alternatives Considered

Mautic Marketing Automation

Mautic's competitive advantage is cost. Other solutions can be prohibitively expensive, and some other marketing automation solutions I had used required costly up-front investment for onboarding. I chose Mautic because I had grown weary of the aggressive sales tactics and unreasonable pricing of competitors' offerings for small businesses and agencies.
Anonymous | TrustRadius Reviewer

Sugar Market (Salesfusion)

I was using Net-Results and it seemed more geared for an experienced marketer who was familiar with HTML and didn't need as much training. I found the system frustrating and didn't have much success when I called in for training. I was brand new to automation marketing and needed more hand-holding than Net-Results was able to provide
Amy Bailey | TrustRadius Reviewer

Return on Investment

Mautic Marketing Automation

  • Mautic Marketing has helped me to capture more leads.
  • Mautic Marketing has helped me to increase my newsletter subscribers.
Shawngela Pierce | TrustRadius Reviewer

Sugar Market (Salesfusion)

  • Increased employee efficiency
  • Better customer service
  • The ability to send email campaigns from a specific user and not "from" the organization title. We use this funcationality a lot and it was not available with other software so this is huge.
Anonymous | TrustRadius Reviewer

Pricing Details

Mautic Marketing Automation

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

Mautic Marketing Automation Editions & Modules

Edition
Mautic Marketing Automation$0
    Additional Pricing Details

    Sugar Market (Salesfusion)

    General

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services
    Yes
    Entry-level set up fee?
    Required

    Sugar Market (Salesfusion) Editions & Modules

    Edition
    Core$1,0001
    1. Database size
    Additional Pricing Details
    Prices listed are monthly subscription rates. Our packages include live support and training. Additional charges apply for contact databases above 10k, dedicated IPs, CRM integration and sandboxes. Please complete the form on our site to request a quote based on your specific needs.

    Rating Summary

    Likelihood to Recommend

    Mautic Marketing Automation
    8.9
    Sugar Market (Salesfusion)
    3.0

    Likelihood to Renew

    Mautic Marketing Automation
    Sugar Market (Salesfusion)
    10.0

    Support Rating

    Mautic Marketing Automation
    Sugar Market (Salesfusion)
    8.2

    Add comparison