12 Ratings
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Score 8.3 out of 100
69 Ratings
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Score 8.1 out of 100

Likelihood to Recommend

Mautic Marketing Automation

Mautic is well suited for companies that are ready to scale their email marketing to the next level. We were using Mailchimp but found that it did not meet all of our needs. While it was okay at email marketing, the features for landing pages, tagging and dynamic interactions were limited. I would not recommend Mautic for someone who is just starting out though. It can be very intimidating. Unless you have someone who is well versed in email marketing automation, I would not recommend using it
Shawngela Pierce | TrustRadius Reviewer

Twilio SendGrid Marketing Campaigns

Twilio SendGrid Email Marketing is perfect for organizations both big and small that may be on a lower budget. It is a very affordable solution for users with a large number of email addresses. While other providers may offer "free" storage for email contacts... the cost to send campaigns to those contacts can be very costly. While they do not offer widgets or other integrations for websites/social media... it is very easy to import and manage contacts. Additionally, they offer a comprehensive self-help support section online, but it's also easy to hop on the phone or on chat with a rep if you ever need technical support or assistance. Twilio SendGrid Email Marketing may not be the most affordable solution for users who are not currently sending email campaigns to their users, but are simply storing email contacts
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Email & Online Marketing

Mautic Marketing Automation
8.5
Twilio SendGrid Marketing Campaigns
7.7
WYSIWYG email editor
Mautic Marketing Automation
7.5
Twilio SendGrid Marketing Campaigns
7.7
Dynamic content
Mautic Marketing Automation
9.0
Twilio SendGrid Marketing Campaigns
7.6
Ability to test dynamic content
Mautic Marketing Automation
8.7
Twilio SendGrid Marketing Campaigns
7.4
Landing pages
Mautic Marketing Automation
9.1
Twilio SendGrid Marketing Campaigns
6.8
A/B testing
Mautic Marketing Automation
7.5
Twilio SendGrid Marketing Campaigns
7.4
Mobile optimization
Mautic Marketing Automation
7.5
Twilio SendGrid Marketing Campaigns
8.0
Email deliverability reporting
Mautic Marketing Automation
8.9
Twilio SendGrid Marketing Campaigns
8.9
List management
Mautic Marketing Automation
9.0
Twilio SendGrid Marketing Campaigns
8.0
Triggered drip sequences
Mautic Marketing Automation
9.0
Twilio SendGrid Marketing Campaigns
7.3

Lead Management

Mautic Marketing Automation
8.8
Twilio SendGrid Marketing Campaigns
Lead nurturing
Mautic Marketing Automation
8.9
Twilio SendGrid Marketing Campaigns
Lead scoring and grading
Mautic Marketing Automation
8.9
Twilio SendGrid Marketing Campaigns
Data quality management
Mautic Marketing Automation
7.9
Twilio SendGrid Marketing Campaigns
Automated sales alerts and tasks
Mautic Marketing Automation
9.5
Twilio SendGrid Marketing Campaigns

Campaign Management

Mautic Marketing Automation
8.3
Twilio SendGrid Marketing Campaigns
Calendaring
Mautic Marketing Automation
8.5
Twilio SendGrid Marketing Campaigns
Event/webinar marketing
Mautic Marketing Automation
8.0
Twilio SendGrid Marketing Campaigns

Social Media Marketing

Mautic Marketing Automation
9.4
Twilio SendGrid Marketing Campaigns
Social sharing and campaigns
Mautic Marketing Automation
10.0
Twilio SendGrid Marketing Campaigns
Social profile integration
Mautic Marketing Automation
8.8
Twilio SendGrid Marketing Campaigns

Reporting & Analytics

Mautic Marketing Automation
8.4
Twilio SendGrid Marketing Campaigns
7.3
Dashboards
Mautic Marketing Automation
8.1
Twilio SendGrid Marketing Campaigns
8.1
Standard reports
Mautic Marketing Automation
8.3
Twilio SendGrid Marketing Campaigns
7.6
Custom reports
Mautic Marketing Automation
8.8
Twilio SendGrid Marketing Campaigns
6.2

Platform & Infrastructure

Mautic Marketing Automation
8.0
Twilio SendGrid Marketing Campaigns
API
Mautic Marketing Automation
8.1
Twilio SendGrid Marketing Campaigns
Role-based workflow & approvals
Mautic Marketing Automation
9.0
Twilio SendGrid Marketing Campaigns
Customizability
Mautic Marketing Automation
7.1
Twilio SendGrid Marketing Campaigns
Integration with Salesforce.com
Mautic Marketing Automation
8.2
Twilio SendGrid Marketing Campaigns
Integration with Microsoft Dynamics CRM
Mautic Marketing Automation
8.0
Twilio SendGrid Marketing Campaigns
Integration with SugarCRM
Mautic Marketing Automation
8.0
Twilio SendGrid Marketing Campaigns

Pros

Mautic Marketing Automation

  • Forms are very intuitive, you don't need to be a geek, anyone can use Mautic.
  • Campaign Builder is very reliable, fast, and easy to use—you have so many features to choose from.
  • Emailing with just a single touch, you can set your campaigns to lunch whenever you want, A/B testing is really easy, a few customizable templates.
Jimmy Guillermo | TrustRadius Reviewer

Twilio SendGrid Marketing Campaigns

  • Ease of Use - SendGrid is really very easy to use, from creation of emails to the actual delivery. This is helpful because in instances where our marketing team members are busy with other projects, an admin like myself can easily come in to assist.
  • Statistics - The reporting functionality is great for us too as it gives us insight as to performance of our emails which helps greatly in optimizing.
  • Customer Service - The SendGrid team has always been helpful with regards to best practices, new products coming out and answering any questions that we may have.
Anonymous | TrustRadius Reviewer

Cons

Mautic Marketing Automation

  • Both the email and landing WYSIWYG was flawed, ran into errors and glitches.
  • Form actions were lacking, and simple automation from forms was problematic.
  • Focus items were buggy on Mautic landing pages... had to add through Javascript, and caused issues on the page.
Ian Nate | TrustRadius Reviewer

Twilio SendGrid Marketing Campaigns

  • The unsubscribing and cleaning the lists is a pain. You need to use a special tool to collect all your bounced, reported, unsubscribed, blocked, and invalid emails and then you create a separate list with them to delete it (along with all the emails that match the ones in the list)... Can we make it a bit simpler?
  • When you're creating/editing a marketing email, if you get into HTML code, it ceases to be a nice text WYSIWYG block and instead, you have to edit it ONLY in HTML from now on :( If I want to clear the trash in the code, it doesn't mean I want to switch to code-only.
  • Perhaps it's Chrome, but the layout is buggy. For example, when I edit a marketing email and I scroll down the email, the part of the screen that has the tools for editing the text is covered by the text of my email.
Zee Gimon | TrustRadius Reviewer

Usability

Mautic Marketing Automation

No score
No answers yet
No answers on this topic

Twilio SendGrid Marketing Campaigns

Twilio SendGrid Marketing Campaigns 7.0
Based on 1 answer
It has the potential to be really cool. However, it feels as if it was created by developers for developers (and I work with developers, yet even for me the instrument was somewhat not easy to use - just read SendGrid's help manuals...) However, if you are into data and your way of thinking is more mathematical rather than lyrical, you'll enjoy this instrument
Zee Gimon | TrustRadius Reviewer

Support Rating

Mautic Marketing Automation

No score
No answers yet
No answers on this topic

Twilio SendGrid Marketing Campaigns

Twilio SendGrid Marketing Campaigns 9.0
Based on 2 answers
I've reached out to SendGrid support few times. Each time my issue was able to be resolved by the first rep that responded and was solved within 24 hours (if not 1 hour).
Megan Kratzman | TrustRadius Reviewer

Alternatives Considered

Mautic Marketing Automation

Mautic's competitive advantage is cost. Other solutions can be prohibitively expensive, and some other marketing automation solutions I had used required costly up-front investment for onboarding. I chose Mautic because I had grown weary of the aggressive sales tactics and unreasonable pricing of competitors' offerings for small businesses and agencies.
Anonymous | TrustRadius Reviewer

Twilio SendGrid Marketing Campaigns

We also have Kartra, which is not in your list. Seriously, if I’m running the campaign, it’s SendGrid. I’m not a tech guy, but I can use it and can even design something and get the HTML code out if I need to.My biggest gripe is that it’s so hard to move data across platforms, but I understand that’s GDPR driven, not compatibility.
Brad Emery- CEO The Aimviva Travel Club | TrustRadius Reviewer

Return on Investment

Mautic Marketing Automation

  • Mautic Marketing has helped me to capture more leads.
  • Mautic Marketing has helped me to increase my newsletter subscribers.
Shawngela Pierce | TrustRadius Reviewer

Twilio SendGrid Marketing Campaigns

  • Being a part of SendGrid we have a 12-month credit because we participated in an accelerator program. When we get off the program we expect to pay around $150/month. This is a tiny amount compared to money we would have been paying with ActiveCampaign or MailChimp. SendGrid has saved us tons of money as we continue to grow.
  • With SendGrid we are now able to determine which promotional and transactional emails are working. In terms of open rate, CTR, A/B testing subject lines, copy, etc. We also are able get excellent support whenever we have a question or issue with our account.
  • Being a mobile app company at first, retention is a major KPI. With SendGrid we launched a new onboarding email that sends a drip welcome sequence to our users. With this new email sequence we have increased our 1-week retention from 8% to 17%.
Sam Lepak | TrustRadius Reviewer

Pricing Details

Mautic Marketing Automation

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

Mautic Marketing Automation Editions & Modules

Edition
Mautic Marketing Automation$0
    Additional Pricing Details

    Twilio SendGrid Marketing Campaigns

    General

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services
    Entry-level set up fee?
    No

    Twilio SendGrid Marketing Campaigns Editions & Modules

    Additional Pricing Details

    Rating Summary

    Likelihood to Recommend

    Mautic Marketing Automation
    8.9
    Twilio SendGrid Marketing Campaigns
    8.1

    Usability

    Mautic Marketing Automation
    Twilio SendGrid Marketing Campaigns
    7.0

    Support Rating

    Mautic Marketing Automation
    Twilio SendGrid Marketing Campaigns
    9.0

    Add comparison