Kantata PS Cloud vs. OpenAir PSA

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Kantata PS Cloud
Score 7.4 out of 10
Mid-Size Companies (51-1,000 employees)
Kantata Cloud (formerly Mavenlink + Kimble) provides project management and collaboration software for small to mid-sized professional services companies. Features include resource management, project dependencies, time and expense tracking, file sharing, versatile user permissions, private messaging, planning and reporting.N/A
OpenAir PSA
Score 6.3 out of 10
N/A
NetSuite OpenAir is a cloud-based Professional Service Automation (PSA) product which includes capabilities around project management, resource management, project accounting, etc.N/A
Pricing
Kantata PS CloudOpenAir PSA
Editions & Modules
Premier
Contact Sales Team
per month per seat
Enterprise
Contact Sales Team
No answers on this topic
Offerings
Pricing Offerings
Kantata PS CloudOpenAir PSA
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeRequiredNo setup fee
Additional Details
More Pricing Information
Community Pulse
Kantata PS CloudOpenAir PSA
Considered Both Products
Kantata PS Cloud

No answer on this topic

OpenAir PSA
Chose OpenAir PSA
I wasn't involved in the initial purchase decision so I don't know what else we evaluated, but I imagine that we selected OA because we selected NetSuite and OA integrated well with it (same product family). We've been hearing a lot of good things with Mavenlink and will likely …
Top Pros

No answers on this topic

Top Cons

No answers on this topic

Features
Kantata PS CloudOpenAir PSA
Project Management
Comparison of Project Management features of Product A and Product B
Kantata PS Cloud
-
Ratings
OpenAir PSA
7.3
15 Ratings
3% below category average
Task Management00 Ratings8.015 Ratings
Resource Management00 Ratings7.515 Ratings
Gantt Charts00 Ratings8.09 Ratings
Scheduling00 Ratings6.012 Ratings
Workflow Automation00 Ratings6.09 Ratings
Team Collaboration00 Ratings8.012 Ratings
Support for Agile Methodology00 Ratings6.07 Ratings
Support for Waterfall Methodology00 Ratings7.08 Ratings
Document Management00 Ratings8.56 Ratings
Email integration00 Ratings7.09 Ratings
Mobile Access00 Ratings7.512 Ratings
Timesheet Tracking00 Ratings7.014 Ratings
Change request and Case Management00 Ratings8.010 Ratings
Budget and Expense Management00 Ratings7.514 Ratings
Professional Services Automation
Comparison of Professional Services Automation features of Product A and Product B
Kantata PS Cloud
-
Ratings
OpenAir PSA
8.6
10 Ratings
15% above category average
Quotes/estimates00 Ratings8.05 Ratings
Invoicing00 Ratings9.07 Ratings
Project & financial reporting00 Ratings8.59 Ratings
Integration with accounting software00 Ratings9.07 Ratings
Best Alternatives
Kantata PS CloudOpenAir PSA
Small Businesses
Atera
Atera
Score 8.9 out of 10
FunctionFox
FunctionFox
Score 8.3 out of 10
Medium-sized Companies
Planview AdaptiveWork
Planview AdaptiveWork
Score 6.8 out of 10
SAP Ruum
SAP Ruum
Score 9.0 out of 10
Enterprises
Planview AdaptiveWork
Planview AdaptiveWork
Score 6.8 out of 10
Quickbase
Quickbase
Score 9.2 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Kantata PS CloudOpenAir PSA
Likelihood to Recommend
9.5
(49 ratings)
8.5
(20 ratings)
Likelihood to Renew
9.1
(5 ratings)
8.2
(7 ratings)
Usability
9.0
(7 ratings)
9.4
(4 ratings)
Availability
9.0
(2 ratings)
10.0
(3 ratings)
Performance
7.0
(3 ratings)
9.0
(3 ratings)
Support Rating
9.0
(8 ratings)
5.5
(6 ratings)
In-Person Training
9.0
(2 ratings)
10.0
(2 ratings)
Online Training
9.0
(2 ratings)
-
(0 ratings)
Implementation Rating
9.0
(5 ratings)
10.0
(2 ratings)
Configurability
8.2
(1 ratings)
8.0
(2 ratings)
Ease of integration
8.2
(1 ratings)
10.0
(2 ratings)
Product Scalability
9.0
(2 ratings)
10.0
(2 ratings)
Vendor post-sale
9.0
(2 ratings)
10.0
(2 ratings)
Vendor pre-sale
9.0
(2 ratings)
10.0
(2 ratings)
User Testimonials
Kantata PS CloudOpenAir PSA
Likelihood to Recommend
Kantata (Kimble + Mavenlink)
It is appropriate and even exceeds expectations 90% of the time. It makes project tracking very easy and visually accessible for most cases. The only occasion where Mavenlink came slightly short was for a special project that required more interaction options among project members. I am certain there are ways to work around that issue, but we did not find them.
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NetSuite
This product is well suited for an organization that is focused on client services, project delivery, time tracking, expense reporting, and revenue recognition. From a pure project management perspective, this product is not as feature rich as say Microsoft Project Server. For organizations that are looking for detailed complex project plan and resource management (along with resource leveling, etc.), this is probably not the best suited product
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Pros
Kantata (Kimble + Mavenlink)
  • With Mavenlink when starting to assign tasks to people, set deadlines and milestones, and add files to our projects we can look at it all from a variety of perspectives, including a task tracker view and a Gantt chart view
  • Through Mavenlink each project also includes an activity stream where we can view all project details as they come up, as well as an activity feed for all the projects it is linked to.
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NetSuite
  • Netsuite OpenAir PSA is highly configurable and has a large ecosystem of assets to work with.
  • Tasks are easily designed to automate processes in your business workflow.
  • OpenAir is designed in such a way that it can communicate and receive information from external systems without having to re-engineer your systems to make them work if you are following standard business practice.
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Cons
Kantata (Kimble + Mavenlink)
  • The Gantt chart does not allow for baselines to be stored
  • There is no means to upload an excel task tracker and build a plan using an upload
  • The schedule does not allow for planning of holidays
  • The status report functionality needs to be improved
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NetSuite
  • Compared to QuickArrow, setting up reports to reflect the data accurately seemed to require a bit more consultant time and collaboration. Getting the numbers correct is essential, so budget extra time for this iniative. We also learned that certain calculations can not be displayed in the executive dashboards. Ask these questions upfront to ensure your dashboards are complete for your needs (again, working backwards in the preparation stages).
  • Compared to QuickArrow, NetSuite OpenAir PSA falls short in the resource management capabilities. UI, flexibility, and scheduling options all could be improved. This is on their roadmap, timeline yet to be defined. Scheduling is vitally important to our company and this is THE area where we feel is the applications weakest. However, the application does provide everything critical to scheduling and provided the elements we needed in order to be successful. We altered our scheduling process accordingly.
  • During our System Administration 3 day online training, when a question was asked about detailed functionality, sometimes the trainer would share..."Yes, OpenAir has a configuration for that. Just inquire with your consultant and they can flip that flag in your instance." The responsibility for obtaining these special application configurations was placed on the System Admin [in training] to ask and to take notes. If your company needs the application to work a certain way, speak up and ask your OA consultant. There seems to be MANY flags that can be flipped in the background to allow for the system to meet your needs. My complaint is that these are not published, rather made available if one inquires.
  • OpenAir is able to generate invoices directly and we strongly encourage using this feature to keep everything housed under one application. However, this did not work for our organization and we leveraged a financial integration. A bit of a pioneer integrating with Softrax -- the integration works well, however is quite fragile. We do receive appropriate support when needed, but would prefer the integration to be a bit more stable. We recommend integrating with their stated supported financial systems, as staying the course will likely net a more stable integration.
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Likelihood to Renew
Kantata (Kimble + Mavenlink)
Although the company I currently work for does not use the product I have recommended that we do switch to Mavenlink. We will be opening some new sites internationally this year and I can see that Mavenlink would be a great product for us to use
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NetSuite
It all depends. We are still looking at moving our consultants to Oracle PAC, in order to get our financial systems in line (we use Oracle Financials currently). We are feeling a lot of pain with integration and segmented systems.

Ultimately,it depends on how much pain is felt there. OpenAir has given us a path to follow on from QuickArrow. I foresee either moving onto Oracle PAC by end of calendar, or staying on OpenAir.

OpenAir to Oracle integration is not easy. From a reporting and process perspective, there’s been pain from being in different systems
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Usability
Kantata (Kimble + Mavenlink)
I think Mavenlink is the most robust and best project management tool out there for an organization like ours. However, some of our staff feel like it isn't as user-friendly as it could be. From a Director point of view or a Project Manager point of view, Mavenlink is exceptional. From the point of view of a task-doer, it could be more visually appealing. Also, the mobile version isn't great.
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NetSuite
In this day and age I should not have to read a manual to understand a product. It should be intuitive to administrate and perform basic tasks. It feels like a ton of intelligence was poured into making OpenAir feature rich but no where near as much attention was given to the user experience.
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Reliability and Availability
Kantata (Kimble + Mavenlink)
Mavenlink gives advance notice for system upgrades, and they're not during our business day. Mavenlink has always been available when we needed it.
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NetSuite
The system up time was reliable and that was never anything we ever had any concerns/issues with.
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Performance
Kantata (Kimble + Mavenlink)
Very good integration with Google apps. Some complexity is called however in the synchronization between Google Tasks and Maven links tasks. This can sometimes lead to duplicate records in Google Tasks. It has been dissolvable that becomes cumbersome if not properly curated.
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NetSuite
The performance was acceptable. If you had a very large data set you were working with it might take a little longer, but within reason.
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Support Rating
Kantata (Kimble + Mavenlink)
Mavenlink support is fantastic! Any issues that arise are always handled quickly and efficiently. Granted, we haven't had many issues to report. Typically, my team tends to only reach out to support if they need assistance remembering how to do something or asking about an improvement. We had Mavenlink build an integration when we first started using the software, and the support team worked hard to listen and improve the integration.
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NetSuite
As an admin, I've had more contact with OA support than most. I've found their response to tickets typically timely and helpful, however many of the responses to tickets are "we will file an enhancement request" and then I never hear about it again. So not terrible, but not a very fulfilling experience.
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In-Person Training
Kantata (Kimble + Mavenlink)
We prepared questions in advance, and our trainer was an expert in what Mavenlink was and wasn't able to do. We were able to have multiple people trained at once.
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NetSuite
Very knowledgeable and able to articulate how other customers configured the solution to meet their needs as well as the best practices they recommended.
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Online Training
Kantata (Kimble + Mavenlink)
The training was very well-organized. We were able to send questions in advance so the instructor knew what to cover, and the brought up related topics to maximize the usefulness of what they were teaching us.
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NetSuite
We did a 3 day online remote course back in April. NetSuite prefers training to occur before migration. We went over the functionality of tool and three months later we migrated. Personally, I didn’t find it that beneficial. Certain parts of it were beneficial as they applied to me – talked a lot about invoicing capabilities that didn’t apply to me. They also have knowledge base / e-learning assets, but I haven’t referred to them
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Implementation Rating
Kantata (Kimble + Mavenlink)
Dedicate as much internal time to the implementation effort as possible, even if you're using a 3rd party or Mavenlink services. Your team knows your processes the best
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NetSuite
It went fine. Everything came over the way we wanted. In addition to migrating the current projects we wanted to migrate historical data – did that seamlessly. The finished product looked pretty good – just needed to tweak – and they helped us with that
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Alternatives Considered
Kantata (Kimble + Mavenlink)
We have since switched over to JIRA and let me tell you, it was probably the best decision we have made as a company. We chose Mavenlink based on promises from the sales team about future roadmap work that really never happened. We thought Mavenlink would easily integrate with our billing software but we couldn't have been more wrong. We ended up never utilizing Mavenlink invoices as they don't even allow you to fully customize your invoices that go out to clients!
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NetSuite
OpenAir accurately reflects changes in real-time as well as lends itself to see where a draw is at, when payment is expected and what percentage of the contract has been billed or approved to date. This helps with project billing and tracking as well as cash flow. Quickbooks lacks the ability to show progress draws, approved changes, and pending changes on a given project where OpenAir excels.
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Scalability
Kantata (Kimble + Mavenlink)
It's very easy to add users and contractors into Mavenlink. There's also an option that let's you manage access for teams in multiple locations.
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NetSuite
Once the system is setup, it's easy to manage and maintain.
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Return on Investment
Kantata (Kimble + Mavenlink)
  • Manvenlink is perfect for showing expenses and income over time and across people.
  • Manvenlink is adaptable for the integration and automation of the processes of each of our projects in order to optimize resources and improve operational performance.
  • Mavenlink allows us to determine if our projects are profitable or not, as well as save significant time by automating components such as recurring tasks and having templates, among other things.
  • Manvenlink is advantageous for our operations due to its simple portfolio management of our projects: manage several projects at once and receive a complete perspective of the development of each one at a glance.
  • Manvenlink kindly provides us with robust discussion threads, access restrictions, and built-in document management, allowing us to contextualize communications.
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NetSuite
  • It covers our requirements for time tracking and project/resource management better than the previous solution we used.
  • Project managers are happier having this tool for their job and also because it is running on the cloud as opposed to running on-prem.
  • It doesn't help in any way improving the "chasing" of the people that don't submit their time-sheets in time. This one stayed the same as before.
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ScreenShots

Kantata PS Cloud Screenshots

Screenshot of real-time project status tracking.Screenshot of visualizations that help track resources with confidence.Screenshot of at a glance capacity and staffing monitoring.Screenshot of financials and project margin monitoring.Screenshot of revenue tracking, to scale a business with confidence.