What users are saying about
62 Ratings
62 Ratings
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Score 8.1 out of 100
11 Ratings
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Score 9.1 out of 100

Likelihood to Recommend

Mavenlink

Before Mavenlink, our organization used several disconnected softwares to manage time, budgets, tasks, etc. We wasted so much time trying to find and connect time entries to project budgets and were constantly going over budgets but not knowing early enough to keep it from happening. Mavenlink has made our organization more efficient and has helped us deliver projects on time and within budget.
Rachel Stantliff | TrustRadius Reviewer

OpenText Hightail

Hightail is my go-to source when I need to send large files that would never fit as regular attachments. That being said, sometimes there are files that would perfectly fit as attachments but I want the security that Hightail provides when sending sensitive or private material. It's very comforting knowing that the content I'm sending is only being received and viewed by the intended parties. It's also comforting for my clients when it's THEIR content that I'm sending for review.
Daniel Shatzkes CEO Entrepreneur, Manufacturer, Musician | TrustRadius Reviewer

Feature Rating Comparison

Project Management

Mavenlink
7.4
OpenText Hightail
8.3
Task Management
Mavenlink
8.3
OpenText Hightail
8.3
Resource Management
Mavenlink
7.9
OpenText Hightail
Gantt Charts
Mavenlink
7.3
OpenText Hightail
Scheduling
Mavenlink
7.9
OpenText Hightail
7.6
Workflow Automation
Mavenlink
8.2
OpenText Hightail
8.0
Team Collaboration
Mavenlink
8.0
OpenText Hightail
Document Management
Mavenlink
6.0
OpenText Hightail
Email integration
Mavenlink
7.3
OpenText Hightail
Mobile Access
Mavenlink
4.2
OpenText Hightail
8.0
Timesheet Tracking
Mavenlink
8.8
OpenText Hightail
Change request and Case Management
Mavenlink
6.1
OpenText Hightail
Budget and Expense Management
Mavenlink
8.4
OpenText Hightail
Search
Mavenlink
OpenText Hightail
9.2
Visual planning tools
Mavenlink
OpenText Hightail
8.9

Professional Services Automation

Mavenlink
7.2
OpenText Hightail
Quotes/estimates
Mavenlink
7.3
OpenText Hightail
Invoicing
Mavenlink
6.5
OpenText Hightail
Project & financial reporting
Mavenlink
7.9
OpenText Hightail
Integration with accounting software
Mavenlink
7.0
OpenText Hightail

Communication

Mavenlink
OpenText Hightail
7.7
Notifications
Mavenlink
OpenText Hightail
8.0
Discussions
Mavenlink
OpenText Hightail
8.4
Integrates with Gmail and Google Hangouts
Mavenlink
OpenText Hightail
7.0
Integrates with Outlook
Mavenlink
OpenText Hightail
7.6

File Sharing & Management

Mavenlink
OpenText Hightail
8.5
Versioning
Mavenlink
OpenText Hightail
7.8
Video files
Mavenlink
OpenText Hightail
9.3
Audio files
Mavenlink
OpenText Hightail
9.3
Document collaboration
Mavenlink
OpenText Hightail
9.7
Access control
Mavenlink
OpenText Hightail
8.3
Advanced security features
Mavenlink
OpenText Hightail
9.1
Integrates with Google Drive
Mavenlink
OpenText Hightail
6.7
Device sync
Mavenlink
OpenText Hightail
7.9

Pros

Mavenlink

  • It allows a lot of customization in regards for projects if you want them to be extremely detailed on tasks
  • Master planning feature gives a great overall view for me planning my projects out
  • The design looks better than Salesforce, color coding certain projects indicating for their statuses
Anonymous | TrustRadius Reviewer

OpenText Hightail

  • It’s great for sending large-sized art files for print
  • It’s secure and files can be easily tracked
  • I like that it tells you how long it will take for the desired file to upload
Saryia Green | TrustRadius Reviewer

Cons

Mavenlink

  • Where to begin. The email notifications are next to impossible to get right. Your team will be bombarded with notifications that carry no real weight.
  • The cost is just too high. Compared to other PM software, this one is in the tens of thousands of dollars for a company to utilize for such a dated piece of software.
  • There are so many layers to this tool that it is difficult to decipher permissions for users.
  • You can't add photos in comments! Seriously it's 2019 and they can't implement a simple field that allows for images to be pasted right in with the comments. Everything has to be an attachment, which is cumbersome and slows progress.
Anonymous | TrustRadius Reviewer

OpenText Hightail

  • I wish the screen would auto refresh faster, but that could be an issue with our bandwidth or IT pipeline and not the product.
  • I'd like a quicker way to get people up to speed than giving them a link to watch a multitude of videos and tutorials.
Richard Peterson | TrustRadius Reviewer

Likelihood to Renew

Mavenlink

Mavenlink 8.8
Based on 4 answers
Although the company I currently work for does not use the product I have recommended that we do switch to Mavenlink. We will be opening some new sites internationally this year and I can see that Mavenlink would be a great product for us to use
Eric Adams | TrustRadius Reviewer

OpenText Hightail

No score
No answers yet
No answers on this topic

Usability

Mavenlink

Mavenlink 9.0
Based on 6 answers
Only the app is bad; everything else is fantastic. It has a logical user flow and I barely needed any guidance on how to use it when I first started. As with most softwares there are unseen capabilities I've needed to be shown in order to use, but for my day-to-day tasks I could have figured it out without any training
Joe Mills | TrustRadius Reviewer

OpenText Hightail

No score
No answers yet
No answers on this topic

Reliability and Availability

Mavenlink

Mavenlink 9.1
Based on 1 answer
Mavenlink gives advance notice for system upgrades, and they're not during our business day. Mavenlink has always been available when we needed it.
Micquella Anthony | TrustRadius Reviewer

OpenText Hightail

No score
No answers yet
No answers on this topic

Performance

Mavenlink

Mavenlink 7.7
Based on 2 answers
Very good integration with Google apps. Some complexity is called however in the synchronization between Google Tasks and Maven links tasks. This can sometimes lead to duplicate records in Google Tasks. It has been dissolvable that becomes cumbersome if not properly curated.
Steve Goldsmith | TrustRadius Reviewer

OpenText Hightail

No score
No answers yet
No answers on this topic

Support Rating

Mavenlink

Mavenlink 10.0
Based on 7 answers
Mavenlink support is fantastic! Any issues that arise are always handled quickly and efficiently. Granted, we haven't had many issues to report. Typically, my team tends to only reach out to support if they need assistance remembering how to do something or asking about an improvement. We had Mavenlink build an integration when we first started using the software, and the support team worked hard to listen and improve the integration.
Rachel Stantliff | TrustRadius Reviewer

OpenText Hightail

No score
No answers yet
No answers on this topic

In-Person Training

Mavenlink

Mavenlink 9.1
Based on 1 answer
We prepared questions in advance, and our trainer was an expert in what Mavenlink was and wasn't able to do. We were able to have multiple people trained at once.
Micquella Anthony | TrustRadius Reviewer

OpenText Hightail

No score
No answers yet
No answers on this topic

Online Training

Mavenlink

Mavenlink 8.2
Based on 1 answer
The training was very well-organized. We were able to send questions in advance so the instructor knew what to cover, and the brought up related topics to maximize the usefulness of what they were teaching us.
Micquella Anthony | TrustRadius Reviewer

OpenText Hightail

No score
No answers yet
No answers on this topic

Implementation Rating

Mavenlink

Mavenlink 5.6
Based on 4 answers
Dedicate as much internal time to the implementation effort as possible, even if you're using a 3rd party or Mavenlink services. Your team knows your processes the best
Micquella Anthony | TrustRadius Reviewer

OpenText Hightail

No score
No answers yet
No answers on this topic

Alternatives Considered

Mavenlink

We have evaluated about 15 different project management platforms and narrowed down our list to only five (Celoxis, Sciforma, Podio, Mavenlink, and Teamwork). Other solutions we evaluated were not able either to meet our vendor security requirements or were not flexible in pricing (or had costly integrations and add-ons that we needed but they were not included). Other reasons were lack of 24/7 and multilingual support, only one user interface language (English, but we needed French, German, and more), absence of a dedicated account manager from a vendor, and overall user experience.
Anonymous | TrustRadius Reviewer

OpenText Hightail

We looked at Dropbox because it's very well known in the industry and widely used. We didn't use it for a couple of reasons. First, our server security presented too many challenges and our IT director nixed the idea. Secondly, a lot of people used DropBox for personal use and we thought it could be confusing to have to navigate between the two choices. Hightail offers a single sign-in that can be shared amongst users so there is never a conflict between personal and professional use.
Lisa Moughan | TrustRadius Reviewer

Scalability

Mavenlink

Mavenlink 8.2
Based on 1 answer
It's very easy to add users and contractors into Mavenlink. There's also an option that let's you manage access for teams in multiple locations.
Micquella Anthony | TrustRadius Reviewer

OpenText Hightail

No score
No answers yet
No answers on this topic

Return on Investment

Mavenlink

  • If we are talking about time saved from a administrative and setup standpoint we probably save at least around thousand dollars a week since this tool is so easy to set up!
  • They have an extensive training center to explain how to use the tool and a live chat feature so employees aren't reaching out to me with questions! That saves me a lot of time and money to work on more valuable tasks for the company.
Kate Battle | TrustRadius Reviewer

OpenText Hightail

  • Team members can view and give feedback on videos, which is very useful.
  • The storage really can't be overstated. It's great.
  • It's generally pretty affordable for how much you can host on their server.
Sarah Bandy | TrustRadius Reviewer

Screenshots

Pricing Details

Mavenlink

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
$199 / hour*

* Training starts at $199. Additional client success programs are available.

Mavenlink Editions & Modules

Edition
Teams$191
Premier$492
Professional$293
  1. annually, for up to 5 users. Additional Users: $4/month/user
  2. For larger customers, price can go as low as $10.
  3. per user, per month
Additional Pricing Details

OpenText Hightail

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

OpenText Hightail Editions & Modules

Edition
Lite$01
Pro$152
BusinessCustom2
Teams$303
  1. 100MB per file upload
  2. per user, per month
  3. per user/per month
Additional Pricing Details
Lite: Send large files with anyone. Files are limited to 100MB for each file size uploaded, 2GB storage max. Files expire after 7 days. Pro: Send large files with anyone and set advanced security permissions such as expiration dates and access codes. Files are limited to 25GB for each file size uploaded, with unlimited storage. Teams: Send large files, collaborate in real-time and manage creative projects with your team. The Hightail Teams plan allows you to purchase multiple users online (from 1-30 users per organization) and allows users to send file sizes up to 50GB with unlimited storage. The Teams plan also includes features such as file previews, organization, annotations, version control, discussions, follow-ups, approval routing and more. Business: Create unlimited visual project folders (called a Space) with collaboration and project management features such as approval routing and assigning to-dos, upload unlimited files up to 100GB each, protect them with access codes and manage user permissions., plus intuitive admin controls , detailed activity analysis for your entire company, advanced organization options and priority support.

Rating Summary

Likelihood to Recommend

Mavenlink
8.0
OpenText Hightail
9.3

Likelihood to Renew

Mavenlink
8.8
OpenText Hightail

Usability

Mavenlink
9.0
OpenText Hightail

Reliability and Availability

Mavenlink
9.1
OpenText Hightail

Performance

Mavenlink
7.7
OpenText Hightail

Support Rating

Mavenlink
10.0
OpenText Hightail

In-Person Training

Mavenlink
9.1
OpenText Hightail

Online Training

Mavenlink
8.2
OpenText Hightail

Implementation Rating

Mavenlink
5.6
OpenText Hightail

Scalability

Mavenlink
8.2
OpenText Hightail

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