Maximizer CRM vs. Salesforce Maps

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Maximizer CRM
Score 6.7 out of 10
N/A
Maximizer CRM is a customer relationship management (CRM) software built to maximize sales leads and calls.
$29
Per User / Month
Salesforce Maps
Score 9.0 out of 10
Small Businesses (1-50 employees)
Salesforce Maps (formerly MapAnything) helps users map their CRM data. Users can: View customer, prospect, employee, partner, & competitor locations Build routes, call lists, campaigns, & event invite lists directly from the map Map wins & losses and visualize team activities & performance Maps is Salesforce-integrated & was built on Force.com. According to the vendor, the software has 1400+ customers so far. Use cases include: Field…
$30
per user / month
Pricing
Maximizer CRMSalesforce Maps
Editions & Modules
Small Office
$29
Per User / Month
Business Plus
$49
Per User / Month
Business Plus
$49
Per User / Month
Insights
$89
Per User / Month
Insights
$89
Per User / Month
Winter 2017 / 10.4.6
$30
per user / month
Offerings
Pricing Offerings
Maximizer CRMSalesforce Maps
Free Trial
YesYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup Fee$29 per user/MonthNo setup fee
Additional DetailsAll pricing in USD. Monthly no contract subscription option available.
More Pricing Information
Features
Maximizer CRMSalesforce Maps
Sales Force Automation
Comparison of Sales Force Automation features of Product A and Product B
Maximizer CRM
1.8
5 Ratings
124% below category average
Salesforce Maps
-
Ratings
Customer data management / contact management1.15 Ratings00 Ratings
Workflow management1.14 Ratings00 Ratings
Territory management1.14 Ratings00 Ratings
Opportunity management1.15 Ratings00 Ratings
Integration with email client (e.g., Outlook or Gmail)1.14 Ratings00 Ratings
Contract management3.14 Ratings00 Ratings
Quote & order management1.13 Ratings00 Ratings
Interaction tracking4.05 Ratings00 Ratings
Channel / partner relationship management2.15 Ratings00 Ratings
Customer Service & Support
Comparison of Customer Service & Support features of Product A and Product B
Maximizer CRM
1.1
4 Ratings
149% below category average
Salesforce Maps
-
Ratings
Case management1.14 Ratings00 Ratings
Call center management1.13 Ratings00 Ratings
Help desk management1.13 Ratings00 Ratings
Marketing Automation
Comparison of Marketing Automation features of Product A and Product B
Maximizer CRM
1.1
5 Ratings
149% below category average
Salesforce Maps
-
Ratings
Lead management1.15 Ratings00 Ratings
Email marketing1.15 Ratings00 Ratings
CRM Project Management
Comparison of CRM Project Management features of Product A and Product B
Maximizer CRM
1.1
5 Ratings
149% below category average
Salesforce Maps
-
Ratings
Task management1.15 Ratings00 Ratings
Billing and invoicing management1.13 Ratings00 Ratings
Reporting1.14 Ratings00 Ratings
CRM Reporting & Analytics
Comparison of CRM Reporting & Analytics features of Product A and Product B
Maximizer CRM
1.1
5 Ratings
149% below category average
Salesforce Maps
-
Ratings
Forecasting1.15 Ratings00 Ratings
Pipeline visualization1.15 Ratings00 Ratings
Customizable reports1.15 Ratings00 Ratings
Customization
Comparison of Customization features of Product A and Product B
Maximizer CRM
1.1
5 Ratings
149% below category average
Salesforce Maps
-
Ratings
Custom fields1.15 Ratings00 Ratings
Custom objects1.04 Ratings00 Ratings
Scripting environment1.15 Ratings00 Ratings
API for custom integration1.15 Ratings00 Ratings
Security
Comparison of Security features of Product A and Product B
Maximizer CRM
1.1
5 Ratings
153% below category average
Salesforce Maps
-
Ratings
Single sign-on capability1.13 Ratings00 Ratings
Role-based user permissions1.14 Ratings00 Ratings
Social CRM
Comparison of Social CRM features of Product A and Product B
Maximizer CRM
1.1
3 Ratings
148% below category average
Salesforce Maps
-
Ratings
Social data1.13 Ratings00 Ratings
Social engagement1.13 Ratings00 Ratings
Integrations with 3rd-party Software
Comparison of Integrations with 3rd-party Software features of Product A and Product B
Maximizer CRM
1.0
5 Ratings
152% below category average
Salesforce Maps
-
Ratings
Marketing automation1.05 Ratings00 Ratings
Compensation management1.04 Ratings00 Ratings
Platform
Comparison of Platform features of Product A and Product B
Maximizer CRM
1.1
5 Ratings
148% below category average
Salesforce Maps
-
Ratings
Mobile access1.15 Ratings00 Ratings
Sales ICM
Comparison of Sales ICM features of Product A and Product B
Maximizer CRM
-
Ratings
Salesforce Maps
1.0
1 Ratings
153% below category average
Sales compensation plan creation00 Ratings1.01 Ratings
Best Alternatives
Maximizer CRMSalesforce Maps
Small Businesses
Salesmate
Salesmate
Score 9.8 out of 10

No answers on this topic

Medium-sized Companies
Creatio
Creatio
Score 9.4 out of 10
Everstage
Everstage
Score 9.4 out of 10
Enterprises
Creatio
Creatio
Score 9.4 out of 10
Sales Performance Management solutions from SAP SuccessFactors
Sales Performance Management solutions from SAP SuccessFactors
Score 9.6 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Maximizer CRMSalesforce Maps
Likelihood to Recommend
1.1
(5 ratings)
7.7
(3 ratings)
Likelihood to Renew
10.0
(1 ratings)
-
(0 ratings)
Usability
1.0
(1 ratings)
5.0
(1 ratings)
Support Rating
1.0
(2 ratings)
1.0
(1 ratings)
User Testimonials
Maximizer CRMSalesforce Maps
Likelihood to Recommend
Maximizer Services, Inc.
It was not a good experience. Nothing was as advertised, from the user experience to the security of purchase. The address book was not able to be converted from the Leads module and the maps feature wasn’t able to connect from Leads. The mobile version has a lot of bugs and isn’t very functional. They have a tutorial, yet [I think they] aren’t proactive in distributing it to new users. Their focus is on sales. And it’s not a very salable product in my opinion. The worst aspect of this company is that they aren’t risk free. If you purchase a year software and decide after a few weeks it simply isn’t for your company, there are no refunds. I had to initiate a chargeback with my bank after being told that “unfortunately, due to the terms and conditions...” No customer wants to hear that. [I feel] they tried to bully me into keeping their software. There are far too many options in 2021 for CRM to be forced into one, especially one so difficult to use. When I asked about a feature that I needed, I was told, “Perhaps later this year...” Not what I need if I’m paying good money for a software. Their sales VP wouldn’t call me when I requested a call after being denied a refund. When I went through their main website again after my experience with Maximizer, I [felt] that everything they advertise is not in line with the product they put out. They say that there’s a free trial available. Not the truth [in my experience]. This maybe would have been a good CRM in say, 1999. [I think] it’s antiquated and didn’t serve the needs of my business. I used well-known CRM previously and didn’t find Maximizer to be better than the free version of that one. There was a disconnect in usage that wasn’t able to be overcome by myself or my employees in several weeks of trials.
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Salesforce
If you are a small business or have a small team in the field, anything Salesforce and its components should be avoided. Its price-point and ROI are overstated.
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Pros
Maximizer Services, Inc.
  • Shared Calendar
  • Customer Service cases
  • Common database of customer information
Read full review
Salesforce
  • Color coding different accounts or data fields.
  • Ability to see travel time and not just distance.
  • Lots of data fields to pull from - big recent improvement.
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Cons
Maximizer Services, Inc.
  • Handling large data. Maximizer needs to improve on this.
  • Add additional user-friendly shortcuts for the most frequently used functions in the web version.
  • There is no mark for deletion option. They need to provide a way to delete without physically deleting records.
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Salesforce
  • Lots of glitches
  • Get signed out often, which interrupts the day
  • Could be more intuitive
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Likelihood to Renew
Maximizer Services, Inc.
We are heavily entrenched in Maximizer and trying to pull our data out and into another CRM, with the same amount of customization and workflow would take a lot of effort.
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Salesforce
No answers on this topic
Usability
Maximizer Services, Inc.
The CRM didn’t have the capability I expected
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Salesforce
Worked well once you figured it out. The 'help portal' was no 'help'. Once you get done self-teaching yourself enough of the terminology and workings, it is pretty quick and easy to use. But the learning curve, again, is not worth the time or effort
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Support Rating
Maximizer Services, Inc.
The support staff are very knowledgeable and competent. Never really had an issue with them not knowing what they are doing.
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Salesforce
Support was comical. It was barely available and the few times I did get help the language barrier was extraordinarily problematic
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Alternatives Considered
Maximizer Services, Inc.
We chose to go with Microsoft Dynamics CRM over Maximizer because of the customization and marketing options that were associated with Dynamics. The ease of use with Maximizer, however, was far better than that of Microsoft Dynamics.
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Salesforce
MapAnything is very easy to use but it appears that similar companies are too. Because of the new pricing structure, they are expensive.
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Return on Investment
Maximizer Services, Inc.
  • It allows us to maximize our service billing
  • It is easy to generate service quotes
  • It is easy to follow up on leads.
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Salesforce
  • Increased efficiency
  • Reduced labor time
  • Improved visibility
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ScreenShots

Maximizer CRM Screenshots

Screenshot of Maximizer CRM Logo