What users are saying about
1 Ratings
1 Ratings
1 Ratings
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Score 6 out of 100
1 Ratings
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Score 9.1 out of 100

Likelihood to Recommend

MCA Suite

It is a good tool for smaller companies entering the MCA space, but doesn't scale all that well, and provides limited options for reporting customization.
Anonymous | TrustRadius Reviewer

Teamgate CRM

Any SME or mid company that needs to track customers and sales can use this platform
Alexander Taylor | TrustRadius Reviewer

Feature Rating Comparison

Sales Force Automation

MCA Suite
6.0
Teamgate CRM
8.4
Customer data management / contact management
MCA Suite
6.0
Teamgate CRM
9.1
Workflow management
MCA Suite
Teamgate CRM
9.1
Opportunity management
MCA Suite
Teamgate CRM
9.1
Integration with email client (e.g., Outlook or Gmail)
MCA Suite
Teamgate CRM
5.5
Contract management
MCA Suite
Teamgate CRM
8.2
Interaction tracking
MCA Suite
Teamgate CRM
9.1
Channel / partner relationship management
MCA Suite
Teamgate CRM
9.1

CRM Reporting & Analytics

MCA Suite
1.0
Teamgate CRM
8.5
Customizable reports
MCA Suite
1.0
Teamgate CRM
7.3
Forecasting
MCA Suite
Teamgate CRM
9.1
Pipeline visualization
MCA Suite
Teamgate CRM
9.1

Security

MCA Suite
8.0
Teamgate CRM
9.1
Role-based user permissions
MCA Suite
8.0
Teamgate CRM
9.1
Single sign-on capability
MCA Suite
Teamgate CRM
9.1

CRM Project Management

MCA Suite
4.0
Teamgate CRM
8.2
Reporting
MCA Suite
4.0
Teamgate CRM
7.3
Task management
MCA Suite
Teamgate CRM
9.1

Customer Service & Support

MCA Suite
Teamgate CRM
9.1
Help desk management
MCA Suite
Teamgate CRM
9.1

Customization

MCA Suite
Teamgate CRM
7.9
Custom fields
MCA Suite
Teamgate CRM
9.1
Custom objects
MCA Suite
Teamgate CRM
7.3
API for custom integration
MCA Suite
Teamgate CRM
7.3

Platform

MCA Suite
Teamgate CRM
5.5
Mobile access
MCA Suite
Teamgate CRM
5.5

Pros

MCA Suite

  • They have lots of detail on the deal pages.
  • It allows for multiple internal and external users.
  • It has global search functionality.
Anonymous | TrustRadius Reviewer

Teamgate CRM

  • Integration with SMS gateway and Mailchimp is fantastic
  • Great looking dashboard and graphics
  • So easy to use and customise even I could do it
Alexander Taylor | TrustRadius Reviewer

Cons

MCA Suite

  • Poor reporting.
  • Filtering is clunky.
  • They could improve on data visualization.
  • Renewal advances that are not refinances are difficult to manage.
Anonymous | TrustRadius Reviewer

Teamgate CRM

  • Could do with the ability to customise the dashboard with your own fields.
Alexander Taylor | TrustRadius Reviewer

Alternatives Considered

MCA Suite

We haven't used any others.
Anonymous | TrustRadius Reviewer

Teamgate CRM

When I say we evaluated other CRMs I think that's an understatement, we tried about ten different systems and Teamgate was by far the best.
Alexander Taylor | TrustRadius Reviewer

Return on Investment

MCA Suite

  • We've been able to grow our working capital program over the years with the help of MCA Suite.
  • Data management is difficult, and we struggle with reporting.
  • We have granted merchants dedicated to their advances for tracking purposes.
Anonymous | TrustRadius Reviewer

Teamgate CRM

  • The amount of time we have free now, due to having everything organised with the platform is phenomenal
Alexander Taylor | TrustRadius Reviewer

Screenshots

MCA Suite

Pricing Details

MCA Suite

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?

MCA Suite Editions & Modules

Additional Pricing Details

Teamgate CRM

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Teamgate CRM Editions & Modules

Edition
Starter$111
Professional$291
Enterprise$491
  1. user/ month
Additional Pricing Details
There is a 20% discount when billed annually

Rating Summary

Likelihood to Recommend

MCA Suite
6.0
Teamgate CRM
9.1

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