MCA Suite vs. Tour de Force CRM

It is a good tool for smaller companies entering the MCA space, but doesn't scale all that well, and provides limited options for reporting customization.

Incentivized

Tour de Force can be very useful if you have someone on staff to configure and set it up. It needs constant upkeep with changes in what's needed, and constant updates. This would not be good for small businesses that do not have a sales teem. They charge heavily for tech support.

Incentivized

• They have lots of detail on the deal pages.
• It allows for multiple internal and external users.
• It has global search functionality.

Incentivized

• We can quickly see Customers sales for the week, month, year, and past years.
• We can get deep into the data of a customers sales history and what they are or aren't buying.

Incentivized

• Poor reporting.
• Filtering is clunky.
• They could improve on data visualization.
• Renewal advances that are not refinances are difficult to manage.

Incentivized

• There's too much data, and sales people have trouble finding what they need.
• It can be hard for IT or sales manager to manage all the data in an informational way.

Incentivized

We haven't used any others.

Incentivized

Tour de Force was less expensive than Sales Force, and has more abilities that Epicor CRM.

Incentivized

• We've been able to grow our working capital program over the years with the help of MCA Suite.
• Data management is difficult, and we struggle with reporting.
• We have granted merchants dedicated to their advances for tracking purposes.

Incentivized

• Better customer visibility.
• We have better customer rating for finding top and bottom customers based on orders.

Incentivized