Symantec Endpoint Security is a well-rounded product that provides a significant amount of functionality and covers many of our endpoint needs without needing to resort to multiple vendors that might clash in unpredictable ways when ultimately deployed to the endpoints in our estate. The default policies are adequate and tuning these requires some time as with all similar EDR products but the product is flexible enough to allow very granular whitelisting/blacklisting which is great. Low resource requirements are also fantastic and we've not had many complaints from developers who were getting slowed down when compiling complex code with other previous solutions.
I believe that McAfee Enterprise Security Manager is best-suited for anyone in an office setting with a computer containing sensitive information. McAfee Enterprise Security Manager is constantly working to make sure that your device is free from an threats. Our field workers, however, probably wouldn't have a need for McAfee Enterprise Security Manager. They do not use computers for work and have no sensitive information stored in a work-related cloud.
The system should have a better ability to auto repair, if an item is malfunctioning it should auto reinstall.
The cloud platform and the server do not talk well to each other and it would be great to get the same data on both platforms, this may be due to version though.
It seems the whitelisting on the cloud platform could use some work.
We've used it for years and the software is easy to use. The dashboard is easy to read, and you can easily figure out where to go to troubleshoot or deploy software. Symantec is there for emergencies like backup restoration or file retrieval. It's pretty low maintenance. Symantec is there when your IT infrastructure needs it
Support is completely awful! You can never get anyone to help if you can even find a number to call. The support web portal is a joke and their response time if you're even able to submit a ticket is ridiculously slow.
McAfee Enterprise Security Manager overall is a great tool. It is effective in today's setting, wherein lots of potential threats are lurking. Its operations within the network are seamless. Users won't even notice that a SIEM is working in the background. But in today's trend, most of the businesses is heading towards the migration to cloud, which McAfee should improve its integration with.
Symantec Endpoint Security offers very similar features to the above products, they all do the same thing in terms of protecting your endpoints against cybersecurity threats. Installation wise the products all install from a central management system and report back to this for central reporting. Ultimately we choose Symantec as the reseller was able to offer additional incentives which made their pricing very competitive.
We selected McAfee Enterprise Security Manager because the pricing is competitive in the industry. It is very reliable. The vendor offers good support in real time. Offers the results that we have been looking for. The ability to get the logs may be of last 2 years in a matter of seconds. The ability to retain logs for a very long time.
