What users are saying about
38 Ratings
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Score 8.3 out of 100
2 Ratings
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Score 9 out of 100

Likelihood to Recommend

McAfee ePolicy Orchestrator

What I like the most is the fact that McAfee tries many different approaches to hit its target, securing the customers. Its feature-rich reporting, dashboarding, and deployment tools are very useful. The engine is just smarter and the processor performance is very much improved. Summary Centralized control of agents to prevent local users from overriding settings is very beneficial.
Anonymous | TrustRadius Reviewer

Recorded Future

If you need to know who talks about your company, if it maybe even is a target you should consider using RF. As my company is providing services for resellers, we are also concerned about which customers these resellers attract as they can impact other customers using our shared infrastructure. Evaluating risk of partners or of products is another feature I'm using here.
So far it didn't help much identifying the reputation of IP-addresses, that's probably also due to the nature of my requests which are not necessarily covered by RF.
Anonymous | TrustRadius Reviewer

Pros

McAfee ePolicy Orchestrator

  • Static malware scans for known bad processes and files works well and can be schedules on endpoints easily
  • Preventing users from accessing USB drives and other peripherals is easily configured. We can also allow users to access to USB drives with user codes for the times they need it for business reasons.
  • ePO provides access into our MSME software so that we're not managing many different products from different locations.
  • In recent years the console has gotten much easier to navigate even though there is a ton of information to be accessed.
Anonymous | TrustRadius Reviewer

Recorded Future

  • Everything they find is also available in their own cache. So for example if a pastebin expired, you can still view it later on.
  • The risk score of vulnerabilities shows actual malicious activity. Image the CVS-Score is medium, but there is a lot of exploit chatter, you want to prioritize fixing this vulnerability.
  • Their watchlists are easy to set up and offer monitoring your tech-stack, peers, persons of special interest, etc.
Anonymous | TrustRadius Reviewer

Cons

McAfee ePolicy Orchestrator

  • Due to Microsoft Windows Updates, support and KB articles are a must.
  • Deployment tasks might need a lot of configurations before.
  • ePO upgrade requires a lot of preparation steps.
Tiago Mokwa | TrustRadius Reviewer

Recorded Future

  • E-Mail reports can show unrelated content, especially sometimes you'll see alerts popping up for articles which have been published years ago but for some reason were just recently discovered by RF.
  • Yara rules from their insikt blog sometimes are not syntactically correct and need to be manually edited to actually work. There's some proper QA missing.
  • Their global and 3rd party risk reports could be more tailored towards the industries of their client. There is entries for totally unrelated security incidents. Of course a global list aims to find incidents on a global view, but it doesn't add much value at that point.
Anonymous | TrustRadius Reviewer

Support Rating

McAfee ePolicy Orchestrator

McAfee ePolicy Orchestrator 8.5
Based on 4 answers
Overall, McAfee ePolicy Orchestrator server is a great product that we have been using for years. Support for McAfee ePolicy Orchestrator can sometimes be confusing. We first have to determine whether the issue is actually the server, or if it is an issue with the product being managed.
Anonymous | TrustRadius Reviewer

Recorded Future

Recorded Future 10.0
Based on 1 answer
I've had an issue with their browser-plugin which didn't want to authenticate correctly. RF's support could arrange for a session with me and identify and solve the issue. I was very pleased how serious they took my problems and also how knowledgeable they are.
If I have more general questions they quickly reply and most likely also have a solution at hand.
Anonymous | TrustRadius Reviewer

Alternatives Considered

McAfee ePolicy Orchestrator

We selected McAfee EPO partly because we were already using McAfee VSE, but mostly because there are very few other AV management packages out there that offer the same level of enterprise management tools. That's where it really shines - deployment and management of AV in a large organization of Windows servers and workstations.
Anonymous | TrustRadius Reviewer

Recorded Future

Can't disclose those here unfortunately.
Anonymous | TrustRadius Reviewer

Return on Investment

McAfee ePolicy Orchestrator

  • Allows us to control threats which can mean less wide-spread virus issues
  • Allowed the service desk to make sure a computer is safe and up to date before adding it back to the domain. This saves the onsite team time because we can check on this remotely.
  • Using this product allows us to better manage all of the machines on and off the network.
Ashley Babiarz | TrustRadius Reviewer

Recorded Future

  • We've been able to identify leaked credentials and close those accounts off.
  • We've also been able to identify malware being distributed or spam being sent out by customers using our infrastructure. Again we could shut off those accounts.
  • Their domain-monitoring allows us to identify typo-squats and issue domain-takedowns for those (or at least add them to our monitoring / detection)
Anonymous | TrustRadius Reviewer

Pricing Details

McAfee ePolicy Orchestrator

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Recorded Future

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

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