McGraw-Hill Connect is an e-learning platform offered by McGraw-Hill Education. Features include course and assignment creation, grading, learning aides, e-books, and student portals.
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Skillsoft Percipio (Skillport)
Score 8.2 out of 10
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Skillsoft Percipio is the company updated learning platform, replacing the former Skillport.
Content is pretty good, and site is good as standalone tool, but it does not integrate will with any LMS. Grade pass back does not work with Google Classroom or Skyward (unsure about Power School or others) SSO works with Clever, but not Google, so students always have to go through Clever and cannot go directly from Google Classroom to an assignment, even if you posted to Google Classroom through the Connect portal. Problem sets are robust, but difficult to edit and assessments are designed to be web based. Formatting is poor when trying to print assessments that were created online.
For open source content it is excellent, over 16000 learning assets to work with. In this case, you allow learners to search and select what they need, when they need it, and how it supports their learning style. There are also uses cases where you need to curate a channel (compliance, DEI, etc.) where you can guide the learner and audiences to the content and track completion
Integration with Canvas is seamless and easy to use.
Assignment completion, for students, is straightforward and easy to use.
The SmartBook allows students to read as they are tested with questions and this helps them learn the material easily without having first trying to read, memorize a chapter and then answer questions.
The ebook is not a real ebook, it's really just a web page, or a series of webpages. It can only be accessed through MH Connect, therefore, when logging into the system. A real eBook would be able to be accessed as such-- on a Kindle or other e-Reader, or on a desktop eBook reader. The interface for this is also not very dynamic, just kind of obnoxious and Web 1.0.
Limited learning tools beyond simple exercises, at least from what I saw.
Terrible customer service. Long wait times with representatives who do not seem to understand their own product and cannot seem to answer very basic questions.
Books 24x7 is a useful tool for growth, knowledge sharing, and overall intellectual health within the company. Our company has been very forward thinking in offering this to every employee. As a result, people have been able to grow in areas they may not have previously explored because of the free access to resources they may not have bothered with before they had free access to them.
There is quite a steep learning curve in effectively navigating the site and using the resources. MGH seems to discourage integration with other sites, by only allowing links to their site rather than full assignment integration with grade pass back. Resources for teachers and students is good, but presentation format is different than many other programs, forcing both to learn another system.
Skillsoft Percipio (Skillport) is easy to understand. Students didn't need much of an effort to understand how to use it, where to find the content, how to pass each course. It was also great that Skillsoft Percipio (Skillport) has this direct link to LinkedIn so the user can post their acquired skills on their professional history.
Personally, I did not encounter McGraw-Hill support. However, I worked with colleagues who needed support and were able to receive in a timely manner. Overall, McGraw Hill Connect is user-friendly (at least from teacher interface) and easy to navigate, which minimizes the need to reach out for support. The help button is useful and provides plenty of immediate support.
Me and my other employees frequently reach out to support to address issues and they always help us in a timely manner. They are willing to work with you to solve and issue and are always available for help at any time. We haven't run into any instances where our problems didn't get solved.
McGraw-Hill is the most user-friendly and teacher-friendly for students and teachers. McGraw-Hill provided the online portion of learning that helped teachers provide the resources to students that were needed. Additionally, even though McGraw-Hill is wordy in its descriptions in the workbooks it was the least "wordy" of the other options provided to teachers, such as, Go Math.
I haven't used any other online training system except for Skillport, and I wasn't the person who selected it. However, our organization usually uses pretty decent technology when it comes to training, and I trust that they felt this was the best choice for our organization versus the alternative options