Medallia Video vs. UserTesting
Medallia Video vs. UserTesting
Product | Rating | Most Used By | Product Summary | Starting Price |
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Medallia Video | N/A | Medallia Video (or LivingLens, which was acquired by Medallia February 2020), is designed to help organizations capture and extract rich data from video feedback content at scale, to tell stories that inspire action and change. | N/A | |
UserTesting | N/A | UserTesting aims to enable every organization to deliver the best customer experience powered by human insight. The vendor states that with UserTesting’s on-demand Human Insight Platform, companies across industries can make accurate customer-first decisions at every level, at the speed business demands. | N/A |
Medallia Video | UserTesting | |||||||||||||||
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Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
Medallia Video | UserTesting | |
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Top Pros |
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Top Cons |
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Medallia Video | UserTesting | |
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Small Businesses | Jotform Score 8.7 out of 10 | Smartlook Score 8.5 out of 10 |
Medium-sized Companies | Jotform Score 8.7 out of 10 | Optimizely Web Experimentation Score 8.7 out of 10 |
Enterprises | Verint Voice of the Customer Score 7.8 out of 10 | Optimizely Web Experimentation Score 8.7 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Medallia Video | UserTesting | |
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Likelihood to Recommend | 8.0 (2 ratings) | 8.1 (135 ratings) |
Likelihood to Renew | - (0 ratings) | 7.5 (5 ratings) |
Usability | - (0 ratings) | 8.4 (123 ratings) |
Availability | - (0 ratings) | 9.1 (1 ratings) |
Performance | - (0 ratings) | 9.1 (1 ratings) |
Support Rating | - (0 ratings) | 9.0 (125 ratings) |
Implementation Rating | - (0 ratings) | 9.1 (3 ratings) |
Configurability | - (0 ratings) | 7.3 (1 ratings) |
Product Scalability | - (0 ratings) | 7.3 (1 ratings) |
Vendor post-sale | - (0 ratings) | 9.1 (1 ratings) |
Vendor pre-sale | - (0 ratings) | 9.1 (1 ratings) |
Medallia Video | UserTesting | |
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Likelihood to Recommend | Medallia | UserTesting |
Pros | Medallia | UserTesting |
Cons | Medallia | UserTesting |
Likelihood to Renew | Medallia No answers on this topic | UserTesting |
Usability | Medallia No answers on this topic | UserTesting |
Reliability and Availability | Medallia No answers on this topic | UserTesting |
Performance | Medallia No answers on this topic | UserTesting |
Support Rating | Medallia No answers on this topic | UserTesting |
Implementation Rating | Medallia No answers on this topic | UserTesting |
Alternatives Considered | Medallia No answers on this topic | UserTesting |
Scalability | Medallia No answers on this topic | UserTesting |
Return on Investment | Medallia | UserTesting |
ScreenShots | UserTesting Screenshots |