MediaSilo vs Vidyard

• Vidyard is the only service I've found that allows easy tagging so videos can be easily flagged and updated when a feature or part of our software is changed.
• Vidyard allows for tracking of who has viewed the videos and what parts so videos can be revised if the desired outcome is not achieved.
• Vidyard allows for playlists, which enables a clear path of training to be established.

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• We are quite demanding, so the things we'd like to see improved are more about the roadmap of things we are hoping will be possible soon rather than faults. The recent upgrade to the back end has solved any gripes we've had so far.
• To get the cookie tracking right (so you can see who is watching and when) means you've got to follow the right steps for adding the video to outgoing emails. It's possible to get it wrong and mess up the tracking.
• I once lost a video recording that I did in the mobile app which was infuriating. Simple fix, record the video using your phone's camera app, and then upload it in the mobile app.

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• Vidyard gives us visibility and control over our videos that free solutions don't offer.
• We are able to trigger other marketing campaigns based on the results we see from Vidyard, which we weren't able to do before
• Figuring out the exact value is not as easy as it should be because of the way you pull reports from Vidyard.

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