What users are saying about
6 Ratings
1 Rating
6 Ratings
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Score 7 out of 100
1 Rating
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Score 9.1 out of 100

Likelihood to Recommend

Medisoft

For smaller practices that do not bill insurance, Medisoft may be a bit more than they really need. However, if they desire the ability to track patient appointments and financials all in one place, as well as run detailed reports on practice data, this still may be a good option.
Lori Scarmardo | TrustRadius Reviewer

TotalMD EHR

To date, TotalMD EHR is being used in many specialties, including chiropractic, general surgery, home healthcare, mental health, internal medicine, family practice, plastic surgery, OB/GYN and alternative medicine. Because the system is available as both server-based (in-house system) or cloud-based, each practice may choose which option may better suit the way they care for patients, based on portability needs.
Scott Hoehn | TrustRadius Reviewer

Feature Rating Comparison

Billing and Claims Management

Medisoft
7.2
TotalMD EHR
9.1
Real-time eligibility verification
Medisoft
9.0
TotalMD EHR
9.1
Claims management
Medisoft
8.0
TotalMD EHR
9.1
Coding
Medisoft
7.0
TotalMD EHR
9.1
Patient billing
Medisoft
7.0
TotalMD EHR
9.1
Financial Reporting
Medisoft
5.0
TotalMD EHR
9.1

Patient Scheduling

Medisoft
9.8
TotalMD EHR
9.1
Rule-based scheduling
Medisoft
10.0
TotalMD EHR
9.1
Automated appointment reminders
Medisoft
10.0
TotalMD EHR
9.1
Automated patient check-in
Medisoft
10.0
TotalMD EHR
Multi-location support
Medisoft
10.0
TotalMD EHR
9.1
Calendar interface
Medisoft
9.0
TotalMD EHR
9.1

Electronic Medical Records

Medisoft
8.8
TotalMD EHR
9.1
Charting / document management
Medisoft
9.0
TotalMD EHR
9.1
Templates
Medisoft
9.0
TotalMD EHR
9.1
Patient portal
Medisoft
10.0
TotalMD EHR
9.1
Mobile/tablet support
Medisoft
8.0
TotalMD EHR
9.1
Fax integration
Medisoft
10.0
TotalMD EHR
9.1
Integration with other EMR and PM systems
Medisoft
9.0
TotalMD EHR
9.1
Workflow automation
Medisoft
7.0
TotalMD EHR
9.1
Speech recognition
Medisoft
7.0
TotalMD EHR
9.1
Customization
Medisoft
10.0
TotalMD EHR
9.1
E-prescribing
Medisoft
9.0
TotalMD EHR
9.1

Medical Security and Privacy

Medisoft
9.5
TotalMD EHR
9.1
HIPAA compliance
Medisoft
10.0
TotalMD EHR
9.1
Role-based permission levels
Medisoft
10.0
TotalMD EHR
9.1
Data backups and redundancy
Medisoft
9.0
TotalMD EHR
9.1
Local mode / networking failsafe
Medisoft
9.0
TotalMD EHR
9.1

Workflow and Scale

Medisoft
8.3
TotalMD EHR
9.1
Task tracking
Medisoft
8.0
TotalMD EHR
9.1
Specialty-specific workflows
Medisoft
8.0
TotalMD EHR
9.1
Multi-office / multi-physician capabilities
Medisoft
9.0
TotalMD EHR
9.1

Pros

Medisoft

  • Medisoft is relatively easy to use.
  • There are a lot of customizable features.
  • Training users on the product is not a long process because it is intuitive.
Lauren Benson | TrustRadius Reviewer

TotalMD EHR

  • Since TotalMD EHR is a completely integrated system with its TotalMD Practice Management and Patient Billing counterpart, the chance of data entry error across systems is minimized. Provider assessments translate directly to billing data, thus decreasing claim rejections, dramatically.
  • Templates are quickly and easily customized by the provider, for any and all specialties, based on the way the provider works as opposed to the way programmers decide.
  • Powerful tracking system allows providers to follow lab orders, medications, referral information and more, which enhances the ability to provide better care.
Scott Hoehn | TrustRadius Reviewer

Cons

Medisoft

  • Medisoft is hard to teach to new employees.
Katy Wilk | TrustRadius Reviewer

TotalMD EHR

  • Although third-party applications are available for smartphone access to certain information, we are hoping to see such applications developed directly by TotalMD, to continue with their all-in-one approach, which minimizes any chance of data error.
  • Third-party biometric devices (fingerprint, retinal scan, etc.) can be utilized with the HL7 import capabilities of TotalMD. However, we would like to see such scanning devices created specifically for TotalMD. By doing so, the installation, configuration and support would be handled by one company, rather than a third party.
Scott Hoehn | TrustRadius Reviewer

Alternatives Considered

Medisoft

I prefer Medisoft due to ease of use, functionality and custom report features. In my experience with other software programs I found them to be either less user friendly or lacking in key features that we require for our particular practice.
Lori Scarmardo | TrustRadius Reviewer

TotalMD EHR

[We assessed] bringing on another product to our lineup (previously we were top national resellers of Medisoft and AltaPoint). However, TotalMD quickly became our flagship product, as it has proven to have the lowest maintenance/support requirements, the easiest to learn for both practitioners as well as support personnel and is the most affordable (most bang-for-the-buck) for our clients. Supporting over a thousand clients throughout the US, Canada, Guam and Puerto Rico for the past 23 years, we always hold our clients' best interests in mind.
Scott Hoehn | TrustRadius Reviewer

Return on Investment

Medisoft

  • Medisoft is a good product, but I feel the cost of assurance is too high.
  • With all the different components each being billed separately adds up quickly.
  • Keeping patient charts/bills up to date is pretty easy.
Lauren Benson | TrustRadius Reviewer

TotalMD EHR

  • Since TotalMD is one of the few EHR systems on the market today, that does not have a required annual (and usually very pricey) support agreement, its fast user implementation time requirement and the many error cross-checking systems, the ROI for most practices, can be seen in a few months.
  • Data conversion from several software systems (Medisoft, AltaPoint, Lytec and Visionary) are typically included at no cost, saving many practices thousands of dollars when they switch from a lesser product. The technical team at TotalMD can convert data from most any other product at very reasonable rates.
Scott Hoehn | TrustRadius Reviewer

Pricing Details

Medisoft

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

TotalMD EHR

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Medisoft
7.0
TotalMD EHR
9.1

Usability

Medisoft
8.0
TotalMD EHR

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