Meditech Electronic Health Records vs. NextGen Healthcare EHR

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Meditech Electronic Health Records
Score 8.8 out of 10
N/A
Meditech, headquartered in Westwood, MA offers EHR software.N/A
NextGen Healthcare EHR
Score 7.9 out of 10
N/A
NextGen® EHR solutions meet the needs of ambulatory practices of all sizes by helping users coordinate patient care, while complying with healthcare reform demands such as the Merit-based Incentive Payment System (MIPS), population health, and other value-based care requirements. NextGen® Enterprise EHR built for large practices delivers a fully integrated, scalable system that helps clients achieve interoperability, patient engagement, regulatory compliance, and value-based…N/A
Pricing
Meditech Electronic Health RecordsNextGen Healthcare EHR
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Meditech Electronic Health RecordsNextGen Healthcare EHR
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Meditech Electronic Health RecordsNextGen Healthcare EHR
Considered Both Products
Meditech Electronic Health Records

No answer on this topic

NextGen Healthcare EHR
Chose NextGen Healthcare EHR
Better customization, equal support (poor), better reporting (much better)
Top Pros
Top Cons
Features
Meditech Electronic Health RecordsNextGen Healthcare EHR
Billing and Claims Management
Comparison of Billing and Claims Management features of Product A and Product B
Meditech Electronic Health Records
4.4
1 Ratings
54% below category average
NextGen Healthcare EHR
8.4
16 Ratings
9% above category average
Real-time eligibility verification4.01 Ratings8.616 Ratings
Claims management5.01 Ratings8.016 Ratings
Coding5.01 Ratings8.615 Ratings
Patient billing4.01 Ratings9.014 Ratings
Financial Reporting4.01 Ratings8.014 Ratings
Patient Scheduling
Comparison of Patient Scheduling features of Product A and Product B
Meditech Electronic Health Records
4.6
1 Ratings
54% below category average
NextGen Healthcare EHR
8.6
13 Ratings
7% above category average
Rule-based scheduling4.01 Ratings8.01 Ratings
Automated appointment reminders2.01 Ratings8.313 Ratings
Automated patient check-in4.01 Ratings9.01 Ratings
Multi-location support7.01 Ratings9.01 Ratings
Calendar interface6.01 Ratings8.510 Ratings
Electronic Medical Records
Comparison of Electronic Medical Records features of Product A and Product B
Meditech Electronic Health Records
6.4
2 Ratings
13% below category average
NextGen Healthcare EHR
6.9
16 Ratings
5% below category average
Charting / document management7.02 Ratings7.516 Ratings
Templates6.01 Ratings6.715 Ratings
Patient portal6.01 Ratings6.516 Ratings
Mobile/tablet support8.02 Ratings6.011 Ratings
Fax integration8.02 Ratings7.01 Ratings
Integration with other EMR and PM systems3.01 Ratings7.710 Ratings
Workflow automation5.01 Ratings5.01 Ratings
Speech recognition3.01 Ratings7.511 Ratings
Customization9.02 Ratings7.313 Ratings
E-prescribing9.02 Ratings8.015 Ratings
Medical Security and Privacy
Comparison of Medical Security and Privacy features of Product A and Product B
Meditech Electronic Health Records
8.3
2 Ratings
1% below category average
NextGen Healthcare EHR
7.7
16 Ratings
9% below category average
HIPAA compliance10.02 Ratings9.016 Ratings
Role-based permission levels10.02 Ratings6.01 Ratings
Data backups and redundancy6.01 Ratings9.01 Ratings
Local mode / networking failsafe7.01 Ratings7.01 Ratings
Workflow and Scale
Comparison of Workflow and Scale features of Product A and Product B
Meditech Electronic Health Records
8.0
2 Ratings
2% above category average
NextGen Healthcare EHR
6.8
16 Ratings
14% below category average
Task tracking7.01 Ratings6.01 Ratings
Specialty-specific workflows7.02 Ratings6.01 Ratings
Multi-office / multi-physician capabilities10.02 Ratings8.516 Ratings
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Meditech Electronic Health RecordsNextGen Healthcare EHR
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Score 8.6 out of 10
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Score 8.6 out of 10
Medium-sized Companies
Qualifacts CareLogic EHR
Qualifacts CareLogic EHR
Score 9.9 out of 10
Qualifacts CareLogic EHR
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Score 9.9 out of 10
Enterprises
Epic
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Score 8.3 out of 10
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Score 8.3 out of 10
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User Ratings
Meditech Electronic Health RecordsNextGen Healthcare EHR
Likelihood to Recommend
9.0
(2 ratings)
8.0
(17 ratings)
Usability
-
(0 ratings)
6.4
(11 ratings)
Performance
-
(0 ratings)
7.0
(1 ratings)
Support Rating
-
(0 ratings)
1.8
(1 ratings)
User Testimonials
Meditech Electronic Health RecordsNextGen Healthcare EHR
Likelihood to Recommend
Meditech
Meditech is well-suited to small, independent hospitals requiring a flexible, mostly full-featured EHR with good support. The Expanse upgrade was a significant step forward, and brought the system into the modern world of touch devices while reducing clinician documentation burden.
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NextGen Healthcare
I would recommend NextGen Healthcare EHR 9 times out of 10 for a mid-sized multi-specialty practice, internal medicine, family practice, peds, and behavioral health (for CHCs, FQHCs, and private practice), but beyond that, I don't believe that NextGen Healthcare EHR is the best solution most times. Consider having all staff at all levels read "Raving Fans" and employ the model. Do what you do well, don't do what you can't do well. You'll be far more successful.
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Pros
Meditech
  • Clean interface, easy to see alerts
  • Light footprint on computers, quick to load
  • Good organization of clinical material on the toolbar
Read full review
NextGen Healthcare
  • NextGen has always stayed on top of the many changes every year and remained certified. I have seen many EHR companies go out of business or seen users have to change EHR systems in order to remain compliant for reporting.
  • With NextGen, I am able to make a few customizations that my providers ask for to make their documentation easier. Not all EHR's are customizable. While it is not best practice to do a lot of customizations, sometimes it is worth the extra work to keep your providers happy!
  • I love going to the NextGen User Group Meeting they have every year. I always learn things I didn't know and learn more about the things I do. They offer classes for everyone no matter what you do that pertains to NextGen. Even Government updates for healthcare.
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Cons
Meditech
  • Poor reporting
  • Difficult to view grid data, such as complete medication history
  • A lot of interfacing with its own product due to code differences
Read full review
NextGen Healthcare
  • EHR and Practice Management are two completely different interfaces within the same program and are not easily navigated.
  • Only super users can perform all tasks, making it so all staff needs to become a super user.
  • Credit Card processing is difficult to set up and change-- we moved offices but need to process CC payments through our old office.
  • When patients prefill their registration information online, we are unable to confirm their insurance information due to small glitches with the program.
  • There are multiple ways to view the daily schedule, and none of them are easy to use.
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Usability
Meditech
No answers on this topic
NextGen Healthcare
The usability of the product is great. The difficulty that we have is in the background with the speed of servers or of things loading. If there are any issues with the remote server, things can really slow down drastically.
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Performance
Meditech
No answers on this topic
NextGen Healthcare
Pages load quickly and reports are uploaded quickly. It just takes far too many clicks to get anything complete in this program. If a patient wants to pay for something after we have checked them out of their appointment, or wants to make an appointment it is not efficient. In a busy practice like ours efficiency is key and we need to keep the flow going
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Support Rating
Meditech
No answers on this topic
NextGen Healthcare
Tier 1 support is useless. They gather details we've already provided and have no idea how to help us. Techs just call rather than scheduling an appointment which means we are in the middle of something else and our internal IT is unavailable to provide appropriate connection. Webex details aren't provided in advance of the call so it's difficult to get connected timely to have a conversation in real time during the support session. Many issues drag on for months and tickets get closed without resolution. It's a "known issue" is the most unhelpful response to a recurring problem. UGM Learning Lab is perfect because the issues based experts are there! It would be ideal to always be connected like that in real time
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Alternatives Considered
Meditech
No answers on this topic
NextGen Healthcare
NG is like no other software I have ever used. I thought if you used one software they are all alike. Not this software, it is totally different but let me tell you very thorough and it also can track anything that anyone has done in a work day. Good auditing system.
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Return on Investment
Meditech
No answers on this topic
NextGen Healthcare
  • Our AR days are very low compared to industry standard.
  • We end up using many 3rd party tools (IMO, virtual scribes, voice recognition, etc.) to accommodate shortfalls.
  • In my experience, some support issues take over a year to resolve. In the meantime, you have to develop workarounds.
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ScreenShots

NextGen Healthcare EHR Screenshots

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