Meltwater vs. Twitonomy

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Meltwater
Score 6.6 out of 10
N/A
Meltwater Media Intelligence platform is a set of public relations software tools for media monitoring, social media monitoring, and collecting brand insights. The four areas of functionality are Monitor, Analyze, Distribute, and Engage. (Note that this product combines features from the vendor Meltwater's former Buzz, Press, and News products.)N/A
Twitonomy
Score 8.0 out of 10
N/A
Twitonomy is a social media analytics tool built specifically for Twitter. It provides users with features such as detailed analytics for any user, search analytics, tweet monitoring, and actionable insights through robust reporting.N/A
Pricing
MeltwaterTwitonomy
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
MeltwaterTwitonomy
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details——
More Pricing Information
Best Alternatives
MeltwaterTwitonomy
Small Businesses
Newswire
Newswire
Score 8.3 out of 10
Publer
Publer
Score 9.8 out of 10
Medium-sized Companies
Cision Communications Cloud
Cision Communications Cloud
Score 7.6 out of 10
Social Suite by Reputation.com
Social Suite by Reputation.com
Score 9.3 out of 10
Enterprises
Cision Communications Cloud
Cision Communications Cloud
Score 7.6 out of 10
Social Suite by Reputation.com
Social Suite by Reputation.com
Score 9.3 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
MeltwaterTwitonomy
Likelihood to Recommend
5.7
(71 ratings)
8.0
(3 ratings)
Likelihood to Renew
8.0
(9 ratings)
-
(0 ratings)
Usability
2.2
(3 ratings)
-
(0 ratings)
Availability
10.0
(1 ratings)
-
(0 ratings)
Support Rating
7.5
(28 ratings)
-
(0 ratings)
In-Person Training
8.0
(1 ratings)
-
(0 ratings)
Online Training
8.0
(1 ratings)
-
(0 ratings)
Implementation Rating
6.1
(2 ratings)
-
(0 ratings)
Vendor post-sale
1.0
(1 ratings)
-
(0 ratings)
Vendor pre-sale
9.1
(1 ratings)
-
(0 ratings)
User Testimonials
MeltwaterTwitonomy
Likelihood to Recommend
Meltwater
Meltwater is well-suited for agencies that have an engagement team who is looking to service a variety of client needs such as social media reporting, public relations outreach, and community management. If you're looking to have a platform serve just one need, you can still use Meltwater but will get more bang for your buck if you are needing a variety of tools.
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Diginomy
Checking all its feature which are in abundant , it can help you in th growth of your business. 1. Browse, search, filter and get insights on the people you follow and those who follow you. 2. Which tweets were favorite of most of your followers. 3. Track clicks on the links in your tweets 4. Export data in multiple formats. 5. Reporting formats. 6. Get actionable insights on your followers with Followers Report
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Pros
Meltwater
  • Media research - you can search for relevant publications and journalists to add to your media list.
  • Earned media coverage - you can search for coverage of your brand and find news stories that also include data that may be useful (how many people did the story reach for example).
  • Building media lists - if you have no current existing list, you can build and export one in Excel for example.
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Diginomy
  • Generates leads, helping brands to grow using its analytical reports.
  • Can record and track your #hastags, mentions, tweets, retweets, comments, likes etc.
  • Lets you optimize your content and engagement strategies on Twitter.
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Cons
Meltwater
  • The dashboards are not user-friendly, customizable (color, font size, etc.), or worthy of presenting to a client. All of the insights from a dashboard get pulled from the platform and placed into a more client-friendly presentation.
  • Paywalls for certain publications connected to who-knows-what. DowJones racket limits media monitoring capabilities and results in manual searches for a growing number of publications.
  • TVeyes, the broadcast monitoring arm of the media monitoring capabilities, just needs TLC and to become more client-facing. Currently, the links produced to share clips look sketchy, and they have a relatively short shelf life.
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Diginomy
  • Sometimes it may give incorrect data as you can get old tweets which you don't want.
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Likelihood to Renew
Meltwater
Meltwater works well for our organization and has allowed us to meet our internal goals. We are always open to new products and services that may be able to provide similar or better features; however, our experience has been that many of Meltwater's competitors are not up to the task.
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Diginomy
No answers on this topic
Usability
Meltwater
Once you get some basic training it's pretty easy to use. I would like to see training manuals, or instructional videos to help me explore features I'm not currently using.
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Diginomy
No answers on this topic
Support Rating
Meltwater
Our account rep at Meltwater went dark for a long time. Then, a couple of weeks ago, our new account manager reached out to set up a meeting. Apparently, they had a big shakeup in the company, and there were some personnel changes. Our new account rep was great in discussing the platform's capabilities that were available to us and even offered to schedule a follow-up meeting with his technical team to introduce our new social media team members to the platform and how it could help them with their jobs.
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Diginomy
No answers on this topic
In-Person Training
Meltwater
Again, really in-depth and helpful for a program that is really easy to use.
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Diginomy
No answers on this topic
Online Training
Meltwater
Walked step by step through program. Very informative on a program that doesn't require much training.
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Diginomy
No answers on this topic
Implementation Rating
Meltwater
You are only allowed 15 users, so make sure you've identified who will have access to use the tool.
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Diginomy
No answers on this topic
Alternatives Considered
Meltwater
I was looking for a full-service option. I did some research. What really sold me was the presentation. They offered products that were helpful, and I wasn’t even aware of them. It is more expensive than the other products that are out there, but you get more. The other companies are good, but Meltwater Media Intelligence is more full service.
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Diginomy
Twitonomy helps you understand your profile's / word's / campaign's deep learning and analyse it with great reporting formats, graphs etc. It will allow you to download all these datas also. It gives real time data, fast tracking of keywords giving you an updated response and result. Checking these data you can continue to work on your campaign or you can discontinue it
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Return on Investment
Meltwater
  • As a PR firm, we rely on the media databases that [Meltwater Media Intelligence Platform] supplies to deliver the media exposure that they expect from us.
  • We utilize their tracking of media hits for our overall reporting to our clients.
  • Both of these are advantageous in helping us to not only keep our existing clients happy but also to gain new clients (and, in turn - revenue), as well.
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Diginomy
  • Conversion rates increased after using this tool.
  • Clients are happy with the result.
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