MessageBird

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
MessageBird
Score 5.4 out of 10
N/A
MessageBird is a CPaaS with APIs that allows users to incorporate VoIP calling, SMS messaging, and other means of communication into their app, website, or communication system. It's VoIP functionality includes Call Recording, Call Transcription, and Answering Machine Detection. Calls are billed per second. According to the vendor, the product is scalable enough to use for call centers. In addition to calls, MessageBird Voice can also be used to send text-to-speech voice messages, for security…
$0.01
per message
Pricing
MessageBird
Editions & Modules
API Pricing - WhatsApp
$0.01
per message
API Pricing - Voice
$0.01
per minute
API Pricing - SMS
$0.01
per message
API Pricing - Numbers
$1
per month
Pro
$50
per month
Pro Plus
$150
per month
Start Up
Free
Custom Plan
Contact sales team
Offerings
Pricing Offerings
MessageBird
Free Trial
No
Free/Freemium Version
No
Premium Consulting/Integration Services
No
Entry-level Setup FeeNo setup fee
Additional Details—
More Pricing Information
Community Pulse
MessageBird
Considered Both Products
MessageBird
Chose MessageBird
Twilio prices were much higher for our initial volume (30k SMS/month). But they have more APIs and more services if you need to integrate email, SMS, and other channels.
We didn't need those features, only basic SMS and email, so we kept each feature from one provider. Email …
Chose MessageBird
Regarding WhatsApp Business, it is a very useful tool because templates can be programmed for the entire organization and clients can also be referred to other users in order to decongest an agent who can become quite busy. Otherwise there would be no way to serve you through …
Top Cons
Best Alternatives
MessageBird
Small Businesses
Telegram
Telegram
Score 8.9 out of 10
Medium-sized Companies
Telegram
Telegram
Score 8.9 out of 10
Enterprises
Telegram
Telegram
Score 8.9 out of 10
All AlternativesView all alternatives
User Ratings
MessageBird
Likelihood to Recommend
9.6
(2 ratings)
User Testimonials
MessageBird
Likelihood to Recommend
MessageBird
MessageBird seems to me a very useful tool for the times we are living [in] and the paradigm shift in corporate communications in all industries. It is very good at exchanging information and plain text. It works with some difficulty for sending images and other functionalities that the real WhatsApp application has, but the client on the other side does not know about this and sometimes sends information such as location that it is not possible to obtain.
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Pros
MessageBird
  • SMS delivery
  • Webhooks for delivery reports
  • SMS pricing
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Cons
MessageBird
  • It does not accept all the functions of whatsapp
  • It has no integration with the Pipedrive CRM
  • Sometimes it doesn't work in real time, leaving clients waiting in an invisible "queue"
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Alternatives Considered
MessageBird
Twilio prices were much higher for our initial volume (30k SMS/month). But they have more APIs and more services if you need to integrate email, SMS, and other channels. We didn't need those features, only basic SMS and email, so we kept each feature from one provider. Email from Sendgrid and SMS from MessageBird
Read full review
Return on Investment
MessageBird
  • Quick contact with collection clients
  • Delivers the feeling of instantaneous
  • It is good to start the relationship, but continue it through the call center.
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ScreenShots