24sessions, from MessageBird

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
24sessions, from MessageBird
Score 5.5 out of 10
N/A
24sessions is a video customer engagement software solution, now from MessageBird since the April, 2021 acquisition. It supports scheduling, video calling experiences and analytics solution to drive the customer journey. It enables users to create video calls that comply with security requirements and existing workflows.N/A
Pricing
24sessions, from MessageBird
Editions & Modules
No answers on this topic
Offerings
Pricing Offerings
24sessions, from MessageBird
Free Trial
No
Free/Freemium Version
No
Premium Consulting/Integration Services
No
Entry-level Setup FeeNo setup fee
Additional Details—
More Pricing Information
Community Pulse
24sessions, from MessageBird
Considered Both Products
24sessions, from MessageBird
Chose 24sessions, from MessageBird
I use 24sessions predominantly as I have large discount with it and it works for scheduling clients. The user interface is helpful for past meetings.

24sessions is click and go - no account or software is needed for the client.
Top Cons
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User Ratings
24sessions, from MessageBird
Likelihood to Recommend
5.0
(1 ratings)
User Testimonials
24sessions, from MessageBird
Likelihood to Recommend
MessageBird
24sessions is perfect for appointments such as coaching (my use case) where you want them to be able to go into your booking calendar, choose a time and schedule the appointment - or to schedule it from your end. They they get an email on creation and reminder email. I find it not helpful or at least, not at all intuitive, for setting up a host created meeting immediately. You can create it so you can be live at anytime, but host created isn't as any to set up
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Pros
MessageBird
  • Call reminders and follow up incl reviews
  • Easy for the client to access the call without needing to download software
  • Customizable branding
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Cons
MessageBird
  • Recording feature being available again
  • Faster call set for spur of the moment, host initiated calls
  • No ability to call in using a phone for those without internet/low speed access.
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Alternatives Considered
MessageBird
I use 24sessions predominantly as I have large discount with it and it works for scheduling clients. The user interface is helpful for past meetings. 24sessions is click and go - no account or software is needed for the client. Zoom and Google Meet do have dial-in capabilities. Zoom is more widely known so potentially more trusted for clients, even though similar abilities. Zoom is more customisable in the call (turn off certain thing or on others). Google Meet is great for google account clients, but a surprising number don't have Google accts I've found.
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Return on Investment
MessageBird
  • Easy video calling for scheduled appointments has meant customer retention as they don't need specific software etc to have a call.
  • Negative impact whilst our internet has been slow as I've been unable to use the product well as dial in to the call using a phone option.
  • Emails reminders has meant more clients turning up for the calls leading to retained income and happier customers.
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ScreenShots