OpenText Business Process Monitor vs. Sensu, by Sumo Logic

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
OpenText Business Process Monitor
Score 10.0 out of 10
N/A
OpenText Business Process Monitor, formerly from Micro Focus, is a synthetic application monitoring tool.N/A
Sensu
Score 8.0 out of 10
Enterprise companies (1,001+ employees)
Sensu, now from Sumo Logic (acquired in June of 2021) is presented as a future-proof solution for multi-cloud monitoring at scale. The Sensu monitoring event pipeline is used by businesses to automate their monitoring workflows and gain visibility into their multi-cloud environments. The vendor boasts companies like Sony, Box.com, and Activision use Sensu to help deliver value to their customers. Sensu offers a comprehensive monitoring solution for enterprises, providing visibility across every…N/A
Pricing
OpenText Business Process MonitorSensu, by Sumo Logic
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
OpenText Business Process MonitorSensu
Free Trial
NoYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeOptional
Additional Details
More Pricing Information
Community Pulse
OpenText Business Process MonitorSensu, by Sumo Logic
Top Pros
Top Cons
Features
OpenText Business Process MonitorSensu, by Sumo Logic
Application Performance Management
Comparison of Application Performance Management features of Product A and Product B
OpenText Business Process Monitor
9.0
1 Ratings
17% above category average
Sensu, by Sumo Logic
-
Ratings
Application monitoring9.01 Ratings00 Ratings
Database monitoring9.01 Ratings00 Ratings
Threshold alerts9.01 Ratings00 Ratings
Predictive capabilities8.01 Ratings00 Ratings
Application performance management console10.01 Ratings00 Ratings
Out-of-the box templates to monitor applications8.01 Ratings00 Ratings
Application dependency mapping and thresholding8.01 Ratings00 Ratings
Virtualization monitoring9.01 Ratings00 Ratings
Server availability and performance monitoring10.01 Ratings00 Ratings
Server usage monitoring and capacity forecasting10.01 Ratings00 Ratings
Best Alternatives
OpenText Business Process MonitorSensu, by Sumo Logic
Small Businesses
GitLab
GitLab
Score 8.9 out of 10
InfluxDB
InfluxDB
Score 8.5 out of 10
Medium-sized Companies
ManageEngine Site24x7
ManageEngine Site24x7
Score 9.1 out of 10
IBM Instana
IBM Instana
Score 9.0 out of 10
Enterprises
ManageEngine Site24x7
ManageEngine Site24x7
Score 9.1 out of 10
IBM Instana
IBM Instana
Score 9.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
OpenText Business Process MonitorSensu, by Sumo Logic
Likelihood to Recommend
9.0
(1 ratings)
8.6
(2 ratings)
Support Rating
-
(0 ratings)
3.0
(1 ratings)
User Testimonials
OpenText Business Process MonitorSensu, by Sumo Logic
Likelihood to Recommend
OpenText
It is really good to have Business Process Monitor for being proactive with monitoring critical business services. And it is even more recommended along with APM. However, you will still need some training in order to configure them as they are sophisticated tools.
Read full review
Sumo Logic
  • Well suited for raising pagers when you have count-based metrics.
  • Well suited for threshold-based metrics.
  • Not well suited for tracking events over the day, since graphs and other visualizations are missing.
Read full review
Pros
OpenText
  • Being proactive in monitoring critical business services.
  • Uses pre-saved scripts using Vugen.
  • Almost all protocols are supported by it.
Read full review
Sumo Logic
  • Unique concept as a "monitoring router" that can tie services together.
  • Backward-compatible with Nagios environments.
  • More of a DevOps focus than Nagios.
Read full review
Cons
OpenText
  • It depends heavily on Vugen so it would be great to give more courses on writing scripts in the Business Process Monitor trainings.
  • When issues arise, we don't have insights into if the issue is from the script itself or if it is a real issue. Here you lose trust in determining which is right until you interfere personally. As an example, one day I got an alert from a business server and the issue was that the script didn't finish successfully and thus it kept the session opened. So the next schedule of the script will fail, not because there is a real issue on the business service, but because you need to go yourself open the application, close all pages, then log out so that the script will continue to monitor.
Read full review
Sumo Logic
  • Cannot be solely used for tracking metrics over time.
  • Not a very good UI.
Read full review
Support Rating
OpenText
No answers on this topic
Sumo Logic
Sensu's customer support was always willing to work with us but never really seemed to learn much from our experiences. I think they get a lot of customers with DevOps IT teams that are willing to put in a lot of elbow grease to get the most of Sensu's architecture. However, despite explaining my continued disappointment with their documentation and the overall flow of the product, I never got much more than a "sorry" and a notice that their documentation was open source if I wanted to contribute to it. The problem, of course, is that you can't document what you don't understand. I'm a former technical writer, so I know that better than most.
Read full review
Alternatives Considered
OpenText
We didn't try anything else as we are satisfied with Business Process Monitor.
Read full review
Sumo Logic
Have used New Relic and Sematext Cloud for APM and for tracking over days and visualizing the issues. But those are very expensive as compared to Sensu.
Read full review
Return on Investment
OpenText
  • Proactive.
  • Monitors critical services by simulating every step you could use and get alerts for performance issues and availability issues.
  • Has almost all the needed protocols to write a script.
Read full review
Sumo Logic
  • Standing up the Sensu Go server took very little effort.
  • Setting up and maintaining the build processes and deployment logic for Sensu assets and checks was somewhat exhausting and resulted in lower adoption among non-DevOps IT.
  • The limited web interface resulted in lower adoption among non-DevOps IT.
Read full review
ScreenShots

Sensu Screenshots

Screenshot of Sensu dashboard homepageScreenshot of Sensu dashboard namespace switcherScreenshot of Sensu events displayed in Grafana. In the examples above, Sensu is comfortably handling 40,000 Sensu agent connections (and their keepalives) and processing over 36,000 events per second.Screenshot of Sensu events displayed in Grafana. In the examples above, Sensu is comfortably handling 40,000 Sensu agent connections (and their keepalives) and processing over 36,000 events per second.