OpenText SiteScope vs. Sentry

SiteScope is definitely well suited in an HP server environment. It is also well suited for virtual server environments. It is also well suited for those who are happy with email and text based message alerting. It may not be appropriate in other environments where monitoring physical components is critical. Because HP SiteScope does not monitor certain physical components, it does fall short of being able to be a "one stop shop solution" in regard to monitoring. It is not well suited for those looking for logic in how alerts are sent and cascade to other people or groups.

Incentivized

Great for standard web application performance monitoring, analytics and error reporting. Shows line level code errors, gives insight into performance issues (plugins, API issues, etc.). Automation and scheduled scanning in production gives client visibility into 'after deployment' value. Also lets a relatively small number of developers keep tabs on a handful of different site/applications without needing a bunch of tools. The UI is pretty complicated and can be overwhelming for new users. Documentation could be better for the learning curve,

Incentivized

• Alerts can be configured as per business requirement.
• It can take remedial action, when defined for a particular situation.
• Severity, priority of tickets which are created upon a trigger can be well defined.
• The teams which need to be alerted can be configured in the tool itself, in case of any event.

Incentivized

• Great web interface. Lots of data available in a really clean format, with filtering options and more.
• Per-user exception tracking. User is complaining about something being broken? Look up their account ID in Sentry and you can see if they've run into any exceptions (with device information included, of course).
• Source map uploading. Took a little while to figure this out but now we have our deploy script upload sourcemaps to Sentry on each deployment, meaning we get to see stack traces that aren't obfuscated!
• Very generous free tier – 10,000 events per month. We're nowhere near that yet.

Incentivized

• Sitescope is particularly used for infrastructure monitoring. Other kinds of monitors cannot be set using HP sitescope.
• Sitescope cannot have graphs like splunk which is why we have splunk as well which is an additional cost for the company.
• We can't have a direct regex operations on data inside HP sitescope. We need to have the logs placed as a single log and then do that.

Incentivized

• Alert Configuration. Would be really helpful to have multiple logical groupings within the "If" section of a single configurable alert.
• Alert Copying. Being able to copy an alert from one project to another would be super beneficial.
• Alert Tags. Better UI around how we select which tags are getting sent with each alert instead of a tiny text box.

Incentivized

Very straightforward and easy to use once you get past the short learning curve.

Incentivized

Can't really answer this. Setup was easy and no support has really been used at this point.

Incentivized

SiteScope unified console is a powerful tool for operators to easily detect warnings and alerts grouped by its hierarchical organization with real-time status displaying continuously the whole health map.

Incentivized

We used Rollbar but didn't like the configuration its not easy. And also doesn't support wide features like Sentry although its a cheaper option but doesn't have the dash-boarding like Sentry and its was not easy to integrate webhooks for different purposes. Somehow many people in company where not able to understand Rollbar dashboard who were very much used to Sentry.

Incentivized

• Sitescope does exactly what it was purchased for. It may take some time to set it up but once its set up it is a rock solid product.

Incentivized

• It helped stabilize our system in the beginning
• We had to take it down later due to internal reasons and majorly because of cost-cutting process
• If someone has a unstable system and have no way to figure out what to do, can use sentry at least temporarily along with some other APM to fix their system faster

Incentivized