OpenText SiteScope vs. SolarWinds AppOptics

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
OpenText SiteScope
Score 8.0 out of 10
N/A
OpenText's SiteScope is an agentless application performance monitoring tool with hybrid support across a variety of systems and vendors. Sitescope also offers automated workflow and incident identification and remediation capabilities, and rapid installation-to-monitoring processes.N/A
SolarWinds AppOptics
Score 8.2 out of 10
N/A
SolarWinds AppOptics (formerly Librato) is an IT infrastructure monitoring service and APM, based on technology acquired by SolarWinds with Librato in 2015 to expand its cloud monitoring portfolio.N/A
Pricing
OpenText SiteScopeSolarWinds AppOptics
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
OpenText SiteScopeSolarWinds AppOptics
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
OpenText SiteScopeSolarWinds AppOptics
Top Pros
Top Cons
Features
OpenText SiteScopeSolarWinds AppOptics
Application Performance Management
Comparison of Application Performance Management features of Product A and Product B
OpenText SiteScope
8.1
6 Ratings
6% above category average
SolarWinds AppOptics
6.8
30 Ratings
11% below category average
Application monitoring6.16 Ratings8.530 Ratings
Database monitoring8.25 Ratings7.528 Ratings
Threshold alerts8.96 Ratings6.326 Ratings
Predictive capabilities7.94 Ratings4.612 Ratings
Application performance management console8.04 Ratings7.026 Ratings
Collaboration tools7.34 Ratings5.814 Ratings
Out-of-the box templates to monitor applications8.76 Ratings5.820 Ratings
Application dependency mapping and thresholding8.86 Ratings6.418 Ratings
Virtualization monitoring9.15 Ratings7.313 Ratings
Server availability and performance monitoring8.86 Ratings8.123 Ratings
Server usage monitoring and capacity forecasting8.95 Ratings7.316 Ratings
IT Asset Discovery6.65 Ratings6.89 Ratings
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OpenText SiteScopeSolarWinds AppOptics
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Score 9.2 out of 10
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Enterprises
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Score 9.2 out of 10
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Score 9.2 out of 10
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User Ratings
OpenText SiteScopeSolarWinds AppOptics
Likelihood to Recommend
6.9
(6 ratings)
8.0
(30 ratings)
Likelihood to Renew
-
(0 ratings)
9.1
(2 ratings)
Usability
8.0
(1 ratings)
9.6
(2 ratings)
Support Rating
6.0
(1 ratings)
9.0
(1 ratings)
User Testimonials
OpenText SiteScopeSolarWinds AppOptics
Likelihood to Recommend
OpenText
SiteScope is definitely well suited in an HP server environment. It is also well suited for virtual server environments. It is also well suited for those who are happy with email and text based message alerting. It may not be appropriate in other environments where monitoring physical components is critical. Because HP SiteScope does not monitor certain physical components, it does fall short of being able to be a "one stop shop solution" in regard to monitoring. It is not well suited for those looking for logic in how alerts are sent and cascade to other people or groups.
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SolarWinds
AppOptics is good for small to medium-sized organizations with less than 150 servers or less than 40 services to monitor. It performs well for this use case where people need to get an overview of application performance, and 95%ile data is okay. Somewhere every data point and every record is critical; it should be avoided.
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Pros
OpenText
  • Alerts can be configured as per business requirement.
  • It can take remedial action, when defined for a particular situation.
  • Severity, priority of tickets which are created upon a trigger can be well defined.
  • The teams which need to be alerted can be configured in the tool itself, in case of any event.
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SolarWinds
  • Request tracing with code profiling.
  • Automated alerting on latency and response codes for each API.
  • Low resource overhead while collecting data from our application servers.
  • Highly performant dashboard that enables us to make progress rapidly.
  • Very resilient. We have not seen a downtime in their service in the entire year that we have used them.
  • Identify database and cache requests that are taking longer than expected
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Cons
OpenText
  • Sitescope is particularly used for infrastructure monitoring. Other kinds of monitors cannot be set using HP sitescope.
  • Sitescope cannot have graphs like splunk which is why we have splunk as well which is an additional cost for the company.
  • We can't have a direct regex operations on data inside HP sitescope. We need to have the logs placed as a single log and then do that.
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SolarWinds
  • The only thing that I would add is the possibility to display every single query our servers receive to eventually analyze them and query through them. We could also generate nice visualizations from that. Right now I believe we can only see averages.
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Likelihood to Renew
OpenText
No answers on this topic
SolarWinds
We have been using AppOptics for over 3.5 years and expect to continue to renew it for the foreseeable future
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Usability
OpenText
Very straightforward and easy to use once you get past the short learning curve.
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SolarWinds
As far a usability is concerned for AppOptics, it is just as matter of few minutes away even if you start from scratch, as all you need to do is register on the site and you will get the URL and password. And after this all you have to do is follow the instruction, as per the configuration wizard (tool tip) within the console for various technology such as SQL, IIS, .NET
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Support Rating
OpenText
Can't really answer this. Setup was easy and no support has really been used at this point.
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SolarWinds
Solarwinds AppOptics is rated as 9 out of 10 and the reason is there are still few areas where AppOptics needs to improve such as Service Now Integration, GCP Cloud Support, Better Dashboard visualization for application transactions flow. Other than these feature everything is there in AppOptics and that's a reason given 9 points out of 10.
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Alternatives Considered
OpenText
SiteScope unified console is a powerful tool for operators to easily detect warnings and alerts grouped by its hierarchical organization with real-time status displaying continuously the whole health map.
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SolarWinds
What we found positive in AppOptics from others is:
  • Easy to install and manage.
  • Various stack support.
  • Point to point deep-dive metrics and correlation.
  • Metrics like DB connection, query analysis, latency in API calls, and other connections, response codes for various APIs, etc are the key ones in our case, which AppOptics provides efficiently.
  • Alerts can be sent on different channels.
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Return on Investment
OpenText
  • Sitescope does exactly what it was purchased for. It may take some time to set it up but once its set up it is a rock solid product.
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SolarWinds
  • Application monitoring troubleshooting became more accurate. Accurate results save more man-hours of manual troubleshooting.
  • As Realtime monitoring and alerts provide more flexibility, downtime can be minimized and Accurate Root causes can be provided.
  • Dashboards can be useful for making future strategy based on trends.
  • Installation and integration is easy.
Read full review
ScreenShots

SolarWinds AppOptics Screenshots

Screenshot of AppOptics Home ScreenScreenshot of AppOptics DashboardScreenshot of AppOptics TracesScreenshot of AppOptics Trace Root CauseScreenshot of AppOptics InfrastructureScreenshot of Host Heat Map