OpenText SiteScope vs. Zabbix

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
OpenText SiteScope
Score 8.0 out of 10
N/A
OpenText's SiteScope is an agentless application performance monitoring tool with hybrid support across a variety of systems and vendors. Sitescope also offers automated workflow and incident identification and remediation capabilities, and rapid installation-to-monitoring processes.N/A
Zabbix
Score 8.5 out of 10
N/A
Zabbix is an open-source network performance monitoring software. It includes prebuilt official and community-developed templates for integrating with networks, applications, and endpoints, and can automate some monitoring processes.N/A
Pricing
OpenText SiteScopeZabbix
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
OpenText SiteScopeZabbix
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details——
More Pricing Information
Features
OpenText SiteScopeZabbix
Application Performance Management
Comparison of Application Performance Management features of Product A and Product B
OpenText SiteScope
8.1
6 Ratings
6% above category average
Zabbix
-
Ratings
Application monitoring6.16 Ratings00 Ratings
Database monitoring8.25 Ratings00 Ratings
Threshold alerts8.96 Ratings00 Ratings
Predictive capabilities7.94 Ratings00 Ratings
Application performance management console8.04 Ratings00 Ratings
Collaboration tools7.34 Ratings00 Ratings
Out-of-the box templates to monitor applications8.76 Ratings00 Ratings
Application dependency mapping and thresholding8.86 Ratings00 Ratings
Virtualization monitoring9.15 Ratings00 Ratings
Server availability and performance monitoring8.86 Ratings00 Ratings
Server usage monitoring and capacity forecasting8.95 Ratings00 Ratings
IT Asset Discovery6.65 Ratings00 Ratings
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User Ratings
OpenText SiteScopeZabbix
Likelihood to Recommend
6.9
(6 ratings)
9.0
(25 ratings)
Likelihood to Renew
-
(0 ratings)
9.0
(3 ratings)
Usability
8.0
(1 ratings)
6.0
(1 ratings)
Support Rating
6.0
(1 ratings)
5.0
(5 ratings)
Implementation Rating
-
(0 ratings)
8.0
(2 ratings)
User Testimonials
OpenText SiteScopeZabbix
Likelihood to Recommend
OpenText
SiteScope is definitely well suited in an HP server environment. It is also well suited for virtual server environments. It is also well suited for those who are happy with email and text based message alerting. It may not be appropriate in other environments where monitoring physical components is critical. Because HP SiteScope does not monitor certain physical components, it does fall short of being able to be a "one stop shop solution" in regard to monitoring. It is not well suited for those looking for logic in how alerts are sent and cascade to other people or groups.
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Zabbix
Zabbix is very well suited for infrastructure monitoring i.e. the underlying host servers, basically, compute nodes. However, it has limited FM & PM capabilities for the workloads, i.e., the virtual machines (VMs). Zabbix has an easy-to-use GUI which can be explored easily & provides good filtering of the data.
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Pros
OpenText
  • Alerts can be configured as per business requirement.
  • It can take remedial action, when defined for a particular situation.
  • Severity, priority of tickets which are created upon a trigger can be well defined.
  • The teams which need to be alerted can be configured in the tool itself, in case of any event.
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Zabbix
  • Collecting hardware data - CPU, Memory, Network, and Disk Metrics are collected and reported on.
  • Flexible design - It is very easy to build out even very large environments via the templating system. You can also start where you are - network monitoring, server monitoring, etc. and then build it out from there as time and resources permit.
  • Provides a "plugin architecture" (via XML templates) to allow end users to extend it to monitor all kinds of equipment, software, or other metrics that are not already added into the software already.
  • Very complete documentation. Almost every aspect of Zabbix has been documented and reported on.
  • Cost - Zabbix is FOSS software and always free. Support is reasonably priced and readily available.
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Cons
OpenText
  • Sitescope is particularly used for infrastructure monitoring. Other kinds of monitors cannot be set using HP sitescope.
  • Sitescope cannot have graphs like splunk which is why we have splunk as well which is an additional cost for the company.
  • We can't have a direct regex operations on data inside HP sitescope. We need to have the logs placed as a single log and then do that.
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Zabbix
  • In a busy Zabbix environment, it can easily overwhelm the underlying database. Plan on having SSDs and a significant server infrastructure to keep up with more than a hundred hosts.
  • Building out Zabbix metrics that suit your environment can be very time consuming. When choosing a monitoring platform like Zabbix, expect a steep learning curve and to invest significant resources to make the tool valuable.
  • This is less important than it has been in the past, but current versions of Zabbix still do not handle IPMI checks of hardware very well. We needed to write our own wrapper for IPMI checks rather than using the built in IPMI poller.
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Likelihood to Renew
OpenText
No answers on this topic
Zabbix
It is free. It didn't cost anything to implement (other than my time and the cost incurred for it) and it is filling a badly needed gap in our IT infrastructure. Support is available if we have issues and can be done annually or paid for on a per incident basis as needed. Expansion, updates, and all other future lifecycle activities are likewise free of cost, so as long as someone is able to implement/maintain the software (and the OSS project is maintained) then I imagine the company will never leave it.
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Usability
OpenText
Very straightforward and easy to use once you get past the short learning curve.
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Zabbix
If you go deeper than the dashboards, the user friendliness goes away quickly
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Support Rating
OpenText
Can't really answer this. Setup was easy and no support has really been used at this point.
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Zabbix
The setup is the most time-consuming portion of using zabbix. It takes a lot of effort to shape it into a usable format and even then it can get very messy. It's not exactly intuitive and as mentioned the UI seems a bit antiquated. If I was to roll out a monitoring solution from scratch, I'd probably look for alternatives which are easier to use and maintain.
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Implementation Rating
OpenText
No answers on this topic
Zabbix
We are a mainly Windows environment, so it would be useful if we could have used Active Directory to deploy agents. As of version 4.2, Zabbix has announced a new agent MSI file to allow exactly that. Unfortunately, we didn't have that option. Also, for Linux and MAC deployments, there is no simple way to deploy that. Using remote scripts you may be able to create something, but most places will opt for either SNMP (agentless) or manual installation of agents to add to Zabbix. A way of deploying agents via discovery would go a long way to helping in the adoption of the tool.
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Alternatives Considered
OpenText
SiteScope unified console is a powerful tool for operators to easily detect warnings and alerts grouped by its hierarchical organization with real-time status displaying continuously the whole health map.
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Zabbix
We're using the Solarwinds suite as our global monitoring standard, but it is very complex and its licensing model makes it difficult to monitor a wide range of technologies. So, we're using Zabbix as a complement on our monitoring process. Zabbix is a way more flexible and has free integrations to a wide range of technologies. It is also more 'user friendly' and easy to manage.
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Return on Investment
OpenText
  • Sitescope does exactly what it was purchased for. It may take some time to set it up but once its set up it is a rock solid product.
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Zabbix
  • Zabbix simply makes it easier to identify, and subsequently resolve problems quickly
  • Zabbix gives one web page to look at to see a list of all on-going issue in a single place
  • Zabbix can automate response to alerts. For example, Zabbix allows you the customization to take a monitored server out of production rotation if it is identified as unhealthy
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