OpenText Vibe vs. Zoho Cliq

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
OpenText Vibe
Score 6.0 out of 10
N/A
OpenText Vibe (formerly Micro Focus Vibe) is a web-based team collaboration platform developed by Novell, and was initially released by Novell in June 2008 under the name of Novell Teaming. Novell's acquisition by Micro Focus was completed in April 2015.N/A
Zoho Cliq
Score 9.3 out of 10
N/A
Zoho Chat is a live chat tool, from Zoho Corporation.
$0
Pricing
OpenText VibeZoho Cliq
Editions & Modules
No answers on this topic
Free
$0
Unlimited
$3/user/month
up to 500 users
Offerings
Pricing Offerings
OpenText VibeZoho Cliq
Free Trial
NoYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details—Billed monthly: Up to 500 users = $3 / user / month 501 - 1000 users = $2.5 / user / month 1001 - 5000 users = $2 / user / month 5001 - 10K users = $1.5 / user / month 10K + = Rs. 40 / user / month (or) $1 / user / month
More Pricing Information
Features
OpenText VibeZoho Cliq
Project Management
Comparison of Project Management features of Product A and Product B
OpenText Vibe
-
Ratings
Zoho Cliq
8.6
2 Ratings
9% above category average
Task Management00 Ratings7.52 Ratings
Scheduling00 Ratings7.01 Ratings
Workflow Automation00 Ratings9.01 Ratings
Mobile Access00 Ratings10.02 Ratings
Search00 Ratings9.52 Ratings
Communication
Comparison of Communication features of Product A and Product B
OpenText Vibe
-
Ratings
Zoho Cliq
7.8
2 Ratings
3% below category average
Chat00 Ratings10.02 Ratings
Notifications00 Ratings10.02 Ratings
Discussions00 Ratings10.02 Ratings
Surveys00 Ratings5.01 Ratings
Internal knowledgebase00 Ratings4.01 Ratings
File Sharing & Management
Comparison of File Sharing & Management features of Product A and Product B
OpenText Vibe
-
Ratings
Zoho Cliq
9.5
2 Ratings
16% above category average
Video files00 Ratings9.52 Ratings
Audio files00 Ratings9.52 Ratings
Access control00 Ratings9.52 Ratings
Advanced security features00 Ratings9.02 Ratings
Device sync00 Ratings10.02 Ratings
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OpenText VibeZoho Cliq
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User Ratings
OpenText VibeZoho Cliq
Likelihood to Recommend
6.5
(7 ratings)
10.0
(5 ratings)
Likelihood to Renew
9.9
(5 ratings)
10.0
(2 ratings)
Usability
5.0
(1 ratings)
10.0
(1 ratings)
Support Rating
-
(0 ratings)
10.0
(1 ratings)
Implementation Rating
7.1
(2 ratings)
-
(0 ratings)
User Testimonials
OpenText VibeZoho Cliq
Likelihood to Recommend
OpenText
I think Micro Focus Vibe is very well suited for organizations that work in a team collaboration front and have to share documents. I think this really shines in organizations that have a standard set of information that gets lost in the sauce because of the sheer amount of people in an organization. In this case, the Wiki is very helpful in this setting. I wouldn't quite recommend this site for video production houses unless you are patient enough to correlate your needs to the many many features available through Vibe...because it all boils down to patience.
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Zoho
Zoho Cliq has allowed our office to be remote-worker friendly since onboarding. Teams are able to meet throughout the day with ease. Completing "@" messages allow for inter-office communication in a semi-public space (i.e. on our #Sales channel, a sales team member can "@" me to ask a question, and if I don't answer, a teammate can reply first). And having the audio/screen share capability allows "parking lot" conversations to not derail the chat. The only caveat really is your available screen real estate to manage multiple conversations at once. Honestly, as a product, it feels as potent as Slack or Discord (minus silly bots). I don't have a single complaint about the platform.
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Pros
OpenText
  • Novell Vibe connects GroupWise mail with Vibe natively which means you can access Vibe from within the mail product.
  • Once forms and workflows are set up, the access structure on who sees what or not is very effective.
  • You can use Novell Vibe as your main intranet with everything from wiki's, blogging and more fully automated and still in synch with your internal organisational structure.
  • After playing with it for a while i found that through jsp it is highly configurable.
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Zoho
  • Its interface is really simple to use so you don't need to spend a lot of time training your people to manage incoming contacts.
  • The visitor tracking is excellent. It will provide a lot of very useful data for your team to see what works on your site and what doesn't.
  • It integrates really well with other Zoho apps.
  • Their support is excellent. We got useful, informative responses from them when we had to contact them.
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Cons
OpenText
  • The most pressing improvement is in printing. In speaking with Novell techs Vibe was designed as a web tool, no paper necessary. However in the real world our folks love their paper printouts. Vibe utilizes views for various functions. A print view that's easily configured would be an awesome upgrade.
  • Customized in JSP. Vibe is completely customized using JSP. I don't know it. I'm not a programmer. I can work things out, but programming isn't my forte.
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Zoho
  • Not missing functionality as such but would be useful to record audio chats
  • Zoho not as widely adopted than other Chat clients like Hangouts/Skype
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Likelihood to Renew
OpenText
It meets our current business needs and provides the scalability we need for future growth. It can be installed on Windows or Linux (Our alpha install was on Linux. Our beta was on Windows. We went with Windows). There are additional features, and application integrations, that we haven't taken advantage as of yet due to the lack of current business needs.
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Zoho
Zoho Cliq has become an integral part of our daily business. Every single member of our team who has a job involving a computer has an active Zoho Cliq license and uses the tool continuously throughout the day. It cuts down on meetings and allows the team to feel very connected to one-another even though we are distributed geographically.
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Usability
OpenText
At this moment it still looks you need to do a lot to be able to use it and to be honest that time should be used for work not for configuring a communication tool for the business. Yes I understand that it takes time to learn something to use in the organisation , but with this tool I see the help desk having to answer a lot of questions on how to use it or once someone has done something how to undo it.
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Zoho
Ease of use! It's easy enough to open chat, start audio sessions, screen shares, or even sending files. The fact that individual "emojis" can be applied to normal chats is wonderful. Allows to "acknowledge" without lengthy back-and-forths. Automation via CRM turns Cliq into a productivity tool beyond communication. Simply put, I don't how you could improve the system (save for a few UI boosts). As it stands, it's a powerful tool that is easy to pick up and play with.
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Support Rating
OpenText
No answers on this topic
Zoho
Any time that I have had an issue, and there haven't been many user support jumps right on and helps me right away.
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Implementation Rating
OpenText
The implementation was good, it is the follow up that we need to do ourselves that takes time and effort.
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Zoho
No answers on this topic
Alternatives Considered
OpenText
The main alternatives were Sharepoint or creating a custom Drupal install. Sharepoint was too expensive and didn't fit into our Novell environment. The Drupal solution we found was beyond our technical ability.
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Zoho
We selected Zoho because it was already a part of the Zoho toolset we were using. They offered a free trial which was a big help in our purchasing decision. Our team looked at one other alternative but we weren't satisfied with the pricing quote we got from them and the fact that we were already using other Zoho apps made our decision easier.
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Return on Investment
OpenText
  • Novell Vibe has increased employee efficiency by providing a central file repository for our team.
  • Novell Vibe has increased our customer service capabilities by allowing our team to track customer projects and support issues more effectively.
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Zoho
  • Positive - Easier Comms with specific Clients. Encouraging more to use it to engage with me
  • Negative - Yet another comms channel to manage would like to have less. But see previous positive
  • Positive - Came as part of my Zoho One subscription so low cost
  • Has a wealth of options still to investigate as part of Cliq
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ScreenShots

Zoho Cliq Screenshots

Screenshot of Zoho Cliq UIScreenshot of Remote WorkScreenshot of Video CallsScreenshot of Integrations in Zoho CliqScreenshot of Zoho Cliq view across devices