Jama Connect vs. OpenText Dimensions RM

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Jama Connect
Score 8.5 out of 10
Enterprise companies (1,001+ employees)
Jama Connect® is a Requirements Management software and Requirements Traceability solution. Jama Software enables teams to manage product requirements and enable Live Traceability™ across the development process, in order to reduce cycle times and improve product quality.N/A
OpenText Dimensions RM
Score 6.0 out of 10
N/A
Formerly Micro Focus Dimensions RM, and earlier Serena Dimensions RM, OpenText Dimensions RM is a full-featured requirements management solution. Its web-based capabilities are designed to enable efficiency in modern system and software development.N/A
Pricing
Jama ConnectOpenText Dimensions RM
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Jama ConnectOpenText Dimensions RM
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Jama ConnectOpenText Dimensions RM
Top Pros
Top Cons
Best Alternatives
Jama ConnectOpenText Dimensions RM
Small Businesses
Polarion ALM
Polarion ALM
Score 9.3 out of 10
Polarion ALM
Polarion ALM
Score 9.3 out of 10
Medium-sized Companies
Polarion ALM
Polarion ALM
Score 9.3 out of 10
Polarion ALM
Polarion ALM
Score 9.3 out of 10
Enterprises
Polarion ALM
Polarion ALM
Score 9.3 out of 10
Polarion ALM
Polarion ALM
Score 9.3 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Jama ConnectOpenText Dimensions RM
Likelihood to Recommend
8.7
(73 ratings)
6.0
(2 ratings)
Likelihood to Renew
7.3
(2 ratings)
-
(0 ratings)
Usability
5.5
(1 ratings)
-
(0 ratings)
Availability
7.3
(1 ratings)
-
(0 ratings)
Performance
8.2
(1 ratings)
-
(0 ratings)
Support Rating
8.7
(4 ratings)
-
(0 ratings)
Implementation Rating
7.3
(1 ratings)
-
(0 ratings)
Configurability
6.4
(1 ratings)
-
(0 ratings)
Ease of integration
8.2
(1 ratings)
-
(0 ratings)
Product Scalability
5.5
(1 ratings)
-
(0 ratings)
Vendor post-sale
7.3
(1 ratings)
-
(0 ratings)
Vendor pre-sale
8.2
(1 ratings)
-
(0 ratings)
User Testimonials
Jama ConnectOpenText Dimensions RM
Likelihood to Recommend
Jama Software
Jama is an excellent tool for requirements management, development, and traceability throughout the development lifecycle. Jama aids in peer reviews of generated artifacts with time-boxed review cycles. Jama provides a robust ecosystem which is highly tailorable to the demands of the particular organization in which it is used
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OpenText
from my point of view its usually suited for a project with 20 to 50 members in it. have more than that may cause issue. because of sharing will be difficult among more people
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Pros
Jama Software
  • Requirements Management in general
  • Focus in the content without loosing the track of the evolution of the items by maintaining the exchange of information between the users inside the Tool.
  • The possibilities to integrate this tool within our IT-landcape and with our other engineering tools is for us a leverage to success.
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OpenText
  • Traceability - will allow you to see end to end how requirements are related to each other, to project artifacts, how the requirement was tested, and the implementation code (when using with Serena CM).
  • Baselines - these are snapshots in time which are typically used at project phases and milestones. They allow you to see all aspects of a project from requirements to testing and how it has progressed or changed over time.
  • Test Management - test steps, execution, defect management are all included in RM, providing a powerful SDLC management platform.
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Cons
Jama Software
  • The 'filtering' capabilities in Jama are not as good as they could be. In particular, the ability to "nest" filters is quite limited. I have certain seen much better capabilities in other tools. ('Cradle' is an example of a tool with excellent "nested filters" capabilities.)
  • From an administrative point of view, the 'License' admin view is pretty disappointing. The particular thing that I'd like to be able to find out from it is the peak number of 'Float Creator' licenses in concurrent use on each day. If there's a way to get to that information, I haven't found it yet.
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OpenText
  • it is a centralized software so the issue is only one user can have access to software at a given point of time
  • some times check-in and check out takes time
  • its little difficult for newbies to understand and work with
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Likelihood to Renew
Jama Software
Jama is really easy to use and operate compared to other tools. This allows a process owner to get easier buy-in from the organization to see value early. My experience with this tool was very positive and we were able to see value early in its introduction
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OpenText
No answers on this topic
Usability
Jama Software
Jama is mostly designed for requirement gathering, but that can be possible using JIRA if we add only approval type of plugin for special requirement types. Jama's performance and features do not improve on a periodic basis i.e. with each release. Even bug fixes take a lot of time and they don't care about customer impact.
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OpenText
No answers on this topic
Reliability and Availability
Jama Software
Jama is available most of the time if it is used within the application's boundary. Jama has very good availability if we use very high hardware servers. Sometimes we face issues if there are batch operations running.
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OpenText
No answers on this topic
Performance
Jama Software
With performance compared to JIRA, I do recommend Jama in this case. Jama provides very good performance, it loads immediately for any of the items and searches any item immediately. Performance is really good in all of the operations including creating stories, epics, item types or other support operations or report generation.
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OpenText
No answers on this topic
Support Rating
Jama Software
They typically answer within minutes of posting a ticket, and then you have a clear expectation of what the issue is, how to diagnose it, how long will it take to get resolved, and in which version a given problem is resolved, or if there is a patch for hosted services. They have a number of support people, and all of them are top-notch.
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OpenText
No answers on this topic
Implementation Rating
Jama Software
Jama 2015.5 implementation is very smooth and no need for much manual work. Jama 8 has many challenges and we can not install it as smoothly as Jama 2015.5. Initially, Jama didn't provide the Jama 8's installer files or zip files and they were just providing docker files to everyone (which was really strange). It is the worst that they don't provide all the files at a time. Why should they tell us where we should deploy, and why only a dockerfile? I am not very satisfied with Jama implementation.
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OpenText
No answers on this topic
Alternatives Considered
Jama Software
The major sellingpoints of Jama were the review-system for internal and external reviewers and the inclusion of (Use Case) modelling tools, while keeping the core requirements-centric. Ability to synchronise with currently in use test-tooling and the low learning curve were additional selling points. Availablity of support in our local language was much appreciated as well.
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OpenText
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Scalability
Jama Software
There is no horizontal scalability available in Jama, we have only one choice to scale it vertically. But vertical scalable applications always have limitations to grow. In this case, Jama doesn't support horizontal scalability functions like multi-node architectures with a shared drive for the home directory.
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OpenText
No answers on this topic
Return on Investment
Jama Software
  • Made it easier to know what I'm responsible for, from a work task perspective.
  • Allowed leads/managers to assign work in a more educated manner by seeing workload, etc.
  • Allows clear deliverables and more accurate work estimates, since we can look back at previous examples (assuming there are some).
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OpenText
  • management of requirement is much easier
  • centralized access to all the document
  • better user friendly experience
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ScreenShots

Jama Connect Screenshots

Screenshot of Jama Connect - Live TraceabilityScreenshot of Jama Connect - Project Dashboard ViewScreenshot of Jama Connect - Requirements Management